Resume of Network Support Engineer




Title
Network Support Engineer

Primary Skills
Networking Security, implementation, design and project management.

Location
US-WA-seattle

Posted
Mar-18-07

RESUME DETAILS
Profile:
Highly energetic, self motivated starter with more than 3 years of work experience in the Information Technology industry with strengths in project management, good presentation, training delivery skills, positive marketing, customer service attitude, team development and leadership backed by excellent written and verbal communication skills. Honored with 'The Best Employee of the Month' by two previous companies. Proven success working with deadline driven, high pressure and decentralized environments. Possess strong analytical, critical thinking and risk management skills.

Education:
Albers School of Business and Economics, Seattle University, Seattle, WA
Master of Business Administration, GPA 3.7
• Expected Graduation : March 2008
• Relevant Coursework: Leadership and Team Building, Managerial Finance, Business Ethics and International Culture, Managerial Accounting, Corporate Finance, Managerial Economics and Legal and Regulatory Environment

Dwarkadas J. Sanghvi College of Engineering India, June 2002
• Bachelor of Engineering -- Electronics, GPA 4.0

St. Xavier's Technical Institute, India, May 1999
• Diploma in Electronics and Video Engineering, GPA 4.0

Work Experience:
Specialist- Data Networking Products:
Fakhro Electronics Bahrain September 2004- August 2006
One of the leading IT Solution Company based in Bahrain being ISO 1999-2001 certified, Juniper Elite Partners, 3COM Gold Partners and Cisco Premier Partners.

Roles & Responsibilities:
• Interacted with new and current customers, understood and proposed solutions in meeting their current networking requirements through proposals.
• Designed, implemented, planned, configured and commissioned new networks.
• New Project Management.
• Interacted with partners such as Cisco, Juniper and 3com for the procurement of networking products, receiving rebates and discounts depending on the size and value of the projects.
• Improved Customer Relations through regular feedback, assisted customers in budgeting for and planning their networks for the next year and provided maintenance and support 24 X 7.

Sample Project at Fakhro Electronics :
Company: Batelco -- Bahrain October/November 2005
• Client: Batelco
• Project: Replacing their core security boxes with Netscreen security Firewalls
• Environment: Netscreen firewall commissioning

Description:
Replaced the existing Cisco PIX Firewall with Netscreen Firewall boxes with the latest and new specifications as of date. Backed up current configuration, changed the code to Netscreen and added new features to the current configuration. Set up the migration plan for the current project.
In Company Training:
• Juniper Network Certified Internet Associate-Firewall and VPN (JNCIA-FWV) ----January 2005
• Cisco Pix Firewall Specialist Advanced(CSPFA)---- March 2005
• Cisco Secure IOS --May 2005
• Juniper Network Certified Internet Specialist-Firewall and VPN (JNCIS-FWV)----June 2005
• Cisco Security VPN Specialist(CSVPN)---Oct 2005
• Juniper SSL VPN- Nov 2005

Network Implementation/Operation Engineer:
Tata Teleservices Maharashtra LTD India June 2002- Feb 2004
T.T.M.L( Formerly know as Hughes Telecom)-- One of the world's largest Telecommunications Companies based in U.S. and having a Global presence in over 46 countries with over 1400 branches worldwide.

Roles & Responsibilities:
• Designed, implemented, planned, commissioned and integrated Transmission Mux's such as:
? ANYMEDIA and ONU (Optical N/W Unit) based on WDM Technology of Lucent
? UTSTARCOM access network AN2000
? WAVESTAR AM 1, XDM-1000/400
? Broadband (ADSL) and Narrowband subscribers in UTSTARCOM, ANYMEDIA and ONU
• Operated & maintained access networks (ANYMEDIA/UTSTARCOM).
• Fiber Optics & Copper Networks: Supervised and maintained the drawing, termination and splicing.
• New Projects Management.
• Maintained Vendor relationship contracts and ensured timely support to comply with Service Level agreements.
• Handled advanced user calls which go beyond the PC support team.
• Documented networks and systems for the Business.

Sample Project at Hughes :
Company: Bombay Stock Exchange -- Mumbai Nov 2002/ Mar 2003
• Client: BSE
• Project: N x 64 and 2 Mbps Leased Line connectivity
• Environment: ISM 2000 and UTSTAR equipment with fiber and end-copper connectivity

Description:
This project involved the connection of initially 384 LL's circuitry between BSE and its customers. An ISM 2000 equipment having capacity of STM4 was installed at BSE along with a UTSTAR Mux to provide 2Mbps or N X 64 DLL's circuitry, which entered directly into the router of BSE.

Technical Skills:
Network: LAN, WAN, WLAN, Eci XDM 1000/400 and Tejas MC1/MC4 and FIBRE connectivity
Protocols: TCP/IP, Routing and Switching protocols, Wireless Networking, Quality of Service
Hardware:
• Cisco PIX Firewall--501, 506E, 515E, 525, 535 ASA 5510,5520 and 5540
• Juniper Netscreen Firewalls--NS5GT, NS25, NS50, NS200, NS500
• Cisco Routers -- 3600, 2600, 2500, 800 series routers
• Cisco Switches-- Catalyst 6500, 4500, 3750, 3550, 2900XL, 1900
• Cisco Aironet-- 350, 1100, 1200, 1300,1400
• Cisco- VPN 3002, 3030
• Juniper- SSL VPN 1000, 2000

Certifications
CCNA, CCNP, CSPFA, JNCIA-FWV, JNCIS-FWV

CONTACT DETAILS

You must be logged in and have a current resume access subscription. Login or Register »


View all resumes in US-WA-seattle »
View all resumes in US-WA »

View other Network Support Engineer resumes, System / Network Administrator resumes