TECHNICAL PROJECT MANAGER ~ Dedicated career delivering technology, business and process improvement solutions to support growth ~
Highly accomplished professional offering 20+ years of documented achievements in: - Project Planning & Management - Project Scope & Prioritization - Business Process Analysis & Design - Systems Development Life Cycle - Feasibility, Risk, Financial & Cost Analysis - Budget & Resource Management - Team, Client & Vendor Relations - Issue & Change Management - Best Practices & Continuous Improvement
Strength in leading the design, development and delivery of high-impact quality solutions to meet evolving business, financial, competitive and customer needs. Successful in partnering with stakeholders, management, vendors, and teams to evaluate needs and issues, define effective solutions, and oversee appropriate and on-time rollout of systems, interfaces, databases and analytics with strong ROI and TCO. Organized, take-charge professional with exceptional follow-through ability and detail orientation; able to plan and oversee projects from conception to successful conclusions. Analytical problem solver; recognized as the go-to-person for immediate resolution to technical, procedural and operational issues.
Pursuing Project Management Professional (PMP) & Six Sigma Green Belt Certifications
PROFESSIONAL EXPERIENCE =======================
CHARLES SCHWAB & COMPANY -- SAN FRANCISCO, CA - 1997 -- 2009 Built an impressive record of achievements through a series of increasingly responsible positions for this leading financial services firm. SENIOR TECHNICAL ARCHITECT -- TESTING SERVICES REDESIGN INITIATIVE (2007 -- 4/2009) Promoted into new role to drive a major transformation of 24 multi-platform testing environments to increase consistency and stability, eliminate redundancy and achieve cost savings. Conducted a complete assessment of existing environments; identified needs and issues; and led the introduction of technologies, processes and standards to effectively align testing environments with production. Planned, defined and oversaw the rollout of automation, standardization and optimization projects. Managed risk assessment, issue resolution and change management initiatives. Led cross-functional teams of up to 5 and provided escalated support and training to onshore / offshore development teams. SELECTED PROJECTS & ACHIEVEMENTS: * Recognized for consistently delivering projects ahead of schedule, within budget, and with high customer satisfaction. * Completely rearchitected 24 testing environments, increasing overall uptime from 92% to 99.999% within 1st year. * Led the reduction of CICS regions and MQ managers by 33%, enabling the elimination of 2 environments and associated costs while increasing alignment to production environment by 80%. * Managed the evaluation, recommendation and implementation of new HourGlass Date /time software into the test environments, providing a means to test application code under various date changes. * Architected and built 5 isolated sub-test environments, minimizing impact to other development and testing projects while enhancing the generation of quality code and increasing development timeframes.
SENIOR TECHNICAL STAFF -- TESTING SERVICES (2000 -- 2007) Chosen to newly established role to analyze and resolved escalated issues across 30 multi-platform testing environments supporting 80-100 applications. Provided technical leadership and expertise to actively analyze needs and ensure appropriate resolution of performance, data and functional issues. Primary liaison between business, leadership, development, operations and testing teams to introduce new tools, standards and best practices to enhance the overall uptime and performance of complex environments. SELECTED PROJECTS & ACHIEVEMENTS: * Granted 8 different stock options and 6 excellence awards for delivery of key projects and creative problem solving. * Conceptualized, gained approval, defined plan and budget, and led the build out of the Production Upgrade Automation system, reducing manual processes and providing a means to dynamically upgrade 30 testing environments to be current with production. Solution eliminated 30 hours weekly of manual processes and associated costs. * Requested by Chief of Staff to resolve critical issue with Check Withdrawal Printing application, resulting in minimizing risk of potential money losses. * Collaborated in constructing, optimizing, standardizing and supporting test environments to meet business needs.
SENIOR TECHNICAL STAFF -- SECURITY MASTER DEVELOPMENT TEAM (1997 -- 2000) Recruited to lead all efforts to test and validate data in support of Security Master Item Database Conversion program. Based upon success, given additional responsibility to enhance and support key systems. Accountable for overall success of multiple, simultaneous testing and development projects, from initial definition of need through design, delivery and problem resolution. Created project plans, assigned tasks, monitored schedule, and delivered status reports to team members, business and leadership. SELECTED PROJECTS & ACHIEVEMENTS: * Managed the on-time and within budget delivery of testing and validation projects during the conversion of ITEM Security Master data from Datacom to DB2 database, increasing overall processing while reducing memory costs. * Designed and led the full life cycle development and rollout of the Data Validation system, providing an automated means to verify accuracy of 1 Terabyte of trading data for the conversion effort. * Oversaw the design of key interfaces between ITEM and multiple trading systems, ensuring optimal integration and information access of core data while allowing the reporting of real-time data for more than 100 services. * Spearheaded the introduction and adoption of code reviews and testing procedures into the environment, enhancing the overall quality of systems.
WELLS FARGO BANK -- SAN FRANCISCO, CA - 1993 -- 1997 CONSULTING PROGRAMMER ANALYST / TEAM LEAD -- ELECTRONIC RETAIL (1994 -- 1997) MANAGER, MARKETING DATABASE -- BUSINESS BANKING (1993 -- 1994) Fast-track promotions through a dedicated 14-year career overseeing the full life cycle design, development and rollout of complex, high-transactional systems, interfaces, databases and applications for this leading financial services company. Liaised with business to define specifications for development, conversion and problem resolution projects. Directed efforts of up to 5 direct reports. Consistently requested to turn-around failing projects. SELECTED PROJECTS & ACHIEVEMENTS: * Oversaw the build out of a Oracle data warehouse to provide key analytics on business loans. Led team in developing new decision support platform and associated interfaces to multiple DB2 applications, enabling business analysts to analyze loans and consumer usage and determine possible risks. * Led the development of up to 15 high-end monthly statements for customers; and managed enhancement and support of AY Gateway, ensuring optimal transfer of data, transactions and inquiries between other businesses and banks.
EDUCATION & CREDENTIALS ======================= BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION; CONCENTRATION IN MARKETING MANAGEMENT CALIFORNIA POLYTECHNIC STATE UNIVERSITY -- San Luis Obispo, CA
CERTIFICATIONS & MEMBERSHIPS ============================ Pursuing Project Management Professional (PMP) Certification Pursuing Six Sigma Green Belt Certifications Member, Project Management Institute (PMI) -- San Francisco Chapter
Certifications
See above
CONTACT DETAILS
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