Primary Skills
Experienced Technical Writer and Project Manager. Excellent written and verbal communication skills.
Location
US-UT-Orem (will consider relocating)
Posted
Jan-28-09
RESUME DETAILS
SUMMARY: • Experienced Technical Writer and Project Manager. • Excellent written and verbal communication skills with proven ability to manage multiple projects. • Experienced in software configuration management, project management, desktop publishing, product documentation, training design and development, marketing, Web design, and photography. • Proven ability to research and develop concise, quality software documentation.
EXPERIENCE: Senior Technical Writer, SoBran Inc., Hill AFB, Clearfield, UT, (11/06 current) • Develop, write, and edit software documentation for complex software solutions in conformance with CMMI Level 5, ISO 12207, AS9100, and J-STD-016 software engineering standards. • Produce concise, clear, and correct documentation of software requirements, design, development, implementation, and test artifacts.
Senior Technical Writer, SabiOso Inc., Clearfield, UT, (08/04 07/06) • Wrote product documentation, user's guides, reference guides, training materials, product test cases, and other documentation for emergency incident management software applications used by federal and state agencies nationwide. • Developed online help for software applications.
Webmaster, Photographer, and Business Manager, Cynthia Bate Gale Photography, Orem, UT, (01/02 current) • Designed and maintain a website for a wedding photography business. • Manage finance and marketing for wedding photography business.
Learning Products Engineer, CoCreate Software Inc., Fort Collins, CO, (06/00 12/00) • Wrote training materials, user's guides, white papers, release notes and other documentation for new software applications. • Designed and developed online application help. • Created marketing presentations.
Software Configuration Manager/Information Developer, U S WEST, Denver, CO, (11/98 06/00) • Guided software configuration management activities, created project websites, managed project libraries, and wrote project documentation for telecommunications software development projects. • Documented testing and certification of systems and applications. • Wrote users guides for online databases used to record and track testing and certification of hardware and software.
Marriott International, Bethesda, MD, (03/92 08/98) Applications Development Manager/Lead Technical Writer • Coordinated the rollout of a point of sale tracking system for food & beverage services at 38 airports. • Created an intranet website used by over 300 Courtyard by Marriott hotels to access hotel operating procedures. • Designed and developed business analysis applications. Technical Consultant • Developed sales & marketing strategies for Marriott Senior Living Services. • Created a national transient sales database for Courtyard and Fairfield Inn. • Wrote proposals for Marriott Management Services management contracts. • Developed training materials for hotel reservation systems.
Signetics Corporation, Orem, UT , (03/80 08/91) Lead Technical Writer • Wrote the style guide used for documenting semiconductor manufacturing processes. • Supervised development and implementation of an on line document delivery system. • Interviewed prospective employees and conducted performance evaluations. • Managed design and development of a statistical process control program. • Wrote process instruction documents for semiconductor manufacturing processes. Training Coordinator/Training Designer • Designed training programs for microprocessor manufacturing processes. • Created multimedia-training materials using Criterion Referenced Instruction concepts. • Developed and taught a new employee orientation course. • Conducted employment interviews. • Coordinated annual benefits enrollment.
EDUCATION: Bachelor of Science, Mass Communications/Public Relations, University of Utah. Undergraduate Studies in Accounting and Finance, Brigham Young University.