IT PROFESSIONAL ~ SOFTWARE TESTING~ PROCESS ENHANCEMENT~PROJECT MANAGEMENT
SYNOPSIS
A dynamic IT professional with nearly 4 years of rich experience in the arenas of Automation Test Engineering (QTP); successfully developed and automated 600+ test cases. Presently associated with Genpact, Kolkata as Lead Associate Consultant, working on Test Automation Projects. Possess broad competence in strategic management of technical matters with the distinction of launching & driving new initiatives, managing projects and achieving organisational objectives.
An excellent leader with distinguished abilities in end-to-end project / program management, custom designing IT solutions and motivating team members to maintain deliverables as per SLAs negotiated with clients. Strong abilities in software testing involving setting up of test environment, creation of test scripts / cases, execution of GUI, functional, regression & integration tests and tracking of defects using various tools. Honour of being an Expert Member of a popular testing forum Geekinterview.com.
Owner and writer of www.askqtp.blogspot.com a popular site for Automation Test Engineers, which has all kinds of codes regarding QTP and Excel. Attained significant process improvement through Lean Projects like Dynamic Dashboard for Band Calculation, EDB ManIT Disconnect Viewer, Dynamic Differentiator for Australian Bank & DOFDA Framework Coder. An effective communicator with exceptional analytical, technical, negotiation & relationship management skills with the ability to relate to people at any level of business and management.
Formulated, helped in establishment, and now leading 3 members Digitization Team .Objective of the team is to digitize internal manual process into online projects, and driving as well as mentoring Vision Lean (100% Lean certification on the floor) Currently working on the Green Belt project on Reduction of Defective Macro in Genpact Floor by increasing the sigma from 1.414 to 3.112.
SKILL SET
Functional: ~ Process Enhancement ~ Reusable Business Flow ~ Lean Six Sigma ~ Insurance Domain (Learner) ~ Software Testing ? Mapping client/business requirements and providing customised software solutions involving finalisation of product specifications and selection of appropriate techniques. ? Conducting system study & coordinating with team members for System Design & Integration, Application Maintenance, etc. ? Designing and coordinating the implementation and availability of the QA test environments, and ensuring compatibility of QA test. ? Creating test plans, test scenarios, test cases and test scripts/procedures for carrying out GUI, Functional, Regression and Integration Tests at various stages in the SDLC. ? Designing and executing test plans and gap analysis to ensure that business requirements and functional specifications are tested and fulfilled; generating Unit Test Defect / Review Reports. ? Verifying change requests & defects; tracking & communicating test plans, test results & unresolved problems; updating Error Log / Suggestion Log & explaining system bugs to programmers.
Quality Assurance/Process Enhancement ? Setting out quality standards for various operational areas, ensuring a high-quality customer experience, while adhering to the SLAs and work processes. ? Involved in creating awareness for driving the projects and process improvement strategy & methodology, ensuring maximum efficiency. ? Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximise customer satisfaction level. Technical:
Automation Testing Tool : Quick Test Professional 8.2/9.2/9.5,Quality Centre, Fiddler, Link Checker, LoadRunner (Beginner), Auto IT, VBA-Macro Languages : C, Java-(Core, SWING) J2ee--JSP Web Design : HTML, DHTML, JavaScript, CSS (beg) Database : MS-Access, Oracle 9i, My SQL
EMPLOYMENT RECORD
Since Dec'05 Lead Associate Consultant Genpact, Kolkata
Jul'05 to Dec'05 Software Engineer Global Groups, Kolkata
Notable Highlights: ? Distinction of receiving the following awards in Genpact: ? Spot Prize for Developing DOFDA Framework coder in May 2006. ? Outstanding Contribution Award in Q-2, 2006 ? Spot Prize for taking the extra initiative other then the usual work in Dec'2006. ? Spot Prize for out standing contribution award in GE Energy Aviation Project Dec'2006. ? GE Energy Best Team Award. ? Spot Prize for outstanding contribution towards GE Wind Germany Project May 2007. ? Best Case Study” award from Genpact Feb'2007 ? Best Knowledge Management award from Genpact Feb'2007 ? Mr. Popular award in 2007. ? I-Quest 2nd best idea to words reduction of cost for Kolkata site April'2007 ? Bronze Award for boundary less behaviour inside the organization and for saving customer for Genpact in a very critical situation in May'2007 ? Outstanding Contribution Award” in Q-4, 2007 ? Spot Prize for outstanding contribution towards GESS in May'2008. ? Voice of Lean award in May'2008. ? Bronze Award on Innovative idea ? Spot Prize for taking extra initiative and drive Lean in the organization in August'2008. ? Silver Award for retaining customer in a very crucial and time crunch situation in September 2008 ? Worked as a Quality Control Agent (QCA) for the reassessment of Genpact regarding CMMi initiative. ? Introduced the Quality Tools like-Judoka, Pokayoke, VMS to reduce non value add to the organization as well as client's process.
TRAININGS
HR: HR Catalyst Programme Project: Driving HR activities (training on EMS writing, tax calculation, on boarding, interview, etc.) on the GESS Floor, Kolkata. CLS: ? Hiring the Right People. ? Managing Change. ? Effective Communication Skill Quality: ? Green Belt /Six Sigma Training ? ODQT (One Day Quality Training) ? Lean Vocational ? Vocational training at D.P.L.(1 month) ? Vocational training at B.S.N.L. (1 month)
SCHOLASTICS
Pursuing PGDBM (Systems and Marketing) from IMT, Ghaziabad (Secured till now 65%)
2005 B. Tech. from Dr. B.C. Roy Engineering College, West Bengal University of Technology (Secured 8.2 in 10 grade scale)
PROJECTS UNDERTAKEN
With Genpact:
Title: LTC Automation Project Client: Genworth Financials Process: Agile Testing Team Size: 13 Period: Since Dec'07 Role: Senior Test Engineer Releases: ? Worked on 5 different releases- ? MEGA ? LTC Sales Tools ? AppWiz Gen2(Releases-4/12,6/16,9/15) ? Sales Tools --Client Base ? Win Flex and eApps ? Launch pad Project Description: This is a .net based Window and Web application having information in insurance domain. Several customizations have been made in the Application, based on Client's choice, Sales person and Agents. Various tools were made available to track and prepare the policy details of the customers situated in different states in US. The project is equipped with highly technical equipments like Electronic Signature capturing, Voice Signature, etc. Contribution to the Project: ? Planning, resource allocation & identifying the manual test cases for test Automation. ? Designing Library Files for user-defined functions and segregating total actions. ? Designing recovery scenario for data creation to make the process 100% automatic. This saved 2 FTE billing for client which was considered a major value add to the Customer as a result of which Genpact was awarded the next few releases for the client. ? Execution; this has been updated in HP QC. ? Design Scripts for UAT. ? Prepared PQP, Quality Measure, Monthly Measure document. This project was audited for CMMi reassessment from Kolkata.
Title: Virtual Expertise(VE) Client: Genpact Period: Feb'09 to April'09 Role: Senior Test Engineer Team Size: 5 Project Description: In today's rapidly changing business climate, enterprise survival requires constant organizational adaptation. GENPACT would like to continually transform its market offerings, processes, and even business models to stay ahead of the competition and customer demand. This need for continuous innovation extending throughout the enterprise is creating the need for a strategic management decision.
GENPACT wants to extend its workforce to resolve the internal challenges through external and internal experts and maintain a knowledge repository for all the open and resolved challenges. The over all business objectives are: • Build network of outside experts for building Industry and Practice Domain Expertise • Leverage Expertise to offer Best-in-Class Solutions to clients • Benchmark our services with World Class companies
In GENPACT, this framework would be referred to as “Virtual Expertise”. The over all frameworks would include: • Expert Identification and On boarding • Challenge posting • Idea Review, reward, Contract and execution • Impact measurement
GENPACT would like to build a platform for innovation management capabilities. This system would be built on Microsoft Office SharePoint server 2007. This would be an internet based solution for external/internal audience. Contribution to the Project: ? Prepared test plan for system testing (Manual and automation) and Load testing. ? Designed manual test cases and executed for two cycles ? Designed Scripts for different modules like Area Leader, Business Leader, Community Manager, FP&A, Email Template, and Issue Tracker with handling of all Exceptions Scenarios. ? Interacted & coordinated with the development team to do white box testing & fix different bugs before sending the same for production. ? Prepared click stream and identified load testing scenarios.
Title: eVOC Client: Genpact Period: Oct'07 to Dec'07 Role: Senior Test Engineer Team Size: 5 Project Description: e-VOC is a web based application created to manage the creation and sending of questionnaires to customer stakeholders, collection of data and tracking of issues. The business processes at Genpact needed to conduct periodic surveys to gather VOC from customers pertaining to service level performance, including operational performance, people management, communication, productivity, support, overall satisfaction, etc. Contribution to the Project: ? Designed Scripts for different modules like Respondent Master, Rollout Master, Email Template, Issue Tracker, and View Survey Link depending upon the user rights i.e. Admin, Black Belt and AVP with handling of all Exceptions Scenarios. ? Interacted & coordinated with the development team to do white box testing & fix different bugs before sending the same for production.
Title: BPM Hercules Client: Hercules Period: May'07 to Oct'07 Role: Lead Automation Test Engineer Team Size: 12 Project Description: This project aimed to identify the FileNet/ IXOS Imaging Solution related system requirements and to outline the overall system workflow management solution strategy and system architecture using FileNet for Accounts Payable and Accounts Receivable process. This solution was required to enable transition of the Cadbury Schweppes Accounts Payable processes to Genpact. Contribution to the Project: ? Supported the project through effort estimation, planning, resource allocation, automated manual test cases. ? Supported UAT, giving demo to client & ensuring execution.
Title: GE Wind Energy Client: General Electric (GE) Role: Automation Test Engineer vice Lead Period: Mar'07 to May'07 Operating System: Windows2000 Team Size: 16 Project Description: An E.R.P based project on different modules (BOM, PA, PO, OM, Sabrix, WIP, Pricing) and P&L ( I&RS, I&FS, parts, etc.) of GE Energy business .The objective of the test is to automate the project and to see if it is functioning properly or not and to give support in the E.R.P go live(SIT). Contribution to the Project: ? Generated automation script Using QTP using BPT Framework Sourcing, OM. Acted as S.M.E and owner for PA and PO module. ? Created one Macro based tool that will reduce 30% man hours during creation of the scripts. Currently engaged in upgrading the scripts to QC as per the framework.
Title: GE Energy Client: General Electric (GE) Role: Automation Test Engineer Period: Mar'06 to Jan'07 Operating System: Windows2000 Team Size: 16 Project Description: This is an E.R.P based project on different modules (BOM, PA, PO, OM, Sabrix, WIP, Pricing) and P&L ( I&RS, I&FS, parts, etc.) of GE Energy business .The objective of the test is to automate the project and to see if they are functioning properly or not and to give support in the E.R.P go live(SIT). Contribution to the Project: ? Generated automation script Using QTP 8.2 and DOFDA Framework on modules (PA, PO, CST Pricing,) and P & l(I&FS ,Parts). ? Gave support for I&FS go live and Parts go live. Acted as S.M.E and owner for PA and PO module. Key player for I&FS ? Created a web based tool that takes input as QTP generated code and give the output as per the framework, which is being used across the all P&L.
Title: ManIT Client: Genpact (an internal Genpact project) Role: Manual Test Engineer Period: Dec'05 to Mar'06 Operating System: Windows2000 Team Size: 10 Project Description: ? This project had 4 different parts: ? EvalIT-- To evaluate employee performance online. ? ProfIT- To evaluate project and profit. ? VisIT- To get all the visit related approval online. ? ManIT- To map resources and corresponding project. Contribution to the Project: ? Conducted black box testing analysis of functional requirements and test plan preparation. ? Developed Test cases for cycle 1 and cycle 2 test. Bug Documentation and report. ? Spoc (acting lead) for VisIT application automated the test cases as per Test Any Where Framework.
: Self (Freelance)Project:
Title: www.naukriworld.net Client: Naukri World Role: Software Developer as well as Manual Tester Period: Jul'05 to Nov'05 Operating System: WinXP Team Size: 12 Project Description: Automated Applicant Tracking of Naukri World under the guidance of Mr. S. Das (Advisor IEC (UK), Ex Executive Director-DAC Kolkata) -- www.naukriworld.net. Contribution to the Project: ? Requirement gathering, analysis and software design. Coding in server section in j2ee. ? Conducted manual testing and lead the project to completion.
Academic Projects: ? Skill Set Management System ? Automatic Library System of Coochbihar Raj College ? Automatic Tax and Grade Calculation of Durgapur Projects Ltd. ? Design of B.S.N.L Record Track. ? Automatic College Management System (Final Year Project) ? Web site of Dr B.C. Roy Engineering College ? Design of Automated Room Registration and Billing Process of Nupur Lodge, Durgapur
PERSONAL VITAE
Date of Birth : 31st March 1983
Address : C/o Mr. Mrigendra Nath Chatterjee, Dharsa Monsatala, P.O-G.I.P Colony, P.S- Jagacha, District Howrah-711112, West Bengal
Preferred Location: Kolkata / Metros
Certifications
Preparing for HP-QTP followed by CSTE
CONTACT DETAILS
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