QA Analyst Resume




Title
QA Analyst

Primary Skills
Quick Test Pro, Test Director

Location
US-CO-Denver

Posted
Dec-14-08

RESUME DETAILS
Experience Summary:

• Over 5 years of QA experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• QA Analyst with expertise in all phases of testing for client/server and Web applications
• Strong automation experience using Mercury Interactive Tools --Win Runner, Load Runner, Test Director, Quality Center, Quick Test Professional (QTP).
• Adept at using both manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression
• Experienced in analyzing Functional Requirement Specifications (FRS) and System Design Specifications (SDS).
• Expertise in preparing Test Strategy, Test Plan, Test Summary Reports, Test Cases and Test Scripts for Automated and manual testing.
• Experienced in back-end testing using SQL queries and Shell scripting to ensure Data Integrity and validate business rules.
• Experienced in functional, Integration, database and regression testing.
• Extensively used Load Runner for Performance and Load Testing. The Average CPU usage, Response Time, and TPS were analyzed for each scenario.
• Experience in Coordinating Functional, Regression, User Acceptance, Load, Performance, Stress, Black Box testing of Client-Server and Web-based applications.
• Experienced in Bug Tracking System and Process.
• Experienced in Database Applications of RDBMS in Oracle 8i/9i, SQL Server and DB2.
• Knowledge in Web Servers like Apache, Web Logic and Web Sphere Troubleshooting and resolving issues related to client/server and web applications.
• Superior analytical, troubleshooting, communication and presentation skill

Technical Skills:

Testing Tools: Mercury Test Director, Quality center, Win Runner, Quick test pro, Load Runner, Rational suite, Rational Robot, Clear Quest, Clear Case, test manager, Manual Tester, Requisite Pro and PVCS Version Control, RUP and TOAD.
Languages: C, C++, Visual Basic, PL/SQL, ASP, HTML, XML and Java
Operating Systems: Windows 95/98/2000/NT, MS DOS, Sun Solaris and HP UNIX
Scripting: VBScript, JavaScript, TSL, Perl, Shell Scripting.
Servers: IBM Web Sphere, BEA Web Logic, and Apache Tomcat.
Databases: Oracle 8i/9i, SQL Server, IBM DB2, MS Access.
Software: Microsoft office Suite, MS Project


PROFESSIONAL EXPERIENCE:

Client: Sovereign Bank, Dorchester, MA Aug'08 -- till Date
New Account Opening - (NAO)
Role: Functional Tester
Sovereign Bancorp, Inc., the parent company of Sovereign Bank, is a financial institution with principal markets in the Northeast United States. Sovereign offers a broad array of financial services and products including retail banking, business and corporate banking, cash management, capital markets, wealth management, and insurance.
Responsibilities:
• Involved in all stages of the Rational Unified Process (RUP) methodology
• Analyzed user requirements, attended change request meetings to analyze the document changes.
• Involved in creating and executing test scenarios based on User/ Functional requirements.
• Performed Ad-Hoc testing, end-to-end testing, System testing, Regression testing and Functional testing.
• Prepared test data for positive and negative test cases.
• Develop, maintain and execute Test plans and Test cases for assigned areas.
• Actively involved in test case preparation and evaluation through peer reviews and formal reviews.
• High proficiency in Scheduling and Managing resources and activities in QA Teams and Triage Meetings.
• Conducted Walkthroughs and Review meetings with Business Analysts & Development team.
• Performed Smoke testing in different production and staging environments, prior to UAT Testing.
• Worked with development team to understand assigned modules/new product features for the purpose of developing test cases.
• Implemented and automated regression test scripts based on business requirements using QTP. Enhanced the scripts by adding control and conditional statements using VB script.
• Responsible for Tracking Defects using Quality Center and making sure that the defects are efficiently passed from one bucket to another.
• Maintained Traceability Matrix for latest test results information.
• Generated Reports using Quality Center at the time of execution and releases.
• Used Svn Control to view and upload the documents in order to keep track of each and every version.
• Assisted in importing and exporting the Test Cases from Excel to Quality center.

Environment: Quick Test Professional 9.2, Quality Center 9.2, load Runner 9.1, Java, Bizz talk, TOAD, JCA, Hyphenate, EJB (Session Beans), Planet Press, Svn Control, DB2 UDB, Jira, Windows XP, IE6.

Client: T-Mobile, Dallas, TX Oct'07- July'08
Role: QA Analyst / Tester

T-Mobile offers a variety of products and services that range from Long distance calling services, phones and accessories to Internet service providers, high-speed access and wireless communication and many other services. The project was designed as an interface, billing modules between employees and customers. This has interconnectivity with different modules like Customer service and new connection.
Responsibilities:
• Analyzed system test requirements, Functionality, developed Test Plans, Test cases, Prepared Test Data and managed them using Test director.
• Involved in Preparing Test plan as per ISO 9000:2000 standard and Guidelines
• Involved in all stages of the Rapid Application Development (RAD)
methodology.
• Analyzed and developed Business Requirements documentation, which identified the work area definition of the proposed application (developed on .NET Framework) from the user perspective.
• Coordinated with the developer and management to layout the project schedule and deadlines for the testing phase for each content group.
• Wrote and updated test cases to identify problems occurred while accessing the Webpage and also responsible to enter and keep track of them.
• Tested and validated the queries fired from the application.
• Reviewed Use-Cases, Business Rules, Message Rules, Alternate flows and Exception paths.
• Coordinated with different people in Project to keep track of all the bugs and updating the track of the bugs using Quality Center.
• Played key role in performance analysis and tuning of the application under the Responsible for tracking defects using Quality Center and making sure that the defects are efficiently passed from one layer to another sting.
• Extensively used Test case management tool Quality Center to manage and execute test scripts.
• Used GUI, Text, Database checkpoints and synchronization statements extensively to customize the Win Runner scripts. Parameterized the scripts and data and drove them to improve the flexibility of the tests
• Performing Unit Testing, Integration Testing, Database Testing, Regression Testing, System Testing and User Acceptance Testing.
• Worked on the regression automated testing using Quick Test Pro.
• Actively involved and assisted for planning and execution of load simulation testing using Load Runner for various Load varying Scenarios through controller for web-based and client server applications.

Environment: Quickest Pro 8.2, Quality Center 8.2, C++, java, ASP.NET,HTML, XML, Oracle 9i, IIS, Load Runner and Windows 2000/NT.


WIPRO TECHNOLOGIES, HYDERABAD, INDIA Jun'01-Aug'05
Project 1: Citibank Online Investment Services
Role: QA Tester

Citibank Online Investment services are one of the services provided by CITI Group, This is an automated web-based investment system provided through Online Banking. This service is the electronic banking platform, allow investors to make automated active investments into a wide variety of short-term investments. CITI bank provides six products Time deposits, Commercial paper, Certificate of deposits, Mutual Funds and CRA. The system provides extensive reporting capabilities including customizable and downloadable reports online viewing and sorting features to give clients powerful information.

Responsibilities:

• Design Test Cases for Integration Testing and System Testing, Retesting and Regression Testing.
• Execute the Test Cases and report the defects to ensure a bug free application by using Test Director.
• Involved in writing packages, stored procedures, database triggers, and functions.
• Developed various Test plan and Test cases.
• Extensively tested the Graphical User Interface components.
• Version control and configuration management was done using Visual Source Safe.
• Trained Beginners and intermediate QA Testers on Win Runner and on bug reporting tool.
• Extensively worked on Test Director for bug reporting/tracking.
• Documenting and communicating test results using Test Director.
• Test Director is used for creating coverage between requirements and test cases.
• Reports were generated using Crystal Reports to know the monthly, half yearly and yearly status of the customer.
• Modified Test Cases when changes in the application on new build using Quality Center.
• Enhanced and modified the scripts according to the test cases and test scenarios.
• Involved in development, testing and implementation phases of the project.
• Involved in Unit, Integration, Business, Smoke, Usability, and System Testing by using Win Runner.
• Prepared user manuals, user training and support.
• Used Test Director for tracking defects and maintaining Test cases.
• Interacted with the system operators to get their response at the time of User Acceptance Testing.
• Extensively used Test case management tool Quality Center to manage and execute test scripts.
• Participated in QA Team meetings and walkthroughs or weekly QA testing reviews.

Environment: Quality Center ,SQL, Crystal Reports ,Visual Basic 5.0/6.0 , Windows NT ,Servelets ,Oracle 8i, Test Director and Win Runner.

Education: Masters in Computer Applications, INDIA.
References: Available on request

Certifications
See above

CONTACT DETAILS

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