Resume of Director, Enterprise Architecture

Title
Director, Enterprise Architecture

Primary Skills
17 years of demonstrated leadership and management capabilities with exp. in developing, staffing, retaining employees.

Location
US-CA-Orinda

Posted
Jan-09-08

SELECTED ACHIEVEMENTS
* Built CIT to lead three companies to financial transparency; delivered documentation to ensure success of business models.
* Reduced infrastructure cost by co-establishing and implementing reference architectures to provide tiered levels of service to meet Service Level Agreements and Business Requirements.
* Consumer web site experience over Enterprise. Managed web properties like Bart.gov, BEA.com, EQE.com, ABS.com, GlobalDCO.com, McKesson.com, Solectron.com, UDLP.com, Accenture.com, and eClouds.com.
* Successfully gathered requirements, architected, engineered, and implemented large, complex, multi-year systems projects for clients spanning multiple industries.
* Have led global teams to successfully consolidate World Wide Data Centers, CIT Operations, CIT Delivery, CIT Support, and CIT Strategy and Planning.
* Developed and implemented 24 x 7 x 365 Information Technology models.
* Developed and implemented complex application development and integration in a UNIX/Windows/Solaris/Oracle/AIX/SQL environment.
* 17 years of demonstrated leadership and management capabilities with experience in developing, staffing and retaining employees.
* Solid foundation in Information Technology in an application development environment in Government, Manufacturing and Services, Software Development, Biotechnology and Pharmaceutical business.
* Deployed Sun Identity management with Microsoft Active Directory across 3 data centers world wide for over 66,0000 users.
* Strong communication, project management, interpersonal, and organizational skills.
* Selected software solutions supporting business functions such as Supply Chain Management, Supplier Relationship Management, Customer Relationship Management (CRM), Sales Force Automation, and Business Intelligence solutions.
* Successfully implemented Rational Unified process and Rational 4+1 architectural methodology.
* Developed and led a global/offshore development team in support of J2EE, .Net, Java, C++, object oriented, distributed and mainframe technologies architecture frameworks.
* Successfully delivered UML, OMG, JCP, MDA, SOA, Business Modeling, Object Oriented principles and RDBMS and mainframe data architectures within client engagements.
* Delivered Business Continuity Management and Governance
* Deep, multi-industry Risk Assessment and Business Impact Analysis experience
* Multi-industry business continuity strategy development experience
* Crisis management and business continuity plan documentation experience
* Plan test (exercise) experience (facilitation, simulation, and review)
* Training and awareness program development knowledge
* Design and development of alternate workplaces, emergency operations centers and hot-sites
* Crisis communications and media handling process development experience
* Delivered BCM software solution knowledge (pros/cons) and customization of internal templates and screens

AREAS OF EXPERTISE
* Best Practices / Six Sigma / SOX / SOA
* Business Communications
* Business Continuity
* Business Development
* Change Management
* Data Center Operations / Mgmt.
* Disaster Recovery Solutions
* Enterprise Architecture and Engineering
* Enterprise Identity Management
* Enterprise Security and Compliance
* Financial / Budget Coordination
* Infrastructure Architecture
* Infrastructure Planning
* Server, Desktop, Storage, Devices/Mobility Enterprise Standard Planning
* Multi-Million Dollar Budget Management
* Problem Resolution
* Process Streamlining
* Program Management
* Recruiting
* Territory Sales and Marketing
* Service Oriented model
* Staff Hiring / Training
* System Consolidation / Migration
* Utility model
* Virtualization
* Farsi-speaking and writing
PROFESSIONAL EXPERIENCE

GENENTECH, INC. - (Sai People Solutions, Inc) San Francisco, CA 2006 - Present
Business Resilience Architect - Business Continuity Disaster Recovery/Security/Risk Management

Consulted in the Commercial Information Operations by providing operations support for Business Intelligence reporting and information gathering. Other deliverables included Architecture and Engineering for Commercial Vignette Portal, hosted on WebLogic and Apache with appropriate Disaster Recovery Strategy, Design, and documentation.

This effort helped in strategic design, engineering, architecture, business analysis of the Commercial organization while I lead a group of Enterprise and Commercial Architects in bridging 14 Tracks project portfolio. Efforts included initial business process and application blue printing with Planning, Deployment and Implementation of a CRM application strategy.

Consulted in the Commercial Information Operations by providing operations support for Business Intelligence reporting and information gathering. Gathered and documented current and future Commercial Portal Application and Infrastructure components Architecture in addition to future Commercial Facing Application End to End Architecture in support of the business needs.

Other strategies included:

* A Sate Marketing Law Tracking with Business Objects Integration.
* Infrastructure Solution Integration Matrix
* Business Functions strategies through 2008
* Key Opinion Leaders and Event Management end to end solution architecture
* Commercial Portal Functions
* A day (week) in a life of a Sales Person story boards
* Sales Force Automation and Case Management Implementation Models
* End state Commercial Facing Application Landscape
* Planning and delivering of Managed Care Commercial Operations Brand project strategy
* Assisted with creating the Enterprise Extranet Architecture
* Strategically built process to analyze the business impacts to the business
* Launched a CIT initiative in support of the business units for the board of directors to gain support and funding for business continuity.
* Successfully led design and implementation of disaster recovery solutions for UNIX and Windows applications across SAN and NAS for systems with high RTO / RPO requirements for the production manufacturing group
* Succeeded in provided best practices for storage architectures and implementation / management of: EMC Storage Solutions, Hitachi Storage Solutions, SUN Storage Solutions, Network Appliance Solutions, and McData (Brocade) SAN Solutions
* Successfully nurtured client relationships by creating, communicating, and implementing strategic objectives to align with business and technology plans, and supported plans by establishing required processes and building necessary teams
* Trained and successfully developed an awareness program for Business Continuity
* Successfully led development and implementation of Business Continuity audits
* Successfully led design and development of alternate workplaces, emergency operations centers and hot-sites for Business Continuity
* Implemented Business Continuity crisis communications and media handling process
* Implemented Business Continuity software solution and customization of internal templates
* Designed, Engineered, and Implemented Business Continuity solutions on the following platforms (mainframe, AS/400, RS6000, Windows/Unix, Solaris, Novell server), to include internal redundancies via Global Network lead balancers, and clustering/mirroring technologies
* Business Continuity application recovery engineer across the board not limited to ERP (Enterprise Resource Planning) and CRM (customer relationship management) applications in addition to Database recovery of SQL, DB2, and Oracle technologies
* Successfully led design and implementation of Voice communications recovery options.
* Led and implemented Data backup and recovery strategy options.
* Successfully led implementation of Data center hot-site solutions.
* Designed and deployed direct Internet circuits
* Designed and deployed new WAN level Global Traffic Managers
* Deployed new VPN system in Primary and DR and critical event scalability.
* Deployed WAN traffic optimizers
* Completed structured Functional Infrastructure Test including unit and end-end tests of required components
* Completed Functional Application Tests across Web 2.0, Apples OS X, Safari and similar technologies.
* Strong Business Analysis and Problem Solving skills
* Document Business Process Flows, Identify Business Rules & Scenarios, Assumptions and Risks
* Understanding of the IT industry (specifically Partner relationships - channel and strategic)
* PRM (Partner Management systems/portals, Small Medium Business Segments, Lead & Opportunity Registration/Management)
* Experience in working on world-wide projects across multiple time zones
* Deployed worldwide Business Processes
* Creative thinking *Ability to think ahead *Action Oriented *Customer Focused

SOLECTRON - Milpitas, CA
Senior Manager - Enterprise Architecture and Planning 2004 to 2006

In this leadership role, I developed and managed a team of Enterprise Architecture, Enterprise Systems Engineering, Corporate IT Planners, Enterprise Storage, Enterprise Security, Enterprise Servers, Enterprise Desktop and Devises, Enterprise Risk Management, Enterprise Directory and Enterprise Portfolio Management in support of 3 global Data Centers with 66,000 user base.

While reporting to the VP of Global IT, CIO, and the Sr. Director of Architecture and Risk Management, responsibilities included ensuring that the appropriate technology platforms are designed, developed, delivered, and maintained to enable solutions that, in turn , enabled the key business needs and goals of the organization.

Other responsibilities included leading a team of IT professionals to deliver projects on time, within budget and meeting Solectron's strategic business and technical requirements. In this position, I consulted with IT and business leaders on an on-going basis to maintain the strategic link to the business. With strong proven technical background, I was able to assess and influence technical and business feasibility, and ensure that the portfolio is aligned with Solectron's business needs and the enterprise technology strategy, in turn, maintaining the budget and financial aspects of the enterprise architecture portfolio.

Other achievements:

* Rolled out Sun Identity Manager and Role Management and single sign - on for enterprise applications in support of 66,000 users
* Managed a team off Enterprise Architecture, Enterprise Systems Engineering, Corporate IT Planners, Enterprise Storage, Enterprise Security, Enterprise Servers, Enterprise Desktop and Devises, Enterprise Risk Management, Enterprise Directory and Enterprise Portfolio Management in maintaining the Manufacturing technology infrastructure including the new Portal, Role Management, Single Sign-On and Application Integration
* Enabled manufacturing applications and leverage enterprise-wide platforms
* Delivered Portal Framework with an enterprise content management solution
* Provided strategic support in the portfolio and project in Governance process
* Reduced infrastructure cost by co-establishing and implementing reference architectures to provide tiered levels of service to meet Service Level Agreements. Led a global team to successfully consolidate 66 World Wide Data Centers to 3 World Wide Data Centers
* Improved operations performance by installing industry best practices to optimize efficiency / effectiveness of all resources
* Collaborated with executives company-wide to define controls for handling electronic information.
* Managed development of large internet-scale high-volume web sites and infrastructures, involving distributed, massively parallel, multi-tier systems with Business Continuity Strategies' and implementations.


McKesson - San Francisco, CA 2001-2004
Principle System Architect

Provided technical leadership and support for the enterprise application portfolio, including developing requirements, evaluation, design and implementation of new technology that support business requirements.

Hands on in designing and deploying business solutions using Service Orientated Architecture (SOA) concepts, and Business Process management (BPM) across large complex software solutions in medium to large scope projects. Participated in defining the technical direction for the organization while working closely with other Corporate IT professionals in Architecture, Operations, Application Development and Change management.
Performed developing a Network Architecture Strategies, Engineering the Infrastructure security policies and procedures for the Data Centers. This effort included physical site management functions, creating physical site management standards, managing facility solutions for projects, performing facility capacity planning, procure facilities equipment and services including obtaining quotes, prepared investment opportunity documents, and created service contract RFPs, vendor relationships, designing and maintaining LAN, WAN, Internet, VPN, and Remote Access Services.

Other Skills and Knowledge:

* Competent at the highest technical level in software and hardware solutions
* Understand technical concepts within specific areas of expertise and their relationship to other Information systems
* Ability to evaluate complex systems, manage projects, and to communicate within and across organizational boundaries.

Global Data Center Operation Inc. - San Francisco CA. 1997-2001
Director, Global Technology Solutions

As the Director of Global Technology Solutions, I provided leadership and strategic management strategies to work with a variety of staffs in a diverse environment. This included management of strategic plans and tactical activities to ensure client satisfaction, service delivery, contract compliance, resource management and business development. Responsibilities included directing and implementing our client's information technology strategy by performing the following duties:

* Business Development:
o Identify opportunities and participate in development of solutions that result in contract upgrades and renewals, including solutions that address organizations needs in both business and technology areas.
o Recognize, create, and track value-added and ROI activities.
o Successfully grew business by over 180% within an impressive 3-year time frame through effective application of dynamic B2B, corporate and end user sales talents.
o Strategically restructured sales and marketing operations to optimize performance.
o Launched an Internet E-catalog marketing product instrumental in generating new revenue channels.
o Generated millions in new revenue resources through proactive recruitment and negotiation of vendor contracts for both national account and Internet catalog programs.
o Significantly enhanced operational performance by reengineering company MIS department organizational structure, personnel and equipment, saving in annual production costs.





* Management:
o Managed and directed staff who supports administrative and/or end users, networking, user services, telecommunications and other administrative technology functions.
o Identified business needs, resolves problems and directs building of teams to work across all levels of the organization.
o Established and directed the strategic and tactical goals, policies, and procedures related to business requirements.
o Complete and managed site budgets and business plans; reviews monthly revenue and expense reports.
o Prepare and submitted required corporate reports in a timely manner.
o Implemented company policy, methodologies, procedures and best practices at site location.
o Responsible for staffing, development, and mentoring.
o Communication regularly and effectively with our management on significant site issues, risks, opportunities, and general progress towards contractual and business goals.
o Ensured that Corporate IT is efficiently sourcing and managing the internal and external resources needed across all of its projects and services and to make available the insights into resource demand to assist with CIT strategy decisions and planning.
o Responsibilities included creating, managing and executing processes to efficiently enable a centralized view into current and forecasted resource demands across Corporate IT's portfolio of projects and services.
o Performed analysis of current and forecasted demand that results in recommendation to improve Corporate IT's use of and acquisition of resources including: Identifying ways for better sharing of resources across projects and services to ensure resources are fully utilized, Identified optimum resourcing strategies for external resources including outsourcing and off shoring approaches. Developed workforce plans for internal resources to allow for management of open headcount with a 12 month planning horizon driving discrete hiring, development and promotion decisions.
* Other responsibilities include:
o Leadership Team: As member of the Corporate IT leadership team, I contribute to the overall team management of the organization by sharing information transparently with the team, providing advice to team members on organizational, actively promoting and demonstrating the leadership values expected by GlobalDCO.

LISTED BELOW ARE SAMPLE PROJECT ENGAGEMENTS: *

*BEA - San Francisco, CA
Integration Products QA Engineer Consultant

Developed automated testing, with Mercury WinRunner and/or LoadRunner. Experience with API level testing. Understanding of automation framework design concept. Experience with both BlackBox and WhiteBox testing. Experience in testing complex web based applications and websites. Experience with .NET Development and Scripting tools. Setup QA labs for current industry collaboration servers, content servers, mail servers, and application servers. Administration of Plumtree portal coexisting with iPlant, GroupWise, Lotus Domino, and Exchange on all platforms creating industry environments for testing proposes and Integration Testing. Able to create Phase Test Plans. Setup and prepared testing schedules and assigning Test Executors.

Coordinated meetings for the Exchange infrastructure team. Designed infrastructure to meet the requirements and demands of the Exchange network. Deployed and QA'd test environments to replicate new Exchange infrastructure. Wrote up policy and procedures for the implementation of the Exchange Migration. Coordinated national and international engineers on deployment status of procedures. Built servers, performed hardware analysis, created cluster environment, implemented Active Directory, created multiple and sub-domains. Create and implemented VPN accessibility to Exchange and the network infrastructure.


*G.E. Capital Container Finance - Oakland, CA
Senior System Architect Consultant

Lead Sr. System Architect to setup Project Plans to develop Windows servers to code and test required document types, views, agents, forms, to meet GE requirements. Packaged software and systems' components for automated installation into a Windows 2000 workstation. The software included both in-house developed code and off-the-shelf commercial applications and will be packaged using tools like Wise, Application Packager and SMS. Designed IIS infrastructure and Web Services with iPlanet Messaging Server.

Lead Engineer/Project Engineer on Exchange 5.5. to Exchange 2000 migration. Including setup and implementation of SQL Cluster Servers. And created, scripts to automate command line and logon scripts on servers. Acted as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems.

Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Recommended and initiated systems testing. Acted as an internal consultant within technology and business groups Provided definition/improvement to re-engineer technical processes for greater efficiencies. Provides direction and guidance to less experienced staff.

* Ensure that detailed documentation is prepared and maintained for disaster recovery plans.
* Team Lead for the Implementation of VPN solutions for National and International clients.
* Provided the vision and long-range technical strategy for the client as well as deliver architect solutions to complex engineering environments.
* Developed LAN/WAN/VPN system architect plans to ensure the Network configuration is properly identified and reported for future expansion plans.
* Setup Backup process using VERITAS Backup Exec.
* Assisted in Oracle Financial Migration from Oracle 9x to 11x.
* Performed and implemented special projects to improve enterprise messaging effectiveness for multi national clients.
* Analyzed and recommend cost-effective alternatives for fulfilling user requirements regarding facilities and equipment.
* Produce written reports, analyzed project life-cycle involvement, policies and procedures.
* Interacted with client's senior management team on major design decisions and help resolve complex issues/problems. Cultivate and maintain high-level client relationships.
* GE six sigma process experience.

*United Defense LP - Santa Clara, CA
Senior System Architect Consultant

* Lead the migration from Lotus Notes.R4 to Domino R5.
* Developed and designed the Lotus Notes network Architecture.
* Developed and design Lotus Notes Application.
* Developed and designed training for the users with Knowledgebase forums.
* All database design and development included enhancing functionality were constructed for the web.
* Assisted in the maintenance and running of a Local Area Network comprised of Windows NT 4.0 server, Windows NT workstations/95, and Novell server.
* Responsible for backup, maintenance, performance monitoring of Domino, NT, and Novell servers.

*Praxis Product Design - Emeryville, CA
Senior System Architect Consultant

* Setup and designed Wired and Wireless networking for 300 users. Setup and design data security with login scripts for each organization within the firm.
* Administration of Windows NT 4.0 server with migration to Windows 2000, Active directory, DNS, WINS, DHCP.
* Administration of Exchange 5.5 server including migration to Exchange 2000.
* Designed and implemented Firewall and VPN solutions.
* Installed, troubleshoot and maintained LAN environment, performing operational recovery procedures, and using cable tester, network management software, performance monitor and network monitor software.
* Setup and implemented Network Appliance servers for the data center.
* Vendor negotiation and consulted client on new technology and security.
* Created Policies and Procedures for new the VPN, Microsoft Windows Network, applications and network securities on line.


*Bay Area Rapid Transit - Oakland, CA
Senior System Architect Consultant

* Proposed and implement migration from Lotus Notes 4.x mail and application to 5.x
* Proposed and implement server consolidation, and application migration for 1500 users.
* Setup and designed Windows NT infrastructure and enhanced network security using VPN.
* Trained on site Network staff on new deployments and technologies.
* Created Policies and Procedures for new the VPN, Microsoft Windows Network, applications and network securities on line.


*EQE International - Oakland, CA
Senior System Architect Consultant

* Designed and implemented the WAN Architect for 30 national and international offices.
* Designed VPN solutions for all 30 offices, using Cisco Routers, Checkpoint Firewall, IBM Global Services, and 3Com technologies.
* Designed and implemented mail migration from Pegasus to Lotus Notes for 10,000 users.
* Designed the Lotus Notes Infrastructure running on 30 Windows NT 4.0/Domino Web and Database servers.
* Created separate domains and organizational unites for all subsidiary companies
* Training all 10,000 employees on site with costume made documentations for each office.
* Setup policies and procedures with a knowledge base for all users.
* Monitor all servers remotely
* Project leader for all Engineers on project. Conduct weekly, monthly meetings with each Engineer, and reported directly to the CTO.
* Supported in handling all second and third level Enterprise issues, at the server and client level.
* Evaluating environment to determine the best technology solutions for maximum efficiency and cost savings.
* Created Policies and Procedures for new the VPN, Microsoft Windows Network, applications and network securities on line.

*United State General Services Administration - San Francisco, CA
Senior System Architect Consultant

As the System Architect Lead, migrated from cc:Mail to Lotus Notes.R4 for 3,000 users. Developed and designed the Lotus Notes network Architect for 30 offices. Developed and design Lotus Notes Application. Developed and designed training for the users with Knowledgebase forums. All database design and development included enhancing functionality were constructed for the web. Assisted in the maintenance and running of a Local Area Network comprised of Windows NT 4.0 server, Windows NT workstations/95, Novell, and Oracle servers. Implemented an Oracle migration. Responsible for backup, maintenance, performance monitoring of Data Center services.

Accenture - San Francisco, CA 1994-1997
Strategy Consultant - Information Technology and Strategy

Initial responsibilities included consulting with technical staffs of over 25 client in pharmaceutical and biotechnology leaders throughout the world advising them how to build infrastructure to house large solutions. I advanced through increased responsibility to the role of managing all aspects of IT which included managing exponential growth and eventually a $40 Million budget. I managed staffs in Palo Alto , San Francisco, Chicago, Los Angeles and the UK . Direct responsibilities include 24 x 7 Data Center facilities and operations, Unix and NT infrastructure, information security, IT project management, enterprise applications and software licensing, vendor negotiations and management, desktop support, networking and telecommunications. Also, acted as technical lead and role model for the professional development and mentoring of other IT staff. Designed, installed, and created support strategies for the Network Operations Center (NOC). Installed, configured and supported numerous enterprise applications. Defined and was held accountable for corporate SLA's. Dealt with all major Windows/Unix issues that arose. Communicated progress to senior management and ran change control meetings.

Rent-A-Computer - San Francisco, CA 1991-1994
I.S. Lead Engineer

* Delivered and installed Server, Workstations, Laptop, routers, printer equipment at client site.
* Performed testing, upgrading, and installing software and hardware
* Supported Research and Development teams in quality assurance, incompatibility resolution, and consumer surveys.
* Implemented and maintained policies and procedures related to customer service, product support and sales.
* Chartered with managing the success of 2-3 concurrent Engineering projects.
* Project staffing decisions, budgeting decisions, prioritization, timeline management, documentation, and establishing Engineering processes for efficient execution.
* Product Development, Operations, Marketing, and Business Development groups as needed to finalize project scope and ensure product quality and company-wide communication.






EDUCATION PROFESSIONAL DEVELOPMENT

* Bachelor Science in Information Systems Management, University of San Francisco
* MBA General Business Administration, Ellis College of New York Institute of Technology (In Progress)
* ITIL, COBIT, and SOX | COSO / Sarbanes-Oxley methodologies
* GE Capital's Six Sigma Methodology
* Accenture's Method One Methodology
* Certified Information Systems Security Professional (CISSP) (In Progress)
* Project Management Professional Certification (PMP) (In Progress)
* Microsoft Systems Engineer Certification (MCSE) (In Progress)
* Business Writing - The Fundamentals
* Grammar Skills - Writing Effectively
* Netiquette Online Course
* Harvard Online: Decision Making
* Harvard Online: Developing as a Leader Suite
* Harvard Online: Essential Leader - Coaching for Results
* Harvard Online: Essential Leader - Leading Teams with Emotional Intelligence
* Harvard Online: Essential Leader - Managing Difficult Conversations
* Harvard Online: Essential Leader - Negotiating For Results
* Harvard Online: Essential Leader - What Is a Leader?
* Management Fundamentals - Manage Your Leadership Presence

Certifications
See above


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