US-NJ-New York City (will consider relocating)
EXECUTIVE SUMMARY A highly motivated professional with 10 years of experience with 7 years in Quality Assurance, Business Analysis, Application Testing and Web Development. Excellent analytical, communication, organizational and co-ordination skills. Involved and worked through every process and phase of QA Life cycle, beginning with planning to the release of the product. Result oriented in securing timely, quality-focused results
EDUCATION Certified Webmaster from World Wide Web Institute Mumbai, India Bachelor of Science (Physics), Jaihind College, University of Mumbai Mumbai, India ICWA (Inter) from Institute of Cost and Works Accountants Mumbai, India
Brief Employment History
Employment: Jan 08 to current Employer: Teknobit Solutions, Inc. Visa Status: H1 B
Verizon Wireless Feb 08 to Nov 09 QA Engineer Managed and achieved timely tasks for QA process, testing on flex based web application, client server environment, mobile devices, client interaction, co-ordination with developers, managers. The client, Verizon Wireless has a web presence of several Verizon Wireless media products, such as song downloads, ringtones, ringback tones, wallpapers, video on demand, and games. Their online mediastore application is for purchasing different media types enabled for compatibility with mobile devices for their customers.
Requirement analysis, functional, UI testing on the Flex based application for selling ring tones, ring back tones, mp3, games, mobile apps, and other media types. Tested on client application for installers, database integrity, functional testing, regression testing, system testing, cross browser testing, debugging using browser tool Firebug, co-ordinating with developers, logging bugs on defect tracking system. Attended client calls to give feedback on bug status, prioritizing bugs by severity, change requests, scheduling for testing on fixes.
Dorado.com Apr 07 -- Dec 07 Clients: Chase Affinity, Chase JV, UAMC Lennar, PNC, First Horizon, Union Bank of California. Senior QA Engineer Projects for BFSI domain, with applications on mortgage loans, price master control centers for creating products for the Channel Master. The Channel Master is accessed by loan officers, users with levels of admin rights. Loans are created on Channel Master Application, and then sent for further processing to the Loan Originating Systems.
Analysed business requirements, functional specification documents for preparation of test cases. Did regression, functional, integration, smoke, system, uat testing on main application, prototypes created by Flex, Ajax. Tested database connectivity using xml data, soap services protocols from the Flex based UI with JMeter and Toad. Executed SQL Queries to test the backend data. Prepared test cases to test the xml data using JMeter for creation and updation of status of loans. Wrote and executed object oriented SilkTest 4Test scripts by doing record/play back as per flow of manual testcases for functional, smoke testing. Reported defects on failure of tscripts on defect tracking tool, Bugzilla. Prepared and reviewed test cases, status reports, created work summary reports.
Iventa.com Jun 06 -- Mar 07 Clients: Metallica, Spinning, Sony/BMG, Warner Music, Dominion Enterprises, Guitar Center, MTV and various e-commerce based websites for small/medium size businesses. Senior QA Engineer The Dashboard System is a full featured e-commerce application having features: Membership & Subscription Management System, Sales Systems, Marketing Campaign Management, Content Management, Incentive and Loyalty Systems, Email Delivery and Tracking, Surveys, Polls, Message Boards and a complete Customer Resource Management (CRM) system for automating customer service.
Involved in all phases of testing life cycle (analysis, design and execution). Participated in reviews of application designs, business and functional requirements. Developed and executed detailed test plans, test cases, test data for testing the functionality, GUI, integration, security, usability, performance, system, smoke testing. Did backend testing by executing SQL queries on the database. Utilized Fogbugz for defect reporting, create release notes.
Plato Learning has projects on e-learning Flash based Math 3-5 products,which are hosted on Learning Management System for universities across US. All products developed adhere to industry standards such as AICC, SCORM, section 508 compliances.
Managed and mentored a team of 20 as a release lead for e-Learning content for interactive LMS. Involved in all phases of testing life cycle (analysis, design and execution). Participated in reviews of business requirements, prototypes, application designs Did Section 508 compliances for design elements such table layouts, text styles, color compliance for images, text, chart hyperlinking, alternate hyperlinks, animations, reading order, text selections, document property information, accessibility for video/multimedia content. Writing, executing hierarchy-based object oriented SilkTest (Test 4) language test scripts by doing record/play back as per flow of manual testcases for regression, smoke testing during alpha, beta stage of product release build. Spearheaded process change to log defects for systematic tracking and resolution using Bugzilla.
LionBridge Technologies Sep 01 -- Feb 05 Clients: Pearsondigital.com, Nokia, Nestle, Oracle, Creo, Novanet Lesson Conversion, Alignment of State Standard to Core Standard, JSEP (The Job Skills Education Program), NETg-ECDL-Coding, Dreamweaver MX - 2 Courses, Paintshop Pro - 2, Basic Personal Finance, Adv. Learning-Sims for Windows XP, Acadient - Content QA, NCS4 School (CIA). QA Engineer and Web Developer Website development specializing in e-learning content, globalization, localization, testing and deployment. Following CMM5 level of quality processes and testing methodologies.
Responsibilities: Developed standards compliant such as section 508, content for AICC/SCORM systems for e-learning Web based Training, CD Based Training interactive courseware lessons, quizzes, online tests. Developed integrated product with Thomson Learning's Peterson Lectora tools using Equation Editor, multi-media content, advanced Css, xml and Html. Did Section 508 compliances for design elements such table layouts, text styles, color compliance for images, text, chart hyperlinking, alternate hyperlinks, animations, reading order, text selections, document property information, accessibility for video/multimedia content. Reviewed business requirements, functional specifications, developed customized integrated web based, client tool based products as per Instructional Design documents, into lessons with learning objectives, assessment, scoring with simulations, animation effects and audio scripts. Integrated multi-language translation processes for West European languages. Led prototype, development and testing efforts of 15-person over a 1 year period. Localization Lead for 20 translation operators in a 60-person team. Led user requirement efforts for in-house development tools. Developed Test Cases based on the Test Plans and Use Cases. Actively involved in performing functionality and regression, navigation, integration tests, UAT for all deliverables by manual, automation testing using client tools. Reported bugs, release notes, using Bugzilla, Test Director, certified content before delivery, interacted with Clients on process improvements.
Flashnewsonline.com Nov 1999 -- Aug 2001 Website Developer Created and maintained corporate websites for DSJ Communications such as dalalstreetjournal.com, constructionupdate.com, flashnewsonline.com
Responsibilities: Converted data from PageMaker files to HTML, PDF files, daily updated data on the sites, designed cover pages, layouts for subscriber based magazines such as “Golf”, “Construction World” and “Dalal Street Journal” magazines.
Autoriders Hertz International Feb 1997 -- Feb 1999 Accounts Executive
Responsibilities: Coordinated accounts, tracked branch expenses, maintenance and costs 12 branches nationwide. Analyzed and created MIS Operation Reports for sales, fuel, driver charges, repair and maintenance, international operational royalty payments at Singapore and Australia. Created Licensee payment reports for lease, foreign remittance, consolidated profitability reports and capitalization of assets.