Resume of SQL Server, Oracle, and web application programmer

Title
SQL Server, Oracle, and web application programmer

Primary Skills
Experience with ASP.NET, C++, C#.NET, Oracle, SQL Server. In puruit of MCTS

Location
Canada-ON-Mississauga (will consider relocating)

Posted
May-14-07

Colin Sloss
43-1764 Rathburn Rd E
Mississauga, ON, Canada
L4W 2N8
(905) 625 4691
Colin.Sloss@Gmail.com



Objective
To assist with supporting your organization and expanding my IT experience in a challenging environment.



Relevant Experience

Computer Programmer February 2007 to April 2007 Grypthtech, Etobicoke Ontario

-Troubleshoot and debug issues with existing applications.
-Support clients by analyzing and implementing their requests in a prioritized and timely manner.
-Create Stored Procedures designed to run reports, enhance web applications operation time and update tables.
-Analyse and improve database table performance in SQL Server 2005, and Oracle 9i using SQLPlus, Enterprise Manager, Oracle DBA Studio, TOAD (Tool for Oracle Application Developers), and SQL Query Analyzer.
-Protect Source code with Visual SourceSafe 6.0.
-Programming languages used for application development are: C#.NET, ASP.NET, JavaScript, VBScript, Visual Basic, SQL, and XML.


Computer Programmer August 2006 to February 2007
eLabs Incorporated, Mississauga Ontario

-Design, create, and test applications for telecommunications service providers, the NSA (National Sheriffs' Association) and departments within eLabs Inc.
-Troubleshoot and debug issues with existing applications.
-Create Stored Procedures designed to run reports and update tables.
-Analyse and improve database table performance in Oracle 8i and Oracle 9i using SQLPlus, Enterprise Manager, Oracle DBA Studio and TOAD (Tool for Oracle Application Developers).
-Programming languages used for application development are: C++, C#.NET, ASP.NET, JavaScript, VBScript, SQL, and XML.


Technical Support Analyst December 2005 to August 2006
CompuCom Systems, Mississauga, Ontario

-First and Second level support.
-Expanded level of service for Blackberry set up and troubleshooting.
-Train and assist peers on advanced Blackberry and Desktop Manager troubleshooting.
-IBM ThinkPad hardware troubleshooting and support.
-Dispatch technicians for onsite service after diagnosing hardware issues.
-Manage user profiles on Windows Server 2k3 Active Directory.
-Configure Users in Microsoft Windows XP.
-Troubleshoot Outlook and Microsoft Exchange Server issues.
-Troubleshoot Citrix MetaFrame environment.
-Configure Cisco Systems VPN Client to network specifications; troubleshoot connectivity issues.
-Configure user's status and assign tokens on Cisco Systems VPN.
-Train end users and troubleshoot CRM software Salesforce.com.
-Train and test new employees.
-Verify user's identity and reset passwords.
-Create, solve and escalate cases using Clarify and Remedy.






Customer Service Representative (dual rep) June 2004 to August 2005
FedEx Express Canada and FedEx Ground Canada, Mississauga, Ontario

-Handle Customer requests for package pick-up, tracking, delivery and general information.
-Troubleshoot package problems and send electronic requests to specific departments.
-Support and assist customers with website features, including troubleshooting for incompatibility issues.
-Submit feedback, sales leads and system enhancement suggestions electronically.
-Create cases and log calls using Clarify and Remedy.



Other Experience

Bike, Ski and Snowboard Service Technician July 2001 to June 2003
Skiis & Biikes, Mississauga, Ontario

-Greet customers at service counter and offer solutions for various sport equipment problems.
-Build and repair bicycles.
-Certified for Assembly and Tuning of Skis and Snowboards.
-Responsible for shipping merchandise.





Education
Computer Programmer September 2002 to May 2004
Humber College, Toronto, Ontario

Studied various programming languages, operating systems and programmer analyst methodologies.


Computer Programming and Music Major September 1997 to June 2002
Cawthra Park Secondary School, Mississauga, Ontario

Accepted into Regional Arts Program for Music Studies.
Completed OACS to and graduated with OSSD.









References Available Upon Request

Certifications
See above


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