SharePoint/Web Developer Resume

Title
SharePoint/Web Developer

Primary Skills
MOSS 2007, WSS 3.0, HTML/XHTML, CSS, business analysis, project management

Location
US-FL-Sarasota (will consider relocating)

Posted
Mar-28-09

OBJECTIVE

I want to work where the ingredients of technology and business combine to create powerful and effective solutions. I have a strong software and Internet development background, but I most enjoy these things not for themselves, but for what can be accomplished with them. I enjoy working with people and consider myself an excellent communicator, especially in teaching roles or helping make techy ideas accessible to the average person. I am extremely self-motivated and will run with an idea, but I also enjoy working in groups and I'm not afraid to raise my hand for help when I hit a stumbling block. I most enjoy working in co-operative environments where I'm able to contribute my own ideas and work with people from whom I can learn.

EXPERIENCE

Financial Insurance Management Corporation July 2005 -- Feb. 2009
Integrated Marketing Manager
Made an internal transition to Print Production Manager in April 2008 and grew the position to an expanded multi-faceted role. Maintained and expanded the company's relationship with an external on-demand print vendor, including on-site press checks and security audits. Facilitated business requirements gathering for the development of an enterprise content management system that incorporated print and online material. Wrote the formal business and technical requirements documents for the system, which was being developed externally. Designed and developed a custom ordering system using MS SharePoint and InfoPath Services that allowed the company to move to a new fulfillment vendor 6 months earlier than scheduled, initiating a projected $150k per annum saving. Technical development and maintenance for several corporate websites and email marketing projects.

Business Analyst and Project Manager
Promoted to business analyst in October 2006. Project manager in September 2007.
In these roles I capitalized on my dynamic communication style and honed interpersonal skills to specialize in projects that require extensive coordination between the lines of business and I.T. Responsibilities include managing multiple high-priority projects at once with an emphasis on timely delivery, constant teamwork and communication, as well as maintaining detailed written records of all project activities.
Was a key leader in the revision of the company's enterprise project management methodology, including analysis and standardization of documents. Also worked to define project processes and subsequently designed detailed visual documentation. Created flowcharts that were distributed out to all levels of the company as guidance and learning tools. Experience in designing and implementing workflow processes.
Implemented and maintained corporate intranet (MOSS 2007) and project management systems (MOPS 2007) which included corporate time tracking methods and training, resource management, capitalization of labor reports, Microsoft SQL Analysis Services customized reports and project dashboards.
Senior Member Services Representative and Interim Member Services Trainer
Provided call center team leadership of approximately 30 people. Managed dynamic resource scheduling, provided expert knowledge support to customer service representatives, desktop support and systems maintenance, peer mentoring and special projects. When active answering customer support calls maintained a consistent 100% quality assurance score and regularly exceeded department goals for most answered calls and shortest call times.
Developed a thorough knowledge of the Home & Auto benefit plan, servicing and claim procedures. Due to this expertise I worked as an interim trainer to provide intensive benefits and servicing training to new hires as well as cross-trained members of other departments.

University of South Florida -- Campus Computing Jan. 2003 -- May 2005
Media Assistant

Southeast Clean Water Network July 1998 -- Jan. 2003
Office Administrator and Webmaster

DESIGN

Freelance Web and Graphic Design 1996 - Present
Thirteen years of experience in web design. I have worked as a full-time and freelance web developer for personal, corporate and government websites. I've also created graphics and advertisements for newspaper and online publishing. Portfolio available upon request.
Newspaper Writing and Editing 2001 - 2005
In various editorial capacities, I was responsible for copy-editing, overall print layout, photo prep, pre-press prep and print vendor management.
Editor in Chief -- The Catalyst, Sarasota Fl; Production Editor -- The Tangent, Sarasota Fl; Features Editor -- The Hilltop, Tallahassee Fl

EDUCATION

Political Science, Bachelor of Arts 2006 -- 2009
University of South Florida, Saint Petersburg, Florida
Expected completion date: August 2009

Political Science, Bachelor of Arts 2002 - 2005
New College of Florida, Sarasota, Florida

COMMUNITY ACTIVITIES

Sarasota Concert Band, Executive Director -- 2008
Member of the Sarasota Chamber of Commerce
Member of the Sarasota Sailing Squadron
Member of the Project Management Institute
Volunteer involvement with: The All Faiths Food Bank, TechnoGirlz

SKILLS

HTML/XHTML
CSS
JavaScript
ASP
PHP
XML/XSL
Visual Basic

MS Office 2007
? Word
? Excel
? PowerPoint
? Outlook
? Access
? OneNote
? InfoPath
MS Office 2003
Suite

Microsoft Office
SharePoint Server
2007
Windows
SharePoint
Services 3.0
SharePoint
Designer
Microsoft Project
Server 2007
Microsoft Project
Web Access
Microsoft Project
Professional 2007
Basecamp

Microsoft CRM 3.0
Microsoft GP 10
Microsoft Business
Portal 4.0

Adobe
Dreamweaver
Adobe Photoshop
Adobe Acrobat
Professional
Adobe PageMaker
Quark XPress



Windows Vista/XP
Macintosh OS

Typing: 90 WPM

Certifications
Univ. of Florida Leadership Development Institute Project Management Certification

ASPE Technology Business Requirements Gathering & Elicitation Certified



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