Resume of IT Coordinator

Title
IT Coordinator

Primary Skills
Experienced w/ networking, server and network maintenance, administering network security policies, managing user access

Location
US-IA-DES MOINES

Posted
Aug-27-07

OBJECTIVE

A position with a small to medium sized company as an IT Networking and Security Specialist, with opportunities for professional growth.

SKILLS

Proficient with diagnosing hardware and software problems on various Windows platforms due to past job experiences, such as IT Coordinator and other positions. Experienced with networking, server and network maintenance, administering network security policies, creating and deleting user access, and the duties associated with keeping a networks running. Familiar with several professional business operating systems and applications such as Windows Server 2003, Windows 2000, Windows XP, Windows Vista, Adobe Acrobat, Microsoft Office 2003 and 2007, and other widely used programs by businesses.

PROFESSIONAL EXPERIENCE

Iowa Hospice IT Coordinator Johnston, IA

* Maintained a network of seven office locations using two servers running Windows 2003 Server in the main office location and SonicWall Security Appliances in every office location to maintain network security and create Virtual Wide Area Networks to help save the company the overhead cost of having to pay for a true Wide Area Network. Network uptime was the primary responsibility of this position. Reported to the Chief Financial Officer of the company as well as the Chief Executive Officer and Owner.

* Created and Disabled Iowa Hospice employees, using Microsoft Active Directory, as well as creating security name badges, access to a medical database program called Misys, and accounting software called Peachtree and Cyma. Helped maintain backups of the servers and their databases using Symantec Backup Exec and external hard drives every night. Proficient in using Remote Desktop to administer computers on the network and assist end-users with problems using Virtual Private Connection Software such as WinVNC.

* Responsible for coordinating and personally setting up the new office locations and adding equipment to existing ones, ordering all of the networking items from vendors, establishing phone and internet, making Ethernet cables and running them back to the server room. Wiring phone lines to each office location after it was brought into the building by the phone company.

* Proficient with creating Cat5e Ethernet cables and the RJ-45 ends as well as creating phone lines using Cat5e Ethernet cables. Experienced with field tools such as punch down tools for use in terminating phone lines and wiring modular phone and data jacks, Ethernet cable testers for testing the cables created, and crimping wrenches for affixing the RJ-45 jack ends onto the ends of the cables. Proficient in ordering, repairing, upgrading, or building desktop workstations and the preventative maintenance associated with them.

Principal Financial Group Network Security Technician Des Moines, IA

* Processed requests for security access to proprietary programs used by Principal Financial Group, PeopleSoft (5 different platforms), Top Secret
(Mainframe), Content Manager, IBM OnDemand and Access ID Manager using Microsoft Windows 2000 Operating System.

* Administered Members, using Novell eDirectory and Microsoft Active Directory, while complying with the Sarbanes - Oxley Act on a daily basis. Maintained 100% Quality Assurance Review Accuracy Level on processing requests.

* Answered Help Desk calls to assist requestors with submitting their requests.

Wells Fargo Home Mortgage Network Security Technician Urbandale, IA

* Administered Members, Groups, Distribution Lists and Shared Mailboxes using Microsoft Active Directory.

* Used Unix-based programs as well as Windows Database and SQL programs for creating, modifying, and deleting accounts.

* Changed and deleted Remote Access and VPN access for Wells Fargo employees.

EDUCATION

1998 Associates Degree of Applied Science in Computer-Aided Drafting

MILITARY

Served in the United States Air Force June 1990 to September 1995. Veteran of Desert Storm.

Certifications
See above


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