RESUME DETAILS

TECHNICAL EXPERTISE

• Networking: Windows Server, Active Directory, Microsoft Exchange, Cisco VPN, Citrix Winframe, Blackberry Enterprise Server
• Hardware Capabilities: Backup/Storage Devices, Desktops builds & repairs, wireless access points, Printer, Fax Maintenance and Support, BlackBerry/PDA/Smart phones
• Applications: Backup Exec , Microsoft SharePoint, Symantec Antivirus, Brightmail spam filter, MS Office Suite, Visio, TrackIT, Various Symantec Programs, MacAfee, Backup Exec, Sharepoint

PROFESSIONAL SUMMARY

Accomplished Network and Systems Administrator with proven experience in front-end and back-end operations, IT development, support, and procurement. Technology savvy self-starter, adept at moving in to new environments and extrapolate from existing expertise quickly. My pride is my ability to work well with upper management, explaining cumbersome technology needs while keeping the company proactive and streamlined for future needs. I obtained a Bachelor of Science in Management of Information Systems.

PROFESSIONAL EXPERIENCE

Kellogg Brown and Root March 2008 -- Present
Network Security Analyst (Contract)

• Provide operational company IT security and systems access administration at an enterprise level.
• Administration of all user and group objects in all active directory domains companywide including but not limited to responsibilities of adding and terminating users, assigning appropriate email addresses and group permissions using Active Directory..
• Monitoring of queues to resolve and troubleshoot various system access issues and security requests.
• Created and updated network shares, added permissions to users
• Responsible for exchange account moves, personal folder moves, and reactivations through Exchange System Manager
• Setup and troubleshooting Vpn, Ipass, Intranet, Citrix access and other various applications for users.
• Support to a user base consist of over 30,000 active accounts across multiple domains.

Music World Entertainment Oct 2007 -- March 2008
Network Administrator

• Ensured reliability of company servers, firewalls, switches, and workstations placing out of warranty equipment (or unlicensed equipment) back under contract
• Created IT procurement and equipment standards for easier end user support
• Established data storage, file back up using Backup Exec and disaster recovery solutions
• Created company SharePoint site to incorporate collaboration on projects and departments
• Set a cooperative tone for Center operations by drafting policy statements and collaborating with other Learning sites
• Ensured reliability and updated Blackberry Enterprise Server
• Implemented network shares by creating user folder and departmental folders for file storage and shared access in a Windows 2003 environment
• Restructured Active Directory 2003 containers for better network management
• Preformed Server maintenance and updates for Windows 2003 Environment
• Standardized workstation deployment by using Symantec Ghost
• Introduced companywide virus protection by installing Symantec Antivirus Server and Brightmail

American Productivity and Quality Center Feb 2006 - Oct 2007
Systems Administrator

• Maintained the availability of LAN and WIFI resources in a Microsoft 2003 Server Active Directory environment
• Develop and implemented policies and procedures related to Network Hardware, Software, Acquisition, User Support, Network Security, and Disaster Recovery.
• Created user accounts and policies within Active Directory
• Maintained and Supported a 25 user Citrix Metaframe Presentation Server.
• Reduced new user machine setup time by over 75% by introducing Symantec Ghost
• Maintained Backup Exec backup schedule and implemented disaster recovery plans
• Plan and coordinate staff moves or new staff setup, including PC's, phones, and equipment
• Experience with maintaining Symantec Antivirus, Exchange 2000/03, IIS, and SQL
• Working with a 200k budget, recommended, purchased and evaluated IT assets
• Maintained inventory of IT assets through Track IT and other accounting spreadsheets
• Manage and assisted Help Desk / End-user support department
• Produce system/network documentation and IT policies

First Bank of Conroe Feb 2001 - Feb 2006
Network Administrator
• Formed company Help Desk to increase the efficiency and effectiveness of company's employees
• Responsible for Hiring, Supervising, and Performance and Quality Monitoring of Help Desk
• Managed IT staff of ten employees ranging from Help Desk support to remote software developers
• Streamlined data processing time for better performance cutting cost by 8% in the first year
• Budgeted and maintained servers, workstations, laptops, printers and multimedia equipment
• Developed, tested, Information Technology's disaster recovery plan
• Investigated and implemented new technology to increase usefulness with the company architecture
Jr. Network Administrator/Night Processor
• Preformed End of Day processing and report processing on AS/400.
• Responsible for System error resolution and data correction through AS/400 and network administration tools.
• Preformed quarterly IBM AS/400 maintenance and software upgrades / PTF's.
• Administrated Novell user accounts, adding and deleting users, setting up shared areas, controlling data access, and managing print queues.
• Installed and maintained MacAfee Anti Virus Corporate software for company virus protection
• Preformed nightly backups of company file system and databases on AS/400, Novel, and Windows Server
• Installed and maintained a Sonic Firewall managing content filtering for security.
• Supported all hardware including fax machines, network printers, and copiers

EDUCATION
University of Phoenix
Bachelor of Science in Management Information Systems

Certifications
See above

CONTACT DETAILS

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