Senior Technical Writer Resume




Title
Senior Technical Writer

Primary Skills
Experienced Technical Writer and Project Manager. Excellent written and verbal communication skills.

Location
US-UT-Orem (will consider relocating)

Posted
Jan-28-09

RESUME DETAILS
SUMMARY:
• Experienced Technical Writer and Project Manager.
• Excellent written and verbal communication skills with proven ability to manage multiple projects.
• Experienced in software configuration management, project management, desktop publishing, product documentation, training design and development, marketing, Web design, and photography.
• Proven ability to research and develop concise, quality software documentation.

EXPERIENCE:
Senior Technical Writer, SoBran Inc., Hill AFB, Clearfield, UT, (11/06 current)
• Develop, write, and edit software documentation for complex software solutions in conformance with CMMI Level 5, ISO 12207, AS9100, and J-STD-016 software engineering standards.
• Produce concise, clear, and correct documentation of software requirements, design, development, implementation, and test artifacts.

Senior Technical Writer, SabiOso Inc., Clearfield, UT, (08/04 07/06)
• Wrote product documentation, user's guides, reference guides, training materials, product test cases, and other documentation for emergency incident management software applications used by federal and state agencies nationwide.
• Developed online help for software applications.

Webmaster, Photographer, and Business Manager, Cynthia Bate Gale Photography, Orem, UT, (01/02 current)
• Designed and maintain a website for a wedding photography business.
• Manage finance and marketing for wedding photography business.

Learning Products Engineer, CoCreate Software Inc., Fort Collins, CO, (06/00 12/00)
• Wrote training materials, user's guides, white papers, release notes and other documentation for new software applications.
• Designed and developed online application help.
• Created marketing presentations.

Software Configuration Manager/Information Developer, U S WEST, Denver, CO, (11/98 06/00)
• Guided software configuration management activities, created project websites, managed project libraries, and wrote project documentation for telecommunications software development projects.
• Documented testing and certification of systems and applications.
• Wrote users guides for online databases used to record and track testing and certification of hardware and software.

Marriott International, Bethesda, MD, (03/92 08/98)
Applications Development Manager/Lead Technical Writer
• Coordinated the rollout of a point of sale tracking system for food & beverage services at 38 airports.
• Created an intranet website used by over 300 Courtyard by Marriott hotels to access hotel operating procedures.
• Designed and developed business analysis applications.
Technical Consultant
• Developed sales & marketing strategies for Marriott Senior Living Services.
• Created a national transient sales database for Courtyard and Fairfield Inn.
• Wrote proposals for Marriott Management Services management contracts.
• Developed training materials for hotel reservation systems.

Signetics Corporation, Orem, UT , (03/80 08/91)
Lead Technical Writer
• Wrote the style guide used for documenting semiconductor manufacturing processes.
• Supervised development and implementation of an on line document delivery system.
• Interviewed prospective employees and conducted performance evaluations.
• Managed design and development of a statistical process control program.
• Wrote process instruction documents for semiconductor manufacturing processes.
Training Coordinator/Training Designer
• Designed training programs for microprocessor manufacturing processes.
• Created multimedia-training materials using Criterion Referenced Instruction concepts.
• Developed and taught a new employee orientation course.
• Conducted employment interviews.
• Coordinated annual benefits enrollment.

EDUCATION:
Bachelor of Science, Mass Communications/Public Relations, University of Utah.
Undergraduate Studies in Accounting and Finance, Brigham Young University.

APPLICATIONS:
• Acrobat
• ColdFusion
• Dreamweaver
• Excel
• FrameMaker
• FrontPage
• HTML
• InDesign
• Illustrator
• Java Script
• PageMaker
• PaintShop Pro
• PhotoShop
• PowerPoint
• Rational Rose Real-Time
• RoboHelp
• Visio
• Word

Certifications
See above

CONTACT DETAILS

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