Visionary Leader Resume

Title
Visionary Leader

Primary Skills
SAP Sr Project Manager

Location
US-CT-Watertown

Posted
Mar-10-09


SENIOR MANAGER: INFORMATION TECHNOLOGY
Championed continuous improvements leading to consistent profits.
Developed world class streamlined and automated order to cash business process that increased revenues.
Highly accomplished visionary, innovative, and profit-driven Information Technology Professional with 20+ years' experience leading the consolidation of ERP systems and acquisitions that increased profitability and revenue growth. Senior executive with 12 years of SAP Project Management experience in Fortune 500 companies with extensive global experience transforming, implementing, enhancing, integrating, and supporting enterprise wide ERP systems in the Consumer Packaged Goods and Manufacturing industries. Strategic thinker, leader, and business partner with a consistent track record of delivering bottom-line results on time and within budget. Highly collaborative with proven leadership accomplishments in team building, cost effective technical innovation, and systems: design, development and integration. Team oriented player recognized for professionalism, integrity, leadership, project management, communication and interpersonal skills.
CORE LEADERSHIP QUALIFICATIONS
• Acquisitions & Integration • CRM / Trade Promotion Mgmt. • Process Reengineering
• ERP Systems • Architecture / Operations • Supply Chain Knowledge
• SAP Implementations • Applications & Systems Dev. • Demand & Supply Planning
• eCommerce Implementation • Outsourcing / Off-shoring Opt. • Customer Order Fulfillment
• Project / Process Management • High-Performance Teams • Transportation & Distribution
• Plan / Budget / Cost Containment • Business Partnership Developmnt • Cust/Supplier Contract Negotiation

PROFESSIONAL EXPERIENCE

THE STANLEY WORKS, New Britain, CT 2006-2008
$4.3B Global consumer and industrial manufacturing company specializing in: Security Solutions, Industrial Tools and Consumer/DIY Tools.

Global COE SAP Sales & Distribution IT Manager
IT Manager for the Global Center of Excellence “COE” SAP Implementation overseeing Customer Service, EDI, Distribution and Transportation core business applications for Stanley. Manage a staff of 25 Business Analysts and Technology Specialists including five offshore to transform, enhance, configure, test, and support the SAP ERP implementation.
Performance Milestones:
• Successfully pioneered the re-design/implementation of a new global middleware EDI mapping strategy between Sterling Commerce and SAP ECC6.0 system that standardized the way data was mapped, integrated, and changed.
• Led the Demand and Supply Planning re-design to create a flexible global solution that significantly improved business continuity, modeling, planning, and forecasting.
• Pioneered design and implementation for the global strategy including: output forms, standardized laser and high speed thermal transfer printers, standardized label design software, and a standard trip manifesting system.
• Successfully implemented a global master data team strategy and global business processes which improved quality, improved month end close activities, and reduced integration issues.
• Directed the SAP COE IT Sales & Distribution Team in the Realization Phase which included managing: 100 RICEF enhancements, configuration, testing, design and integration for all third party systems.
• Successfully integrated the following E-Commerce EDI transactions: EDI 850 Purchase Order, EDI 855 Order Acknowledgement, EDI 856 ASN, EDI 810 Invoice, 3rd party Freight Payment process, and EDI 810 for Customs.
• Played a key role in vendor “RFP” selection process for the global Synergy Project which was to achieve transparency across all process areas for reducing working capital, increased return on capital and an easily scalable systems platform.
THOMAS F. DALEY
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Professional Experience, continued

• Leveraged off-shore and on-site contract labor to drive cost reduction and improve service.

NESTLE' WATERS NORTH AMERICA INC., Greenwich, CT 1991-2006
$5.2B North American consumer packaging goods company specializing in the bottled water wholesale grocery service and direct route distribution business with 18 bottling locations representing ten brands.

Globe SAP Stream Lead Customer Service (2005-2006)
Manage Customer Service, Accounts Receivable, Credit, and Transportation core business applications for NWNA Retail business units integrating with the worldwide Nestle Globe SAP Project, the largest SAP IT Project in the world. Recruited, mentored, and directed a staff of 30 professionals consisting of Technology Specialists, Business Analysts, and Subject Matter Experts to re-design, transform, implement, enhance, configure, test, and support the SAP ERP implementation.
Performance Milestones:
• Promoted in 2006 to be the North American Nestle Project Team Lead managing a staff of 15 technical specialists for the Consolidated Design Transportation Project with Nestle USA, Purina, and Nestle Waters North America. Responsibilities included vendor selection, customer site visits, software demonstration, hardware selection, configure software, consolidate business processes, end-to-end testing, training, cut over simulation, and go live preparation. Total freight expenses totaled over 1.2 Billion annually with resulted company savings of 15M over a five-year period.
• Integrated NWNA current SAP System with the Nestle SAP Globe Template which included analyzing worldwide business processes, identifying gaps, managing: change impacts, enhancements, multiple iterations of end--to-end business process testing, training plan, and cut over processes.

SAP -- IT Project Manager Customer Service, Sales & Distribution (2000-2005)
Manage Customer Service, Distribution, Transportation, Accounts Receivable, Credit, and EDI core business applications for NWNA Retail business units with strong qualifications to consistently contribute to corporate growth, profitability and productivity. Partnered with the business unit and functional area leaders to strategize, prioritize, schedule, and integrate key customer projects from their demanding customer base which included retail giants: Wal-Mart, Target, Home Depot, Lowe's, Canadian Tire, Zeller's, and others. Recruited, mentored, and led seven Technology Specialists to configure, enhance, transform, implement, and support the SAP ERP system and other legacy applications. Provided leadership in change management, systems design, and best practices in software development.
Performance Milestones:
• Created a best in class streamlined and automated order to cash business process for NWNA over a ten year period which increased revenues and profits and improved customer satisfaction, process efficiencies and order processing cycle times.
• Re-engineered, directed, and implemented a 400 million dollar acquisition to NWNA SAP system which streamlined EDI processes, business processes, and reporting.
• Pioneered design and successfully implemented the EDI820 Payment Advice project integrating cash payments into SAP, which automated a very intense manual process thus providing customer satisfaction and headcount reduction.
• Implemented “No Touch Order Processing” initiative to eliminate touch points which resulted in 80% of the orders getting processed without human intervention.
• Improved collaboration with customers and carriers utilizing Dock and Yard Managements automated communication alerts that reduced compliance fines and increased on time deliveries by 25%.
• Pioneered design and implementation for the EDI856 ASN national startup project to meet customer requirements that stopped customer's non-compliance fines totaling 100K.
• Pioneered the Successful implementation a national Proof of Delivery project that replaced all BOL track printers with LaserJet printers utilizing IXOS functionality to scan the BOL automatically into SAP, which improved deduction management, improved carrier KPI reporting, and reduced carrier freight payments.
• Directed the successful SAP upgrade from release 3.1H to 4.6B using ASAP methodology for the Sales and Distribution module (Order Processing, Sales, Shipping, Billing, Transportation, Accounts Receivable, Credit, Deductions).
• Directed the design and development of key infrastructure strategies and successfully implemented multiple projects that improved customer satisfaction and compliance with stringent customer requirements (RFID Analytics, ASN Automation, Siebel Trade Promotion Management, Global Data Synchronization, Auto Cash Application, and others).
• Achieved significant operational efficiencies, cycle time reductions and cost savings in order processing, distribution, transportation, and warehouse functions which enabled the business unit to absorb 30+% yearly growth rates without adding
THOMAS F. DALEY
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Professional Experience, Continued

significant head count.
• Successfully implemented, streamlined and automated processes in order processing, supply chain management, logistics, trade promotion management, deduction management, and accounts receivable to improve cycle time, month end close, DSO, order exceptions, and increase fulfillment rates while reducing overall inventory levels (Consolidated: Customer Service, Credit Management, Dock & Yard Management, Warehouse Management, and Customer VMI Systems).

SAP -- IT Customer Service, Sales & Distribution Configuration Specialist (1999-2000)
Led the design and solution architecture for Nestle Waters North America's corporate functions (Customer Service, Sales, and Distribution).
Performance Milestones:
• Successfully led and implemented the Siebel Trade Promotion Management module to SAP in a phased approach over a three year period. Provided system design, technical and functional requirements to meet business needs.

SAP - Integration Project Manager (1998-1999)
SAP integration manager responsible for analyzing, designing, implementing, testing, and debugging the strategy to pass legacy data to the SAP system.
Performance Milestones:
• Led design and successful implementation of a legacy Production BOM system interface to SAP.
• Performed successful data migration from DEC VAX's to SAP BDC translator in sequential file format thus creating Customer, Material, A/R Open, Promotion, Bottle Deposit, and Credit Master Records.
• Designed reports for SAP Deduction Management Control system that significantly improved management's visibility of customer deductions by reason code.

Project Manager Customer Service, Sales & Distribution (1996-1998)
Supported Retail applications including Sales, Customer Service, Account Services, Accounting, Finance, and Consumer Affairs Organizations (200 employees) with strategic business solutions. Managed seven programmer's with a total budget of $1.5MM.
Performance Milestones:
• Led the design and successful implementation of a corporate initiative called GELCO Rapidraft which integrated cashed checks into SAP to provide the sales/broker force one consistent promotional tool that tracked and accrued 90MM annually.

SAP -- IT MM Configuration Specialist (1995-1996)
Trained on SAP R/3 3.0C as the Materials Management configuration specialist.
Performance Milestones:
• Worked on Conference Room Pilot to prove functionality and economics
• Deigned and configured Material Master, Vendor Master, and Product Hierarchy

Senior Systems Analysis supporting Order Management (1991-1995)
Analyzed business requirements and researched possible solutions. Performed cost/benefit analysis. Prepared and presented recommendations to the organization. Designed, wrote specifications, and managed the implementation process.
Performance Milestones:
• Pioneered the design and successful implementation of a strategic Deduction Management Tracking System that gave the executive team visibility to an annual 18MM customer dissatisfaction issue.
• Pioneered the design, wrote, tested, debugged, implemented, and supported a strategic corporate national Promotion Authorization Notification “PAN” Tracking system that tracked and accrued 40MM annually.
• Successfully implemented/consolidated 10 system databases into a consistent operation in a single data center that standardized business processes and reporting, and shortened month end close by two days.
• Developed and implemented the re-engineering of the Customer Service Statement process to a self mailer that eliminated manually stuffing 1200 envelope's monthly.

EDUCATION
SOUTHERN CONNECTICUT STATE UNIVERSITY, New Haven, CT
Bachelors Degree - Computer Science
Minor Mathematics

Certifications
See above


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