Resume of Program Manager

Title
Program Manager

Primary Skills
Software Program maangement

Location
India-Chennai (will consider relocating)

Posted
Jan-06-07


SUMMARY

· Highly qualified and entrepreneurial executive, 7 years of diverse experience in IT projects for various banks with an excellent track record in the areas of end-to-end project & portfolio management, Banking Operations Management, banking securities projects and Mobile technology (tracking and Banking).
· Handled team for 7-onsite delivery channel implementations (ATM & Credit/debit card-Banking Switch implementation) and 5 Finacle Upgrade (Migration) projects around the world.
· Proven people management and client consulting skill.
· Exposure to RFP preparation.
· Extensive knowledge of Narada Switch and hands on experience with Base 24, Magix and OpeN/2 switches.
· Extensive knowledge of Connect 24 -- Finacle core banking interface and T24 -- Globus core banking interface.
· Exposure to CMMI quality standard. Key member of Finacle unit in implementing CMMI. Main responsibilities taken as part of this profile are Hand-holding projects, accounts & the unit in maintaining & improving delivery processes, Maintaining & improving methodologies and procedures towards arriving at new & viable ways of delivering projects & meeting end client needs, Managing the quality & productivity needs of the projects objectively with focus on on-time quality deliverables to the client
· Oversees the development, tracking of integrated project plans and oversees project estimations (includes resource allocation and Project budgeting).
· Establishes and maintains processes to manage scope throughout the project lifecycle and sets project quality and performance standards through out the life cycle of the project.
· Proven skills in analyzing and motivating fellow members to achieve their objectives.
· Exposure to ITIL/BS 15000 standards (Frame work for service management).
· Delivered trainings to clients.
· Proven leadership quality and client handling.


PROFESSIONAL EXPERIENCE

Program Manager with iNautix, Chennai June 2006 -- Till date
Project Manager With Infosys Technologies, Bangalore Jan 2005 -- June 2006
Management Associate with YCS Pvt Ltd Nov- 2003 -- Jan-2005
Project Manager with Munikcat InfoTech Pvt. Ltd Nov-2000 -- Oct-2003
Project Manager with YCS Pvt Ltd Jan-2000 -- Oct-2000

QUALIFICATION

B.E. (Electronics and Communication) 1994 - 1998
PGDBA in LIBA (Systems/Marketing) 1998 -- 2000


PROJECTS

1. Net Exchange Pro product related projects as Program Manager for iNautix
Duration- (June 2005-Till date)

· Responsibilities: NetxPro portfolio management, Project Request Evaluation and Baseline the PR, Functional Specs preparation and baseline the FSD after peer review, Overseas HLD presentation and finalization, tracking of integrated project plans and oversees project estimations, oversees the project development activities, meeting delivery deadlines, establishes and maintains processes to manage scope throughout the project lifecycle and sets project quality and performance standards through out the life cycle of the project, business relationship management and end to end program management.
· About Net Exchange Pro: Net Exchange Pro enables investment professionals to access multiple client accounts; enter orders for stocks, options, and mutual funds; get streaming quotes that continuously update; obtain news reports; and review investment research. Net exchange Pro available in both Internet- and Windows®-based delivery systems.

2. Finacle Upgrade (Migration) project as Project Manager for, SMB, Srilanka, Union bank of India (UBI), SIB and UTI, India for Infosys
Duration- (July 2005-Till date)

· Responsibilities: Current System Study, tracking of integrated project plans and oversees project estimations (includes resource allocation and Project budgeting), oversees the development related to customization (Offshore and onsite), meeting delivery deadlines on customization work, establishes and maintains processes to manage scope throughout the project lifecycle and sets project quality and performance standards through out the life cycle of the project, Oversees mock migration from existing version to higher version , Delta training to customers on new product features, Support for SIT and UAT and customer relationship consulting.
· Description about the project: In its road map Infosys provides version upgrades to its flagship product Finacle to meet the technology upgrades and to meet new business requirements of its customers. Infosys also provides enhancements as required by the customers as part of the new version release. Fixes for the issues if any, also provided in the new version. This project helps the bank to move to Finacle 7.0.9 version with Oracle 9i. As part of the project, customization done in the previous versions is re-configured in the higher version and new modules as per the banks requirement introduced.


3. Finacle Upgrade (Migration) and ONS implementation for, PNB, India for Infosys
Duration- (Jul 2005-Till date)

· Responsibilities: Current System Study, tracking of integrated project plans and oversees project estimations (includes resource allocation and Project budgeting), oversees the development related to customization (Offshore and onsite), meeting delivery deadlines on customization work, establishes and maintains processes to manage scope throughout the project lifecycle and sets project quality and performance standards through out the life cycle of the project, Oversees mock migration from existing version to higher version , Delta training to customers on new product features, Support for SIT and UAT and customer relationship consulting.
· Description about the project: This project helps the bank to move to Finacle 7.0.8 version with Oracle 9i. As part of the project, customization done in the previous versions is reconfigured in the higher version and new modules as per the banks requirement introduced. Customization required to implement ONS has been done as per the customer requirement and deployment of the same has been done in a phased manner.


4. Implementation of Connect 24 interface as Implementation Consultant in, SEAB, Mauritius for Infosys
Duration - (May 2005-june 2005)

· Responsibilities: End-to-end Project Management, Providing inputs onsite engineers in the customization of product based on the customer's requirement, meeting delivery deadlines on customization work, customer relationship consulting.
· Description about the project: The project is aimed at providing SEAB to implement ATM, credit card and POS services for the first time for its customers. In MPCB Connect 24 module interacts with Open/2 switch through TCP/IP and ISO 8583 message format.



5. Implementation of Connect 24 interface Implementation Consultant in, MPCB, Mauritius for Infosys
Duration - (Mar 2005-Apr 2005)

· Responsibilities: End-to-end Project Management, Providing inputs onsite engineers in the customization of product based on the customer's requirement, meeting delivery deadlines on customization work, customer relationship consulting.
· Description about the project: The project is aimed at providing MPCB to implement ATM and POS services for the first time for its customers. In MPCB Connect 24 module interacts with Magix switch through TCP/IP and ISO 8583 message format.

6. Implementation of Credit/Debit card Financial Transaction Switch NaradaTM in, NIBL, Nepal
Duration- (February 2004-Dec 2004)

· Responsibilities: End-to-end Project Management, including RFP preparation, customization of product based on the customer's requirement, meeting delivery deadlines on development, testing, implementation phases of the system and customer relationship consulting.

· Description about the project: Narada credit card host system aimed at giving entire credit card system to the customer. Credit card system covers modules such as customer fulfillment (customer data capture, customer scoring and customer screening and verification), Card issuance, merchant management, Agent management and authorization, merchant settlement and payment. Interchange settlement, customers billing and statement, collection management, Franchise and insurance management and MIS and query report generation. The communication is through TCP/IP and ISO 8583 message format. Narada M-banking solution used to send alerts to the credit card customers. All the transactions reports, currency management and reconciliation reports are generated by YCS. Control and monitoring system provides full details about the POS and ATM's, which are connected to NaradaTM.

7. Implementation of Credit/Debit card Financial Transaction Switch NaradaTM in, Colonial National Bank, Fiji
Duration- (June 2004-Dec 2004)

· Responsibilities: End-to-end Project Management, including RFP preparation, customization of product based on the customer's requirement, meeting delivery deadlines on development, testing, implementation phases of the system and customer relationship consulting.

· Description about the project: Narada credit card host system aimed at giving entire credit card system to the customer. Credit card system covers modules such as customer fulfillment (customer data capture, customer scoring and customer screening and verification), Card issuance, merchant management, Agent management and authorization, merchant settlement and payment. Interchange settlement, customers billing and statement, collection management, Franchise and insurance management and MIS and query report generation. The communication is through TCP/IP and ISO 8583 message format. Cards creation, embossing file generation and card activation is done through card management system and all the transactions reports, currency management and reconciliation reports are generated by YCS. Control and monitoring system provides full details about the POS and ATM's, which are connected to NaradaTM.

8. Implementation of Credit/Debit card Financial Transaction Switch NaradaTM in, Kumari bank, Nepal
Duration- (June 2004-Dec 2004)

· Responsibilities: End-to-end Project Management, including RFP preparation, customization of product based on the customer's requirement, meeting delivery deadlines on development, testing, implementation phases of the system and customer relationship consulting.

· Description about the project: The project is aimed at providing Kumari Bank to implement ATM, debit and Credit card services for the first time for its customers. In KBL NaradaTM interacts with KBL's host system Globus (Temenos Product) through Globus host interface and also interacts with alliance bank's switch for VISA connectivity through Narada host interface. The communication is through TCP/IP and ISO 8583 message format. Cards creation, embossing file generation and card activation is done through card management system and all the transactions reports, currency management and reconciliation reports are generated by YCS. Control and monitoring system provides full details about the ATM's, which are connected to NaradaTM. Narada credit card host system aimed at giving entire credit card system to the customer. Credit card system covers modules such as customer fulfillment (customer data capture, customer scoring and customer screening and verification), Card issuance, merchant management, Agent management and authorization, merchant settlement and payment. Interchange settlement, customers billing and statement, collection management, Franchise and insurance management and MIS and query report generation.


9. Implementation of ATM and Debit card Financial Transaction Switch NaradaTM in, Tamilnad Mercantile Bank
Duration - (Mar 2004-Dec 2004)

· Responsibilities: End-to-end Project Management, including RFP preparation, customization of product based on the customer's requirement, meeting delivery deadlines on development, testing, implementation phases of the system and customer relationship consulting.


· Description about the project: The project is aimed at providing Tamilnad Mercantile Bank to implement ATM/Debit card services for the first time for its customers. In TMB NaradaTM interacts with TMB's host system Finacle (Infosys Product) through Bancs connect interface. The communication is through TCP/IP and ISO 8583 message format is used. Cards creation, embossing file generation and card activation is done through card management system and all the transactions reports are generated by YCS. Control and monitoring system provides full details about the ATM's, which are connected to NaradaTM



10. Implementation of ATM/Debit card Financial Transaction Switch NaradaTM in, Lakshmi Vilas Bank
Duration - (Nov 2003-Sep 2004)

· Responsibilities: End-to-end Project Management, including RFP preparation, customization of product based on the customer's requirement, meeting delivery deadlines on development, testing, implementation phases of the system and customer relationship consulting.
· Description about the project: The project is aimed at providing Lakshmi Vilas Bank to implement ATM ad Debit card services for the first time for its customers. In LVB NaradaTM interacts with Lakshmi Vilas Bank's host system Newton (ICICI InfoTech Product) through Newton's host interface. The communication is through TCP/IP and ISO 8583 message format is used. Cards creation, embossing file generation and card activation is done through card management system and all the transactions reports are generated by YCS. Control and monitoring system provides full details about the ATM's, which are connected to NaradaTM



11. Implementation of ATM and Debit card Financial Transaction Switch NaradaTM in, Indian Overseas Bank
Duration - (Nov 2003-Dec 2004)

· Responsibilities: End-to-end Project Management, including RFP preparation, customization of product based on the customer's requirement, meeting delivery deadlines on development, testing, implementation phases of the system and customer relationship consulting.
· Description about the project: The project is aimed at providing Indian Overseas Bank to implement ATM services for its customers by connecting existing Back to Back connected ATM's and new ATM's in a centralized environment. In IOB NaradaTM interacts with IOB's CCO host system through ABB host interface. The communication is through TCP/IP and ISO 8583 message format is used. Cards creation, embossing file generation and card activation is done through card management system and all the transactions reports are generated by YCS. Control and monitoring system provides full details about the ATM's, which are connected to NaradaTM


12. Implementation of ATM and Debit card Financial Transaction Switch NaradaTM in, Ernakulam District Co-Operative Bank
Duration - (July 2004-Oct 2004)

· Responsibilities: The objective of the plan was to identify the market potential for the product m-Banking, provide functional support to the project and was involved in Requirement analysis, scheduling, design, testing of the developed prototype, Preparation & Maintenance of all project documents and implementation

· Description about the project: The project is aimed at providing Ernakulam District Co-Operative Bank to implement ATM services for the first time for its customers. In EDCB NaradaTM interacts with EDCB's host system Finacle (Infosys Product) through Bancs connect interface. The communication is through TCP/IP and ISO 8583 message format is used. Cards creation, embossing file generation and card activation is done through card management system and all the transactions reports are generated by YCS. Control and monitoring system provides full details about the ATM's, which are connected to NaradaTM


13. M-Banking, Yalamanchili Consultancy Services Pvt Ltd
Duration - (Aug 2004 -- Dec 2004)
· Responsibilities: End-to-end Project Management, including RFP preparation, customization of product based on the customer's requirement, meeting delivery deadlines on development, testing, implementation phases of the system and customer relationship consulting.
· Description about the project: The wireless communication market is growing rapidly, reaching new customers and Introducing new services. Mobile banking is a subset of online banking, a service that is being currently offered by several banks. The motivator for mobile banking from the bank's perspective is to have an additional distribution channel and to further cut costs as every transaction on the internet, fixed or mobile, is saving money especially in the traditional retail operations. Users can set alerts for overdraft facility. These alerts are sent to the users through SMS message. Bank's database is interfaced using XML for accessing the customer's account and conducting banking Transactions. Bank database responds to the query and sends data to Gateway which in-turn relays it to the mobile device. M-Banking is compatible with all kinds of databases and does not require any additional investment either for the bank or for mobile service provider. The interfaces are generic and simple for ease of use and integration. Mobile Banking can be divided into two broad categories:
1. Request Facility
2. Alert Facility
Request Facility: Mobile Banking Requests enable the customer to query for account
information or perform bank transactions. Customer can query for his account balance, request for
the last 3 transactions, order for new cheque book, inquire for a cheque status, change of primary
account and make payment for his bills under this facility.
Alert Facility: Under Mobile Banking Alerts, customer gets alerted when the events he/she
subscribed for get triggered. Customer can subscribe for receiving SMS alerts when his/her salary
gets credited, an amount over a specified amount gets debited / credited, his/her balance falls
below / goes above a specified limit or when a cheque bounces.


14. Vehicle Tracking System: Informer, Munikcat InfoTech Pvt. Ltd
Duration - (Jun 2001 -- Nov 2003)
· Responsibilities: Objective of the plan was to identify the market potential for the product informer, market entry strategy for Munikcat, communication plan, staffing plan and the road map for the next 2 years. Feasibility test with the cellular operators, defines hardware (device side) functionalities, software (location server) design, Requirement analysis, scheduling, design, testing of the developed prototype, Preparation & Maintenance of all project documents and implementation.

· Description about the project: The product “Informer” is targeted at vehicle/fleet tracking market and is alternative to conventional GPS system. By using the system the vehicle owner can track down the location of his vehicle. Munikcat uses handset based network assisted location identification technology viz. Cell Global Identity. The system would consist of two unit's viz., the Informer device and the Informer location server software. The device is embedded with the software required to identify its own location details. The device would send the location information to the location server, which would be connected to the SMSC through the internet when requested by the location server. Communication between the device and the location server is done through our web application (Control Center), which in turn is connected, to the SMSC via our middleware. The primary functionality of the location server includes communication with the device, decryption of message received from the device, identification of position (using the database of reference system and provision of front-end user interface). At the location server the message would be decoded and displayed when the client log on to our web site.
· Informer Device: Informer is a dual band (900/1800) GSM phase 2+ compliant (similar to a mobile phone) with SMS compatibility.
· Informer Location Server/Control Center: The primary functionality of this module includes communication with the device, decryption of message received from the device, identification of position (using the database of the reference system. In this case the reference system is the cell global identity) and provision of a front end user interface.
· Cellular Network / Middleware: Communication between the device and the location server is done through our web application (Control Center), which in turn is connected, to the SMSC via our middleware.


15. Health Space -- Hospital Management System Munikcat Infotech ., Pvt Ltd
Duration - (Dec 2000-May 2001)

· Responsibilities: Was involved in designing the architecture for Web-enabling modules for Health space. Also, provided functional support to the project and was involved in Requirement analysis, scheduling, design, testing of the developed prototype, Preparation & Maintenance of all project documents and implementation.
· Description about the project: A web based product being developed for Hospital Management System using J2EE technologies. It includes modules such as Doctor's Work Bench, Pharmacy, Lab, Front Office, and Ward Management etc. It deals with all hospital processes via support from an electronic patient file system, from the administration of patients through to electronic requests for tests and provision of results, to scheduling and statistical functions.


16. e-Lab system - Yalamanchili Consultancy Services Pvt Ltd
Duration - (June 2000-Oct 2000)

· Responsibilities: The objective of the plan was to identify the market potential for the product e-Lab, provided functional support to the project and was involved in Requirement analysis, scheduling, design, testing of the developed prototype, Preparation & Maintenance of all project documents and implementation
· Description about the project: e-Lab is a healthcare product to improve patient care by providing a system capable of recording medical information and medical inventories. It consists of 6 modules. User Control module helps in providing access to the users. Patient Details module helps in adding, viewing and modifying details of the patients. It also facilitates payment of bill. Patient details module provides another option called the Requisition, which helps the user to refer the patient to an external lab for the test that is not available in the user's lab. Investigation module helps in entering and viewing the values of different tests like hematology, urine, bio chemistry, stool, etc. for a particular patient. Normal Values module helps in adding and modifying normal values for each and every test and their rates. The Reports module is used to generate reports for MIS purposes. The report gives details about the selected test. Reports module can also provide details about the payment/settlement of bills for the tests. Inventory module helps in maintaining the details of the Items, Suppliers, Receipts, Items Issued, order form and item rejected items (due to breakage and expiry date).


17. User Access Management System -- Yalamanchili Consultancy Services Pvt Ltd
Duration - (Feb 2000-May 2000)

· Responsibilities: Provided functional support to the project and was involved in Requirement analysis, scheduling, design, testing of the developed prototype, Preparation & Maintenance of all project documents and implementation.
· Description about the project: The fundamental objective of the User Access Management system is to provide access rights to the employees for each and every application. UAM is used to prevent flooding employees with unnecessary information and to prevent employee's access to information that is not required for his/her role and responsibility in the organization.


ACADEMIC RECORD:

Qualification Board/ University Year of Passing % /CGPA obtained
2 yrs. Full-time Post Graduate Diploma in Business Management (M.B.A.) in (Systems & Marketing) Loyola Institute Of Business Administration (LIBA) -- (Top 10 B-school in India) 2000 6.87/ 10.0
Bachelor of Engineering (Electronics &Communication Engg.) Manonmanium Sundaranar University,Tirunelveli 1998 74 %
Senior Secondary Certificate Examination St.Aloysius Higher Secondary School Kallikulam 1994 91.6 %
High School Certificate Examination St.Aloysius Higher Secondary School Kallikulam 1992 91.6 %



Certifications
See above


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