Manager Data Center Operations Resume

Title
Manager Data Center Operations

Primary Skills
Operations, Disaster Recovery, mainframe Rs6000 AIX AS400

Location
US-CA-Southern Calif (will consider relocating)

Posted
Feb-25-09

SUMMARY Experienced in effective management of information systems; in the expanded use of I.T. to provide critical data expeditiously; in Business Recovery planning and practice; in cost accounting, inventory control, production and sales results; in reducing lead time; in measuring productivity; in creating controls at all levels of production to identify profit leaks; in applying innovative methods to accomplish corporate objectives and increased profitability.

TECHNICAL BACKGROUND

IBM S/390 9672, CMOS 2003-125, ES9000, 3090 600E, 3083, 4381 and 4341 CPU's. AS/400 Model 640, 620 S10 and F-50. EMC 5930 and 3830 DASD, EMC SAN, IBM 3390, 3380 and 3370 Disk Drives. 3590, 3490 and 3480 Cartridge Drives. 3420 Tape Drives, 3745, 3725 and 3705 Control Units. IBM 3800 and Xerox 4890 Laser Printers. 6262, 4248, 4245 Impact Printers. 3174 and 3274 Terminal Control Units. MVS/ESA, VM/SP HPO, VSE/ESA, DOS/VSE, UNIX, NT, TSO, ISPF, SAR, SDSF, CMS, CICS, ICCF, VTAM, DL/1, VSAM, BDAM and ISAM.. CA-7, Maestro, Robot and ZEKE Job Scheduling systems. DFHSRMM, Epic and CA-DYNAM/T Tape Mgmt Systems. PC Software - Microsoft Office. MS PowerPoint, Project, Visio, Lotus Notes and Outlook

WORK EXPERIENCE

2000 - 2006 AUTOMATIC DATA PROCESSING, San Dimas, CA

Manager, Data Center Operations 2000-2006

* Manage a Multi-Platform Data Center that is a replicated image of the production environments in San Dimas running MVS, SAP, RS6000, UNIX and AS400s
* Manage departmental budget in excess of $7M.
. Ensure that all replication technologies being used are monitored, functional and capable of business recovery.
* Receive / Approve from a Disaster Recovery perspective, installation of changes to any of the production systems and platforms are concurrent in both locations.
* Maintain and test Disaster and Business Recovery procedures.
* Data Center security, file and data retention.
* Maintain inventory and supplies for the Disaster Recovery Data Center.

Accomplishments

* Planned for, designed and implemented the physical configuration of all hardware in the Rancho Bernardo Data Center, including room for future system growth and expansion of not only the production systems but the QA and Certification environments.
* Tested and proved the systems functionality recovers the entire business to its previous night's backups in less than four hours from a declared time of an event.
* Test and prove the replication and systems functionality recovers the entire business to within one hour of an event.


1994 -- 2000 PARAMOUNT PICTURES CORP., Hollywood, CA

Manager, Data Center Operations 1994-2000

* Coordinate the operation and proper functioning of a mulit-platform environment. Consisting of an ES900, six AS/400s, a Token Ring / Ethernet LAN Network with over 65 servers, a WAN with over 21 servers connected by T1 lines and Frame Relay


BRADLEY C. DUTTON (page 2)

* Manage departmental costs and ensures that all assigned expenditures are in line with departmental budgets as assigned by the Director of Data Center Operations.
. Investigate and troubleshoot hardware / software problems on all platforms.
* Receive / Approve from an operations perspective, installation of changes to any of the production systems and platforms.
* Maintain and test Disaster Recovery procedures.
* Data Center security, file and data retention.
* Maintain inventory and supplies for the Data Center Operation.

Accomplishments

* Participated in regional data center consolidation from New York to Los Angeles with an upgrade from the ES9000 481 to the ES9000 621 all with no downtime.
Saved $55,000 by implementing two Xerox 4890 printers that replaced four IBM impact and laser printers in June 98.
* Saved $47,000 by reducing Microfiche output and renegotiating vendor contract in 1997
* Saved $37,000 by reducing output and renegotiating forms and supply contracts in1996
* Saved $25,000 by having written and implemented Fire / Halon procedures due to a false alarm in September 94.
* Wrote and implemented training and operational procedures for Data Center Operations.

1991 - 1993 GENERAL ELECTRIC CAPITAL MORTGAGE SERVICES, INC., San Bernardino, CA

Computer Operations Supervisor 1991-1993

* Managed a staff of ten Operators, Production Control Clerks and Data Entry Operators.
* Information Services Disaster Recovery Coordinator.
* Negotiated contracts with hardware and software vendors and suppliers.
* Received/Approved from an operations perspective, installation of changes to the production systems.
* Systems security, file and data retention.

Accomplishments

* Participated in the company relocation having all systems available within 48 hours in 1991
* Rewrote and implemented Disaster Recovery Procedures guaranteeing system availability within 48 hours of a disaster.
* Reduced unscheduled downtime to less than 1%. 373 total minutes in 1993.

1982-1990 AVON PRODUCTS, INC., Pasadena, CA

Computer Operations Supervisor 1982-1990

* Managed all Computer Operators, Data Entry Operators and Distribution Clerks on three shifts.
* Maintained, upgraded and implemented numerous software packages, systems and equipment on a large scale IBM mainframe.
* Maintained, upgraded and implemented data and voice communications systems and equipment.
* Maintained all systems libraries, programs, utilities and access methods for the systems.
* Systems security, file and data retention.
* Applications to Inventory, Production, Accounts Payable, Accounts Receivable, Payroll, Sales, General Ledger and Shipping Order Processing.
* Acted as a liaison between Information Services and 12 user departments.


BRADLEY C. DUTTON (page 3)

Accomplishments

* Coordinated the regional data center consolidation to Rye New York per corporate direction with an upgrade from the 3083 to the 3090 all with no downtime.
* Planned for and implemented the 3083 mainframe to replace the 4381 with a total reconfiguration of the computer room all with no downtime.
* Reduced system downtime by over 60 percent in less than one year.
* Reduced system response time to less than one second.
* Designed and implemented menu driven applications for inquiry and maintenance for nine user departments.
* Wrote and implemented training procedures for computer operators.

1978 - 1982 CITY NATIONAL BANK, Los Angeles, CA
Lead Computer Operator 1981-1982
Distribution Clerk, Sorter Operator, Microfiche Operator, Computer Operator for one of the largest banking services centers on the west coast, servicing over 140 independent banks.*
Timely processing of all banking activities on a nightly basis, having all statements, reports, checks and balances ready for courier pick-up every business day.
Computer Operator Training, Problem determination and file recovery.
*
EDUCATION University of LaVerne -- Bachelor of Arts -- Business Administration -- (2010)
Victor Valley Community College, Victorville CA -- Associate of Arts Degree, Liberal Arts
Mount San Antonio College, Walnut, CA - Computer Science and Business
American Institute of Diversity Management, Morehouse College, Atlanta, GA
Philip Crosby - Quality Improvement through Defect Prevention
New Horizons PC Training Courses - Excel, Wordperfect, Word, and MS Project
Hewlett Packard Educational Services - UNIX


Certifications
See above


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