PROFILE -Eight years of experience in business analysis, project management, software development. -Result-oriented with exceptional work ethic and adaptability to challenging environments. -Thrives in demanding situations where a sharp eye for detail and creativity is essential. -Excellent communication, organizational and problem solving skills. -Expert in supply chain management, transportation and logistics systems.
EXPERIENCE Manhattan Associates, Atlanta, GA (2001-2009) Supply chain systems development and implementation company
Sr. Principal Business Analyst (2006-2009) Led design of transportation management systems (TMS) for The Home Depot, Wal*Mart and Sysco • Identified and analyzed business requirements • Designed transportation planning, transportation execution, and transportation procurement solutions for yearly product releases • Created functional specification documents, use cases, user interface prototypes, and unified modeling language (UML) diagrams • Supported development, quality assurance (QA), sales, consultants and clients with questions and issues on product functionality • Worked with teams of 5 to 30 members in US and overseas • Managed QA of the 2007 TMS release. Sr. Program Manager (2004-2006) Planned and managed multiple interdependent product development releases in a matrix management environment with multi-level resource teams of 12-30 members and overseas technical groups • Effectively influenced departmental functions • Prioritized and drove issues to closure • Met program milestones, objectives and budgets • Lead internal auditor for ISO 9000 Certification, developed internal processes to incorporate the Rational Unified Process methodology for compliance with ISO 9000. Sr. Business Analyst (2003-2004) Led project for PPG Industries Air Transport resulting in immediate return on investment • Directed post implementation support of TMS for software as a service clients such as Quaker, Rite Aid and PPG Industries • Managed client enhancement projects from conception to implementation • Supported clients and development team with issues and questions on product functionality. Project Analyst (2001-2003) Managed and executed strategic transportation procurement engagements • Streamlined processes and increased efficiency of projects by tailoring existing bid optimization processes, and designing and programming project management tools using VBA and MS Access.