IT support professional with thirteen years Fortune 500 experience. Recently obtained my B.S. in Information Technology seeking new career as Java software developer.
I have more than two years of private study of Java including core Java, Swing, JSF, JSP, RichFaces, JavaEE, CSS, JavaScript, Web 2.0, HTML, GlassFish, NetBeans, Eclipse, TopLink, JDBC, PostgreSQL, MySQL, and ICEFaces.
Core development curricullum centered around Java, VB.NET, and C. All classes included project management, team collaboration, communication, and time-management.
3rd Level Support Analyst Siemens IT Solutions and Services Atlanta, GA 4/1998 - 8/2009 Managed support for critical financials office of 150+ employees. Proactively maintained servers, printers, and networking hardware. Supported all hardware, software, and networking in office of Dell/IBM hybrid laptop/desktop configuration, three proprietary servers, one enterprise server, and VOIP.
Responsibilities included mentoring team members, training end users, developing and documenting processes, and on-call support.
Travelled to corporate office by request to upgrade executive laptops.
Certifications
A+ IBM desktops/laptops/servers Dell desktops/laptops/servers HP printers Lexmark printers
CONTACT DETAILS
You must be logged in and have a current resume access subscription. Login or Register »