Resume of IT professional

Title
IT professional

Primary Skills
Technical Support, Network Administration, Website Development, Database Management, Programming

Location
US-CA-BURBANK

Posted
Feb-06-08


>>> SKILLS
Technical Support, Network Administration, Website Development, Database Management, Programming, Files and Records Management, Office Automation, OCR Conversion, Document Imaging, TeleCommunications, Subpoena Preparation

>>> COMPUTER/TECHNOLOGY
SOFTWARE
Database: SQL 7, Oracle 7, Clipper 87, Foxpro, Ms Access
Web/Internet: Macromedia Dreamweaver, Fireworks, Flash, Homesite, HTML, ASP
Imaging/OCR: Paperport, Acrobat, Adlib Express, Intelli-pdf
Operating Systems: Windows, Unix, OS/400, Open VMS, Novell
Others: Veritas Backup Exec for Windows Server, PC Anywhere, MS Office
HARDWARE
Servers: Dell PowerEdge, AS/400, DEC Alpha servers
Printers: Ricoh Aficio Multi-function series, HP printers
Others: Nortel Phone System, Fujitsu 4340C & Canon 3800C scanners

>>> EDUCATION
1982-1987 Mapua Institute of Technology (Manila, Philippines)

Bachelor of Science in Computer Engineering


>>> WORK EXPERIENCE

July 15, 2002 - present PRODOC / Professional Document Services, Inc.
Simi Valley, CA
Legal Document Services

SUPERVISOR, COMPUTER OPERATIONS / NETWORK ADMINISTRATOR
SUPERVISOR, DATA ENTRY DEPT
SUPERVISOR, PRODUCTION DEPT

> Report directly to the President. One-man IT person.

> In-charge of Computer Operations ensuring smooth operation and availability of all application servers, client machines, database and internet, equipmments and connections of all 4 branches.

> Develop and maintain the company's website using the following web design tools: ASP, HTML, Macromedia Dreamweaver, Fireworks, Flash , Homesite

> Maintain database for online file management system

> Work with IT vendors in the resolution of hardware and software problems and recommend changes and improvements

> Perform network/system administration functions such as local area network and printers connections, user setup, systems backup, telephone and voicemail setup

> Supervise Data Entry Department; in-charged of daily work orders intake; monitor online orders ensuring timely processing of requests

> Supervise Production Department; in-charged of printing and packaging of legal documents and records; convert scanned files in OCR and bates format; upload records in the internet-based file management system

Jan 2001 - June 2002 WORLDTEC GROUP/ BRIDGEPORT CONSULTING
Anaheim, CA
HR and Payroll Services

TECHNICAL SUPPORT - INFORMATION SYSTEMS

> Provide technical support on any hardware or software issues

> Developed and maintained the company's website

June 1994 - Feb 2000 SMART COMMUNICATIONS, Inc.
Makati, Philippines
TeleCommunications

SR. SUPERVISOR - APPLICATIONS SUPPORT GROUP, INFORMATION TECHNOLOGY DEPT

> In-charged of PC and Applications Support Group

> Supervised 8 Helpdesk staff and 4 engineers and coordinate with programmers and administrators on IT-related issues

> Developed Helpdesk Monitoring System improving tracking and resolution of IT problems

> In-charged of User Training on Cellular and Billing Applications Systems

SUPERVISOR - COMPUTER OPERATIONS, IT DEPT

> Promoted to Senior Supervisor of IT Applications Support Group

>Pioneered Information Technology (IT) Department, developed and implemented new systems and procedures

> Handled Disaster/Business Recovery Procedure of IT

> Supervise Computer Operations force of 20 system operators in 3 shifts, maintaining all production systems, including hardware and software, in 2 data center sites

> Completed installation of 2 data centers, i.e., large computer operations and printing area, with anti-static raised flooring, mounted racks, air conditioning and security alarm systems

April 1990 - June 1994 COMPUTER DATA VISION
Quezon City, Philippines
Software Development

SYSTEMS ANALYST / PROGRAMMER

> Developed application programs using the following tools: Oracle 7, SQL Server 6.5, Clipper and Foxpro

June 1987 - Mar 1990 TUASON GROUP / DE GUIA, INC.
San Juan, Philippines
Software Development / Transportation Services

PROGRAMMER

>Developed and maintained the following application systems using Foxpro and Clipper in Novell: General Ledger, Loans, Payroll, Bus Monitoring

Certifications
See above


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