Resume of Project Manager/QA Management

Title
Project Manager/QA Management

Primary Skills
MBA, Project Management, Network Administration, Quality Assurance

Location
US-CA-Scotts Valley

Posted
Jan-02-07

Quality Assurance

Quality Assurance Management ~ Test Development ~ Global Network Administration

Accomplished, results-oriented Professional with over 20 years of proven success in leading, designing, and implementing sophisticated technical business solutions. Exceptional ability to balance technical and business needs, paired with superior people skills, resulting in effectively meeting requirements, deadlines, and expectations. Excellent leadership and communication skills; easily interacts with senior executive management, users, and staff with additional capabilities in:

• Product Analysis/ Review • Technical Support • Training and Mentoring
• Technical Leadership • Test Automation • Requirements Gathering
• Quality Assurance • Product Management • Web Development

EDUCATION

UNIVERSITY OF PHOENIX, Phoenix, Arizona
Master of Business Administration / Technology Management 2006
• Graduated with high honors- Magna Cum Laude

CALIFORNIA STATE UNIVERSITY STANISLAUS, Turlock, California
Bachelor of Arts in Business Administration / Management Information Systems 1984

PROFESSIONAL EXPERIENCE


GOOGLE, INC., Mountain View, California October 2006 - Present
Quality Assurance Engineer
Responsible for localization and feature testing of Google desktop applications on Vista, XP, Win2000.

SSCS, INC., Salinas, California July 2006 -- October 2006
Quality Assurance Engineer (temp)
Project test lead for windows based applications. Responsibilities include test development, test automation, bug review meetings, GUI testing.

CISCO SYSTEMS, INC., San Jose, California 1997-- 2002
Senior Development Test Engineer (2000 -- 2002)
Test Development Engineer (1999 -- 2000)
Project Lead / Test Developer (1998 -- 1999)
Quality Assurance / Software Engineer (1997 -- 1998)

• Served as Project Test Lead for over 20 Testers, improving product quality and reducing customer risk by initiating, developing and implementing specific testing criteria.
• Developed test bed configurations, mirroring customer environments, leading the test group in effective and accurate test strategies.
• Collaborated with Engineers and Marketing to develop strategic Test Plans, accounting for market requirements and engineering specifications.
• Increased efficiency and accuracy by developing a Web site containing all test documentation, engineering documents, tools, test results, team member information and Project Schedule.
• Oversaw all test processes, facilitated project meetings, and mentored Software and QA Engineers.
• Automated the testing of command line interface and Web-based GUI testing.
PROFESSIONAL EXPERIENCE (continued)

CISCO (continued)

• Designed testing strategies for streaming media products, RealNetworks, Windows Media Technologies (WMT), Cache Engine products, Service Level Management hardware / software, and Linux-based hardware.
• Developed testing approach for Enterprise Network Management platforms such as Solaris, HP/UX, NT, and AIX.

Primary Projects:

• Network Management SLA Project: Served as Project Test Development Lead, building test beds and creating test cases to verify proper functionality of hardware and software allowing customers to monitor Service Level Agreements (SLA) on supported Cisco routers. The product included a Java GUI interface with an XML reporting format. The GUI ran via browsers and connected to a server running Microsoft NT. The server used SQL to store data collected from various Cisco routers.

• Enterprise Network Test Development Project: Developed and oversaw all test development and testing of Enterprise Network Management platforms such as Solaris, HP/UX, NT, and AIX. Also developed testing for ATM switches and L2/L3 switches.

3COM, INC., Santa Clara, California 1996-- 1997
Software Quality Assurance Engineer

• Provided product / test development and testing for RMON Network Management System.
• Developed automated test platform for functional testing.

FREELANCE, San Jose, California 1994-- 1996
Consultant

• Performed Project Management oversight for clients such as Novell, Meridian Data, Cisco Systems, Larscom, MaxOptix, Netframe, Make Systems, and Borland.
• Provided network design and troubleshooting, network administration, QA test automation, test development, test bed installation and desktop support to clients.

WORLDTALK CORPORATION, Los Gatos, California 1994
Management Information Systems Manager

• Designed and implemented production e-mail systems including X.400 backbone.
• Supported network operating systems including Novell, Banyan, UNIX, LAN Manager, NT, OS/2, DOS, and Mac-OS, providing network management and user support.
• Provided support for hardware systems such as Sun, HP, Dec, Mac, PCs and Cisco routers.

MAXTOR CORPORATION, San Jose, California 1992-- 1994
Senior Application Engineer

• Implemented compatibility testing of disk drives on OEM platforms: UNIX, Novell, Banyan, SunOS, HP/UX and Windows NT.
• Certified disk drives on Novell Netware and Banyan Vines.

INFOWORLD MAGAZINE, Menlo Park, California 1991-1992
Senior Systems Analyst

• Performed testing on networking utilities, hardware, and products such as Novell, OS/2 and UNIX.
• Developed test plans and supervised all networking testing.
PROFESSIONAL EXPERIENCE (continued)

MAXTOR CORPORATION, San Jose, California 1990-- 1991
Network Analyst

• Supported network systems and hardware worldwide; also provided support to users.
• Designed and implemented a training program for end users of Banyan, Appleshare, UNIX, TOPS and Novell.

OBS COMPANIES, San Jose, California 1989-- 1990
Network Administrator

INMAC CORPORATION, San Jose, California 1988-- 1989
LAN Product Manager

SUN MICROSYSTEMS (TOPS DIVISION), Berkeley, California 1987-- 1988
Director of Beta Programs, Developer Services

COMPUTER SKILLS

Software: HP OpenView, NetView, CWSI, SNMPC, QA Partner, WinBatch, WinRunner, NControl. FrameMaker, Photoshop, Dreamweaver, Microsoft Office

Hardware: Sun, DEC, HP, IBM, PC platforms, Macintosh, disk drives, Cisco routers, Cisco switches, ATM switches, Wellfleet routers

Operating Systems: Cisco-IOS, Linux, Solaris, AIX, Novell, Banyan, LAN Manager, Windows NT, NFS (UNIX), DOS, Mac

Programming Languages: C, C++, COBOL, FORTRAN, RPG, Assembler, C-Scripting.

Networking Skills / Internet Protocols: TCP/IP, IBM LAN Server, 3COM 3+ Share, Ungermann-Bass MS-NET, AT&T Starlan, TOPS, Net-One, Windows for Work Groups, Novell peer-to-peer network

Certifications
MBA


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