Resume of IT Director

Title
IT Director

Primary Skills
Highly effective in corporate engineering, technology implementation, and management of diverse technical teams.

Location
US-MN-Maple Lake

Posted
May-25-07

Profile

Accomplished, innovative and resourceful IT professional with over 12 plus years of experience delivering cost-effective hardware/software infrastructure for a multi-billion dollar Fortune 500 Company. Highly effective in corporate engineering, technology implementation, and management of diverse technical teams. Consistently recognized by employers for achieving bottom-line results.

Expertise

Proprietary Databases Disaster Recovery Systems Security
Negotiation Strategies MIS/Systems Consulting Technical Training
Financial/Sales Systems Systems Integration Audit Compliance Capacity Planning Program Management Capital Planning Telecommunications Quality Management Troubleshooting
Business Systems Support Services Strategic Planning
Career Achievements

* Assumed key role in SunGard Financial System's profitability: generated millions of dollars in cost reduction and cash flow through aggressive server consolidation, successful vendor negotiations, and the new establishment of a Hot/Warm site facility.

* Coordinated Hot/Warm site implementation efforts in improving recovery time from 48 hours to 4 hours for most critical business applications while saving company $222,000/yr. New service offering generated $10,000/mnth per ASP financial client.

* Saved $150,000 in outside consulting fees by leading an in-house effort to upgrade a CRM application to a web based model: instituted project planning, status reporting, and accountability; chaired Executive Management meetings.

* Successfully managed all Oracle Financial Services databases in areas of performance, security, availability on HP UX, Sun Solaris and Windows platforms. Maintained 99.5% uptime on 60 Oracle, Sql Server and Progress databases in Development, Quality Assurance and Production.

* Achieved 100% success rate with annual SAS70, Internal and PricewaterhouseCoopers audits, by providing: improved backup procedures, tightened security vulnerabilities, and adhering to Sarbanes Oxley and Gramm Leach Bliley regulations.

* Consistently recognized for technical sales excellence at Frontier Communications: top 10 sales consultant out of 104 total sales personnel. Adopted Six Sigma methodologies to improve quality management initiatives, which led to a 60% improvement in sales order entries.

* At Tek Systems, facilitated monthly computer training programs to top 1,300 medical sales staff on operating systems, communications, data backup and medical software applications. Reduced number of support calls by 30% with a web based support application.

Professional Experience

Business Systems/DBA Manager, SunGard Financial Systems, Hopkins, MN 2000-2006
* Managed multiple vendor relationships to ensure delivery of database services within published service level agreements. Provided technical leadership for DBA Group, LAN/WAN Services, Unix Technical/Production Support, Professional Services, Sales, Development and Operations.
* Senior technologist for all database systems including Oracle, Progress, Sql Server databases on Unix and Windows environments. Familiar with Mainframe, Teradata and Mysql databases. Contributed to data center consolidation efforts to improve floor space allocation. Directed company-wide CRM implementation by documenting business processes, charting work flow, and by testing prototype templates. Led improved operational processes using common ITIL principles.
* Led team in large data warehouse project using fiber optics NAS solution from BOLT mainframe application. Saved $151,000 annually on vendor business continuity contract. Managed all aspects of vendor relationships including contract negotiations and escalation procedures.

Systems Consultant, TEK SYSTEMS, Edina, MN 1997-1999
* Performed a variety of tasks to enable a functional area to develop needed computer systems by understanding the customer area, business needs, and processes. Wrote, tested, and debugged on-demand application programs utilizing: Wise installation, Visual Basic, Crystal Reports and Access.
* Initiated, developed and implemented a new Internet answer base system through use of MS FrontPage. Familiar with Java, SQL, and Web based applications. Provided Groupwise E-mail maintenance and support. Performed Y2K updates, repairs, and upgrades on 1,300 laptops.

Sales/Quality Support Consultant, FRONTIER COMMUNICATIONS, Burnsville, MN 1994-1997
* Worked closely with other functional areas to develop project concepts, define requirement specifications, plan projects, and troubleshoot IS related problems.

Technical Experience

Operating Systems:
Solaris 8, 9, 10 HP UX 11.0 VM/ESA NT 3.5.1, 4.0
RS6000 AS/400 Windows 2003 DOS
Software Applications:
Oracle 7, 8, 9,10g Progress 10b Onyx CRM Autosys 4.5.1
Sql Server 2000 HP Openview Veritas Backup Jumpstart
Citrix MS Access Visio Studio Ghost 5.0
Crystal Reports Dreamweaver FrontPage Wise Installation

Education

Master of Business Administration, Near Completion, Cardinal Stritch College, Edina, MN
Microsoft Certified Systems Engineer, Completion 1999, St. Mary's College, Minneapolis, MN
Certified Network Administrator, Frontier Communications, Burnsville, MN 1997
Bachelor of Arts, International Business, University of Minnesota, Twin Cities 1993

Certifications
See above


You must be logged in and have a current resume access subscription. Login or Register »

View all resumes in US-MN-Maple Lake »
View all resumes in US-MN »

View other IT Director resumes, IT Manager resumes