Business & Technical Liaison ITIL Resume

Title
Business & Technical Liaison ITIL

Primary Skills
itil, hl7

Location
US-IL-Chicago

Posted
Jan-27-09

SUMMARY

Over 15 years professional experience in:

Financial / Brokerage Securities IT
ITIL v3 Fondation Certification
CDC PHIN Surveillance Compliance
Security Management and Processes
Business / Technical Information Security
Government Compliance Management
SOX, HIPAA, eSPI, CoBIT, ITIL
External Technical Audit
GAP Analysis / Intervention Strategies
State Healthcare Legislature
Strategic Marketing Planning
Client & Trading Partner Relations
Consulting / Problem Solving
Enterprise Architecture
Electronic Health Records
Health Information Management
Strategic Alliances
Executive Presentations
Enterprise Application Integration
Business Development
ETL / Data warehouse concepts
End to End Data Integration



I prefer to identify business strategies and requirements, and resolve them with the best process and technology. I specialize in all things data-related. I frequently work directly and collaborate with business and technical executives. I am open to national and international travel.

SKILLS
ITIL: Service Strategy, Continual Service Improvement, Service Design, Service Transition, Service Operation, Service Catalog Management, Business Service Catalog, Technical Service Catalog, Availability Management, Information Security Management, Knowledge Management, Technology Management, and Architecture.
Project Management: MS Project (resources, expenses, time), SDLC, project templates, Joint Application Development (JAD) / Rapid Application Development (RAD) sessions, Waterfall methodology. Rational Unified Process methodology (RUP) for project management and business analysis; including usage of ClearQuest, ClearCase, Rose, and RequisitePro.
Business Requirements: UML, Use Case design and development, MS Visio , Business, Data, and Process Modeling using UML 1.0, Rational Rose, Visio, ERwin, BPWin, and Visio.
ETL / Data Integration: HL7 2.3.1, HL7 2.5, X12, EDI, XML, Technical Certification in AIX 4.2.1, Impact! V.4.0 Century Analysis / New Era of Networks (NEON) / Sybase Interface Engine, Cloverleaf Interface Engine, Vitria, SeeBeyond, Biztalk, DataJunction, and Orion / Rhapsody.
Data Warehousing: InfoPump, custom Visual Basic and SQL scripts, Extract programs, ERWIN, and TOAD.
Database / Data Storage: Oracle, DB2, Teradata, IMS, VSAM, MS Access, Sybase, and MS-SQL.
Development Languages and Tools: BEA Weblogic, VCR, SQL, COBOL II, CICS, VBA, FoxPro, Visual Basic, HTML, Java, ASP, BEA WebLogic, WebPortal, Test Director, RoboHelp, JCL, TSO/ISPF, Bugzilla, PVCS, Quality Center, and MS SharePoint.

Certifications
PROFESSIONAL HISTORY
Wachovia Securities, Financial Services Group, Chicago IL, Project Manager / Analyst 2007-
Laboratory Data Concepts, Chicago, IL, Founder 2006 - 2009
Chicago Department of Public Health, Chicago IL, Project Coordinator / Analyst 2006 - 2007
JP Morgan Chase, Chicago IL, Mergers and Acquisitions Analyst Nov 2005 - Mar 2006
Blue Cross Blue Shield of Illinois (HCSC), Chicago IL, Project Manger for Database Security Feb 2005 - Nov 2005
WellCare HealthCare, Tampa, FL, Business Analyst / Programmer / DBA 2004 - 2005
Blue Cross Blue Shield Association, Chicago, IL, Product Manager / Client Manager 2003 - 2004
Horizon Blue Cross Blue Shield of New Jersey, Newark, NJ, Project Manager 2001 - 2003
Independent Technical and Healthcare Projects, IL, Business Analyst / Programmer / DBA 2000 - 2001
Stellent (INSO) Outside-In / Quick View products, Chicago, IL, Solution Architect Manager 1999 - 2000
First Consulting Group, Integration Division-West Coast, Business Analyst / Programmer / DBA 1998 - 1999
Tucson Medical Center (Hospital), Tucson, AZ, Project Coordinator/ Business Analyst / Programmer 1996 - 1998
Microsoft, AZ, MS-Access / SQL / MS-Front-page Technical Support 1995 - 1996
University of Arizona Optical Science Department, AZ, Researcher / Clerk 1993 - 1995
City of Tucson International Trade Department, AZ, Trade Organizer 1993 - 1995
Arizona 172 TG Air National Guard, Avionics and Electrical Engineer 1990 - 1998
(Overlapping consulting contracts)



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