QA Analyst Resume

Title

QA Analyst

Primary Skills

QA, Tester

Location
Canada-ON-Toronto

Posted
Apr-10-12

RESUME DETAILS

Professional Profile
 Results oriented individual who has a broad spectrum of experience with quality assurance for over 10 years
 Detail oriented, efficient and organized individual who works well under pressure
Skills Summary
Testing Tools
• MS Visio
• Mercury Winrunner
• Loadrunner
• Empirix • Test Director
• Quality Center
• Open STA
• MS ACT
• Quick Test Pro
Hardware & Operating Systems • Windows XP
• Windows 2000
• Windows NT
• Mainframe • Unix
• Sun Solaris
• IBM AS/400
Applications & Databases • MS Visual Studio .NET
• Oracle 8.0/9.0
• Oracle SQL
• MS SQL Server 7.0
• Visual Basic 4.0/6.0
• VB Script, C
• C++, Java • Java Script
• HTML
• DHTML
• ASP
• RPG
• DB/2
• COBOL
• IBM SIS
Engagement Experience
• Testing
• End User Training
Professional Experience
Senior QA Analyst
BMO Private Client Group -- (Toronto, Ontario) -- March 2011 -- Present
• QA Analyst in the Wealth Management area of the following products: Mutual Funds, Registered Products (i.e. RRSP, RESP, TFSA), Life Insurance per releases of Financial Planning Tools (e.g. NaviPlan)
• Creation of Test Cases and Execution of them
• Testing based on Agile and Waterfall methodology

Senior QA Analyst (Program level)
BMO Capital Markets-- (Toronto, Ontario) -- January 2011 -- March 2011
• QA exposure at a program level in the Risk Analysis/Capital Markets area of the following products: Derivatives, Stocks, Trades, Reconciliations per Quarter releases of systems across different teams i.e. Front Office, Accounting, Back Office
• Creation of Test Cases, Execution and Hands on
• Testing based on Agile and Waterfall methodology

QA Consultant
Mackenzie Financial -- (Toronto, Ontario) - October 2009 -- December 2010
• Hands-on experience in Business Analysis and QA testing of (Wealth Management/Capital Markets products) : Segregated Funds, Mutual Funds, Stocks,
Non Registered/Registered Investments
• Regression and UAT testing in the Mainframe and AS/400 environment
• Creation and execution of test cases created from business requirements
• Technologies used: Mainframe/COBOL, AS/400, FundServ, Oracle, Unix, MS Office, IBM Rational, IBM SIS
• Testing based on Agile and Waterfall methodology

Senior QA Analyst (Shared Services)
Bank of Nova Scotia -- (Toronto, Ontario) - November 2007 -- September 2009
 Creation and execution of test cases based on user requirements, functional requirements
 Testing of Shared services sites e.g. based on Mortgage, Lending products, Data Warehousing, documents, etc
 Visual Studio 2005 and .Net environment used
 Testing based on Agile and Waterfall methodology

Senior QA Analyst (Wealth Management)
CIBC -- (Toronto, Ontario) - December 2006 - September 2007
 Testing and Execution of certain Initiatives (e.g. Mutual Funds, Stocks, Bonds, FX transactions, etc)
 Tested software (Manual and Automation -- AS/400 and document based)
 Defect tool used: Empirix, Quality Center
 Bank Applications: Unitrax (AS/400 based) and FundServ (Web based)
 Testing based on Agile and Waterfall methodology

Senior QA Analyst (Bilingual) (Wealth Management/Global Deposits & Payments)
CIBC -- (Toronto, Ontario) - April 2006 -- December 2006
 Verified/Validated consolidated statements as well as RSP/Mutual Funds, GIC accounts
 Created and executed test cases
 Software testing (Manual and Automation -- Mainframe and document based)
 Defect tool used: Empirix, Quality Center
 Bank Application: COINS (Mainframe based) using User Acceptance Testing (UAT)
 Testing based on Waterfall methodology

QA Analyst (Bilingual) (Retail Banking)
CIBC -- (Toronto, Ontario) -- April 2005 -- April 2006
 Software testing (Manual -- Web-based)
 Defect tool used: Mercury Test Director, Quality Center
 Bank Application : CBFE tested using System Integration (SIT), Regression, User Acceptance (UAT) Performance and Reliability testing
 COINS application used for functional purposes which will be replaced by CBFE
 Distribution of Reports (Teller Journal Entries) to team and other groups
 Testing based on Agile and Waterfall methodology

QA Analyst
CCH Canadian Ltd -- (Toronto, Ontario) - August 2004 -- April 2005
 Software Testing (Automated and Manual -- Web-based) using Mercury Quick Test Pro 8.0.
 Other software tools used: Mercury Winrunner 7.0, Loadrunner 7.6, Open STA,
 Microsoft ACT.
 Scripts created using SQL, VB 6.0.
 Executed test cases using: Regression, Functional, Rational, SIT, UAT, Load, Performance, Reliability and Black Box testing
 Bug scrubbing performed and entered/verified using Trackgear
 Created reports to analyze percentage of bugs found and performance ratios
 Testing based on Agile and Waterfall methodology

QA Software Tester (Bilingual) / Application Support (2nd level)
Honda Canada -- (Scarborough, Ontario) - August 2001 - August 2004
 Software testing (Manual/Automated -Web and GUI based) on new patch releases/pilots of I Drive and Honda Com: Regression, SIT, UAT, Functional and Reliability testing
 Software support consisting of: Honda Com (Dealer-based database for Parts. Sales, Service) & I Drive (Parts-based database)
 Network support based on LAN, configurations of Ethernet adapters.
 Ghost images and total rebuild done on PC's, e.g.: clients and servers
 Environments used: Win 2000/XP, Win98/95, Mercury Winrunner, AS/400, CICS, Office 98, Lotus Notes, MS Office, Norton Ghost, LAN, VB, XML, Magic/Remedy Call tracking system
 Testing based on Agile and Waterfall methodology

Technical Support (1st/2nd level) (Bilingual)
Hewlett-Packard Canada - (Mississauga, Ontario) - October 2000 - August 2001
 Internal user support/deskside support of PCs, laptops, printers
 Troubleshooting network issues in a LAN/WAN environment
 Environments for support: Windows 2000/NT/98, Office 2000, HP-UX/AIX, TCP/IP,
Ethernet, Adobe Acrobat 4.0, Visio, Remedy

Technical Support / AS/400 Systems Administrator
Xerox Canada - (Toronto, Ontario) - May 1999 - October 2000
 2nd level support for Xerox 'DocuTech' production printers
 Provided support for 'DocuSP' printer software running on Sun Solaris / Unix
 Other components used with printers, e.g. 'DTNS' (DocuTech Network Server),
 'Digipath' scanner, MOD drives (optical disk drive)
 Support/ Troubleshooting of network and components running Novell Netware 3.x/4.x, Win 95/98, Win NT 4.0

Educational Experience
MCOM Training -- (Mississauga, Ontario) -- March 2010 -- April 2010
Accreditations on the CBAP (Certified Business Analyst Professional) course

CBT Systems -- (Toronto, Ontario) -- September 2009 to December 2009
Accreditations in Project Management Fundamentals

Knowledge Tree -- (Toronto, Ontario) - January -- July 2006
Accreditations in SQL (Intermediate and Advanced), VB Script, HTML, DHTML, ASP, Java Script

CBT Systems - (Toronto, Ontario) - December 2003 - April 2004
Accreditations in Fundamentals of Windows 2003, Load Runner 7.8 and Winrunner 7.0

Trainsoft - (Markham, Ontario) - August 1999 - October 1999
Accreditations in Oracle 7.3/8.0 / Developer 2000 Course

Centennial College - (Scarborough, Ontario) - January 1998 - April 1998
Accreditations in AS/400 Programming

C.D.I. College of Business & Technology - (Ottawa, Ontario) - 1996 - 1997
Network Specialist Diploma

McGill University - (Montreal, Quebec) - 1992 - 1996
Accounting Certificate, Marketing Certificate (1996)
Management Certificate (1994)

Concordia University - (Montreal, Quebec) - 1989 - 1991
Bachelor of Commerce (Major in Accounting)

Certifications

See above

CONTACT DETAILS

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