RESUME DETAILS

Education

1999 - 2001 University of Oregon Eugene, OR
Bachelor of Arts
- Graduated with an emphasis in Computer Information Technology
and English.

Work Experience

Sept. 2004 -- Current Lithia Motors Inc Medford, OR
Network Administrator
- Administered a 5000+ user Active Directory / Microsoft Exchange 2003 environment. Supported DNS, DHCP, Email, Antivirus, Antispam, WSUS, Web Content Filtering, WiFi, Software Deployment systems. Maintained a 100+ remote site network.

Feb. 2003 -- Sept. 2004 Rapid Refill Ink Eugene, OR
Production Manager
- Supervised production staff. Responsible for ordering product and supplies, creating and maintaining production and staff schedules. Trained staff. Maintained and supported small Windows 2000 network.

July 2002 -- Nov. 2002 Software Spectrum Eugene, OR
Technical Support
- Provided technical support for Symantec products, including; Norton Antivirus, Norton Internet Security, and Norton Personal Firewall. Provided technical support for Virus Removal Consultation.

Feb. 2002 - July 2002 Symantec Corporation Springfield, OR
Technical Support
- Worked in a variety of technical support queues, providing support for many different Symantec products. Provided both online and telephone technical support.

Certifications

- MCSA -- Microsoft Certified Systems Administrator
- MCDST -- Microsoft Certified Desktop Support Technician

Technical Skills

- OS: Microsoft Windows 9x, 2k, XP, Vista, Microsoft Server 2k / 2003
- Networking: Active Directory, Microsoft Exchange, DHCP, DNS, WINS, WSUS, Cisco VPN
- Software: McAfee Antivirus / EPO, Websense Enterprise, Scalable WinINSTALL, IronMail Antispam, VMWare

Certifications
MCSA
MCDST
MCP

CONTACT DETAILS

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