Resume of Service/Tech Support Engineer

Title
Service/Tech Support Engineer

Primary Skills
Equipment engineer, repair, troubleshoot, supervisor, tech doc writer, customer interface

Location
US-WA-Vancouver (will consider relocating)

Posted
Jun-20-07


Professional Objective

Highly experienced Field Service and Technical Support Engineer in the semiconductor industry seeking opportunity as a professional in the Engineering, Electronics, or Manufacturing sector.

Professional Experience

Advanced Semiconductor Materials -- Phoenix, AZ 7/91 -- 5/07

Technical Support Engineer II (11/06 -- 5/07)
- 2nd line support for 200 and 300mm epitaxial reactors. Provide emergency service and training worldwide to ASM field service engineers and semiconductor customers.
- Write procedures/technical bulletins and provide engineering improvement support.
Engineer-In-Charge (4/2000 -- 11/06)
- Supervisor to 10 Field Service Engineers on contract at Intel Corporation in support of Epitaxial and ALCVD reactors.
- Interface with customer as equipment expert, company liaison, and escalation coordinator.
- Train, mentor, supervise, and write reviews for FSE's.
Senior Field Service Engineer (5/96 -- 4/2000)
- Expert on Epitaxial and PECVD semiconductor equipment, vacuum systems, pneumatic systems, gas delivery systems, and electromechanical systems.
- Highly proficient in use of electrical test equipment and schematic/blueprint reading.
Field Service Engineer (7/91 -- 5/96)
- Install, maintain, troubleshoot, and repair ASM epitaxial reactors at customer facilities.

SEH America -- Vancouver, WA 1/88 -- 7/91

Maintenance Technician
- Maintain and troubleshoot silicon wafer processing equipment including ASM and AMAT epitaxial reactors, Biorad and Kokusai metrology tools, Lasermark laser etch systems, and a variety of wet/clean benches.

United States Air Force 4/83 -- 4/87

Computer Maintenance Technician
- Maintain and troubleshoot IBM 360/370 computer systems and peripherals on board AWACS E3 Sentry Aircraft.

Education

Community College of the Air Force 10/86

Associates of Applied Science -- Electronic Systems Technology

Certifications
See above


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