IT / Telecommunications Manager Resume

Title
IT / Telecommunications Manager

Primary Skills
Project Management / IT Security / Technology Strategy / Loss Prevention Control / Network Design & Management

Location
US-CO-Denver South

Posted
Sep-29-09

Award-winning technology professional recognized for exemplary expertise and leadership in driving state-of-the-art improvements resulting in maximized service, security and bottom-line results for globally recognized companies. Entrepreneurial spirit, change leadership and primary motivation behind technology advances / business enhancements that support corporate objectives. Core competencies include:

Project Management / IT Security / Technology Strategy / Telecommunications Analyst / Loss Prevention
Control / Network Design & Management / Technical Support / Technology Evaluation & Deployment / Team Leadership / Infrastructure Design / Business Analysis / Consulting / Budget Management / End-User Training / Needs Evaluation / Vendor Relations / Contract Negotiations / Best Practices / Cost Benefit Analysis / Account Management / Process Improvement
________________________________________

KOBI CONSULTING, Centennial, CO 2007 -- Present
IT / Security / Telecommunications Consulting Company
Company Founder & Owner
Sole proprietor consultant capitalizing on entrepreneurial skills to found successful start-up telecommunications, IT and security consulting firm based on comprehensive retail, hospitality and construction experience.
• Retained as telecommunications / security and IT consultant for 87,000 sq. ft. retail location. Leveraged emerging technologies to achieve innovative, yet cost-effective solutions for security, telecommunications, IT and entertainment controls. Delivered ~$250,000 in project savings through effective negotiations, design and contract review.
• Executed full scope of business development initiatives resulting in acquiring long-term contract to manage and administer security, telecommunications, IT and entertainment controls for a large retail multi-year project with a $1 million budget.
• Designed, projected managed and ran all security / telecommunications / IT solutions from design through bid, deployment and production. Encompassed IP cameras / custom storage solution, electronic access controls, physical security, phone system, intrusion prevention, internal cabling, POTS / circuit management, carrier infrastructure, conduit, fire suppression, point of sale, server room / IDF builds, video conferencing, and entertainment systems.
• Directed five employee loss prevention department; capitalized technology / training to thwart $20,000 loss theft ring.

SYNCOR INTERNATIONAL / CARDINAL HEALTH, Woodland Hills, CA 2000 -- 2007
Leading provider of high technology health care services focused on nuclear pharmacy services, medical imaging, niche manufacturing and radiological therapy. Compounds and dispenses radiopharmaceuticals for diagnostic, imaging and therapeutic use by nuclear medicine departments in hospitals and outpatient clinics. Had annual sales of more than $775 million pre- takeover with facilities in 49 states and 19 countries.
Telecommunications Analyst II
Spearheaded ongoing functional activities, as well as high-volume / multi-million dollar telecommunications projects, in principle team lead & project management roles.

ISDN & Frame Relay network project:
• As team lead for a telecommunications project with department budget of $8 million, charged with managing circuits, wiring, telephone requirements, employee mentoring, directing temporary staff and performing an interdepartmental liaison role.
• Facilitated and managed the ISDN, frame relay network, POTS, re-wiring and new phone systems project from planning and bid process through completion for a domestic 120 location network. Project came in on time & under budget.

Renovation of executive suites and corporate offices:

• Strategically planned, designed and deployed rewiring project to accommodate implementation of state-of-the-art technologies.
• Instrumental in designing solutions for growing business demands, primarily concerning the executive offices and the corporate board room, from project inception through execution.
• Continued managed support of new technologies that increased efficiency and professionalism while reducing expense, including audio, video, data and conferencing devices.

Corporate Relocations:

• Key participant in build-out and relocation of secondary corporate location (disaster recovery hot site).
• Partnered with internal departments to define technology needs and led wiring, telecommunications, video conferencing and server room build-out projects to completion. Managed & performed ongoing remote administration.
• Developed IVR applications on Nortel CallPilot systems while responsible for the corporate voicemail, PBX, internal MACs / wiring, circuits, employee training and other telecommunications systems / processes.

INTEGRATED TELECOMMUNICATIONS SYSTEMS, Alpharetta, GA 1998 -- 2000
Start-up hospitality telecommunications consulting firm with more than $2.5 million in annual sales specializing in managing and administering resorts, multi-dwelling units and hotel chain phone switches, property management systems, internet connectivity, telecommunications billing and vendor management.
Telecommunications Account Manager
• Managed financial, technology, inventory and equipment repair for 7 major hospitality accounts with 140 properties in 49 states, including 12 U.S. territory and international locations.
• Administered and audited client property management and integrated PBX systems, including on-site equipment. Directed hardware upgrades as well as telecommunications and installation project oversight.
• Created Y2K auditing compliance database& reporting; managed vendor certification and repair for 400 managed properties.

AT&T WIRELESS SERVICES, Overland Park, KS 1996 ? 1998
Second-largest wireless carrier based on revenues in the U.S. with more than 21 million subscribers and >$16.8 billion in revenue in 2004. Delivery of advanced high-quality mobile, voice, wireless & data communications services to domestic & international customers.
Universal Care Representative
• Performed cross-functional daily responsibilities, including account management, liaison, technical support, and customer service.
• Transitioned manual archiving process to digitized system that eliminated problematic & expensive storage issues.
• Performed various field technician backup duties, supported office equipment, developed / enhanced supplier relations.
________________________________________

EDUCATION

Keller Graduate School of Management, Greenwood Village, CO
• Master of Network Communications Management (MNCM), Security Concentration 2008
• Master of Business Administration (MBA) Network & Communications Management Concentration 2006

DeVry University, Westminster, CO
• Bachelor of Science Business Administration (BS BIS) Telecommunications Concentration 2005

PROFESSIONAL DEVELOPMENT


CompTIA A+
CompTIA Server+
CompTIA Project+
CompTIA Security+
CompTIA Network+
CompTIA Convergence+
Microsoft MCSA: Security Win2K3


In progress for 2009 completion: CISSP & PMP certifications

AWARDS & RECOGNITIONS

AT&T Corporate Circle of Excellence Award
Jefferson County, CO Sheriff's Department for civilian assistance in a felony theft investigation (KOBI CONSULTING)

Certifications
CompTIA A+
CompTIA Server+
CompTIA Project+
CompTIA Security+
CompTIA Network+
CompTIA Convergence+
Microsoft MCSA: Security Win2K3
Nortel X.11 R.25 Station Adds, Moves and Changes
Nortel CallPilot System Administration and Application R.1.07



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