Project Manager Resume

Title
Project Manager

Primary Skills
CICS, COBOL for OS/390, JCL, , CSP, Oracle, SAS, HTML, Visual Basic, XML, C#, VB.NET, SQL Server, ADO.NET

Location
US-NJ-Jersey City (will consider relocating)

Posted
Sep-30-09


Profile
Project Management Requirements Management Systems Support
Analysis & Design Construction, Testing & Implementation Consulting
Client Relationship Management Risk Management Systems Conversion
Legacy Application Client Server Application Systems Integration
Outstanding organizational, leadership, communication and team building competencies. Keen problem solving, analytical and negotiation skills. Consistently delivered multi-million dollars projects on time and within budget.
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Technical Skills
Programming Languages: CICS, COBOL for OS/390, COBOL II, JCL, PL/1, CSP, SQL, Oracle, Clipper, DL/1, Easytrieve, IDMS/DB, IDMS/DC, SAS, HTML, Visual Basic, XML, C#, VB.NET, SQL Server, ADO.NET


Tools: TSO/SPF, TSO/ISPF, Microsoft Word, E-Mail, BMS, Microsoft Project, ChangeMan, Remedy, File Aid, CSP, Xpediter, Test Director, Peritus, DBU, ENDEVOR, PANVALENT, CCCA, Clarity, Inteliplan, Visio, Volera 2.3 SP2, Squid-2.6.STABLE4-20061009, Perl 5.005_03,
Databases: VSAM, DB2, IDMS/R, IMS, DBIV, Microsoft Access
Operating Systems: MVS/XA, MVS/ESA, JES3, JES2, DOS, Windows NT, 2000, XP, DOS/VSE, UNIX (Sun Solaris 7,8,10)
Computers: Mainframe, PC Compatibles, Sun Enterprise 4500, Dell PowerEdge 2850, 2950, Alteon 184, Cisco 2621, Cisco 2924XL
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Achievements
? Project Management - Completed project tasks within approved timelines and budget. Conducted weekly project team status meetings, tracked and closed issues on weekly basis, ensured tasks were completed during regular working hours to avoid unnecessary billing of overtime.
? Project Management - Ensured high standard of quality in project deliverables. Applied project methodologies that are accepted by the PMO, ISO, performed team and /or business “walk-through” for all deliverables, consulted domain experts for feedbacks when gathering information, documented overall team strategy.
? Project Management - Communicated effectively in all aspects of the project. Prepared project status reports for project management meetings, communicated and escalated issues to project management team by completing weekly status reports, highlighting issues which required resolution.
? System Support - Provided timely assistance and solutions to various operational system problems, incidents and inquiries. Responded to Support issues quickly and professionally. Took numerous training on UNIX, ORACLE, SAS, DB2, JCL, etc, in order to provide better assistance.
? System Support - Successfully Coded changes to the Bell DMC compensation Plan System due to major/minor enhancements and impacts of other systems (An average of 25 changes a year) valued approximately to $ 1 million dollars.
? System Support - Successfully customized, tested and executed the Clipper 5.2 development system programs on Win 2000 and XP. As a result the client application systems were successfully migrated from Win NT to Win 2000 and XP, over $ 4 million dollars in savings for Bell.
? Analysis and Designed -- Performed analysis (water fall method), design, prototyping and simulation on user requirements on numerous projects which resulted in the timely delivery of project deliverables.
? Analysis and Designed - Provided input for Project Outlook document. Participated in BRD and SRS meetings and walk-through with clients. The deliverables were approved and implemented.
? Analysis and Designed -- Prepared and provided deliverables (SDS, program specification, test plan, implementation plan, etc) in a timely manner. Received numerous thank you notes from Clients and PM for my efforts.
? Analysis and Design - Conducted Gap analysis between the user requirements and the functional capabilities of software packaged systems like AMDOCS Ensemble software and Doctor's Office Manager System which resulted in the elimination of unnecessary and wishful user requirements.
? Construction, testing and Implementation -- Coded, Unit tested, System tested and implemented changes required on 25 Bell projects between August 1999 and March 2006. The changes involved several tables, codes changes, testing and production implementation.
? Partnership and Quality -- Provided honest feedback and opinions to clients as demonstrated in numerous queries/inquiries that the clients requested for advice and solution. A number of clients and senior PM that have worked with me requested my assistance again because of my qualitative work and performance.
? Intrapreneurship and Sharing -- Approached all aspects of my work with enthusiasm and persistence. I took initiative and personal responsibility to resolve an impediment to improve efficiency as demonstrated in resolving the Bell Canada Evergreen project problem in the Bell DMC Application system which resulted in over 4 million dollars in savings for the client.
? Intrapreneurship and Sharing -- Showed others how to develop and support applications that I am familiar with i.e. (Bell DMC, ETAMS, EDIS, BDI, Cedge, Bedge, etc)
? Financial Strength -- Demonstrated revenue and cost consciousness in all of the Project Cost Assessments that I prepared.
? Financial Strength -- Delivered timely results within budgets and mostly ahead of schedules as demonstrated in the 25 Bell projects completed between August 1999 and March 2006.
? Consulting -- Actively encouraged and participated in the success and overall growth of the client and put the client first by going directly to the client's location to resolve operational problems.
? Consulting -- Successfully identified potential client needs or concerns and proactively responded in advising and drawing to the client attention the requirements to tract new products/services into their operational systems.
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Professional History
A. Senior Systems Engineer AT&T, Middletown, NJ, USA Nov 2007 -- May 1, 2009
Project: Intelligent Content Distribution Service (ICDS) Enhancements
ICDS accelerates Internet content utilizing cache servers located within the AT&T network. The content can be either a web object or an audio/video stream. Instead of customer origin web servers or media servers, ICDS edge/cache servers act as the front-end interface answering content requests from internet end-users. Each edge/cache servers need to pick up content from origin servers only as needed. If a cache server considers itself has a valid cached copy of the content, the cache server delivers the content to the end-user directly. ICDS enables AT&T's customers to provide content to internet end-users without extensive investments in network infrastructure and server farms.
I worked with a team of 126 people consisting of Systems Engineers, Developers, QA & Testers, DBAs, Network Engineers and Business Analysts. As Senior Systems Engineer, my Duties and Responsibilities included the following:
• Provided Impact Assessment, Functional Requirement, Defining the Solution, Supports Operations, and Tier 4 Support.
• Prepared and developed Tier 2 JRD and SWBRD requirement documents.
• Prepared and developed Tier 3 Systems Technical specifications and requirements
• Evaluated various architectural design options.
• Supported developers & testers on issues related to requirements.
• Worked with product managements, networks planners, capacity planners, operation planners & deployment planners to create the JRD and SWBRD requirements.
• Trained customers and other staff members in new features as
required
• Updated system modules documents and features for training and user manuals.
• Prepared Test Plans and Test cases
• Performed System, Sanity and Regression Testing

Environment / Technologies: Hardware: Sun Enterprise 4500, Sun StorEdge A5100, Sun Fire V1280, V240, Alteon 184, Cisco 2621,2924, Dell PowerEdge 2850, 2950
Main Software: Solaris 7,8,10, Stronghold Apache Server 3.020, Perl 5.005_03 Perl 5.8, Java 1.3.1, TCP wrapper 7.6, BEA Weblogic 7.0, Oracle 8.1.7.4, 10.1.0.2, Volera 2.3 SP2, Squid-2.6 STABLE4-20061009, etc.


B. Senior Business Systems Analyst (Consultant)
Project: Operational Support System -- Bell Mobility, Oct 2005 to March 2007
This is one of the most complicated projects for the Active Data information and network inventory management system for one of the biggest wireless telecom network in Canada.
The project was completed in 18 months and I worked with a team of 17 analysts and developers engaged in development and support of network inventory management system, order management system and Active Data Information System. As a Sr Business System Analyst my duties included:
• Analysis and feasibility study of the business rules and product requirements.
• Creating design of the proposed solution and deployment strategies including configuration and implementation plans.
• Creating the Internal and External design document.
• Creating and executing the test & deployment plans.
• Documenting the solution and presenting to the client for comments/approval.
• Creating and reviewing the development & test strategies plans.
• Also involved in the development of integration strategies for the proposed new functionality based on business requirements of the system.
• Creating the BRD, SRS and project plan and present to the client.
• Monitor and review the project deliverables.
Environment / Technologies: Java, J2EE, XML, EJB, ANT, JUNT, Source Safe, CVS, Sybase, Oracle, Unix and other related utilities.

C. Senior Business Systems Analyst (Consultant)
Project: Bell Digital Voice Plus - Bell Canada, April 2005 to Sept 2005

The intent of this project is to introduce VOIP service to the consumer market, with a different technology solution where customers will not be required to install any CPE as the new technology will be implemented within the network/CO infrastructure. This will alleviate the contentious 9-1-1 issues and battery back up within the customer home. The project was completed in 6 months and the team was comprised of 16 consultants and developers.
Assigned as SR Business System Analyst with specific duties to define the automation process of the BDV Workflow.
• Identified the following processes will be automated through the Workflow system for provisioning within MCS and Anypath:
- Parse and decompose BCRIS extracts.
- Create New BDV customers and migrate Wireline customers to BDV.
- Change billable features on existing profiles via the self-serve portal i.e. Activation/deactivation of secondary numbers, Add/delete Meet-me-calling, Add/delete overseas block of time (OBOT)
• Impact associated with I-in and O-out orders as well as T-To and F-From orders.
• Change Primary Number related to a T and F order.
- Suspend and unsuspended.
- Disconnect
• The BDV Workflow System will be configured to directly interface with BCRIS extracts, Maple Voice and Maxflow. BDV Workflow will handle provisioning and interface errors by sending an e-mail to the appropriate support group:
- Process SP & A for Anypath errors through Maple Voice
- Process CGI AMS for Maple Voice provisioning errors or Workflow system errors.
- Process COE for MCS provisioning errors with a copy to CGI AMS

Environment / Technologies: COBOL, DB2, JCL, Platinum, File-aid, Java, J2EE, XML, EJB, CVS, Sybase, Oracle, PLSQL, Unix and other related utilities.

D. Senior Systems Analyst
Project: WAC System -- Bell Mobility, Aug 2003 to March 2005

This project was initiated to replace the existing activation system running on Mainframe technology. The project was designed and scheduled for implementation to provide the Wireless activation facility to the customers and dealers on mobility network.
The project was completed in 20 months and I worked with a team of 24 developers including DBA. As Sr. System Analyst cum Business Analyst, my responsibilities included:
• GAP Analysis and feasibility study
• Creating requirements, high-level architecture and design of the proposed solution
• Create and review test strategies, plan and scenarios.
• Execute and review the test cases and validate the results.
• Documenting the solution and presenting to the SME and client for comments/approval.
• Participated in creating and reviewing the deployment plans with release management.
• Also involved in the development of integration strategies for the proposed new system.
• Provided technical support to the development team in case of any critical issues.
• Creating technical specs and organizing the team meetings.
• Coordinating between different stateholders of the project and providing status update.

Environment / Technologies: COBOL, CICS, DB2, JCL, VSAM, ESP, Platinum, CSF, Java, J2EE,XML, EJB, ANT, CVS, Struts, Oracle, PLSQL, Unix and other related utilities.

E. Senior Business Systems Analyst (Consultant)
Project: Billing System -- Bell Mobility, Jan 2002 to July 2003
The main purpose of the project was to enhance the functionality of the existing Billing System running on Mainframe technology to be able to interact with the newly developed Message processing System and Fraud system. The project was completed in 18 months.
This was a Support and enhancement project and was comprised of 16 consultants and Developers. As a Sr. Business System Analyst my duties also included:
• Gap Analysis and requirements documentation.
• Data analysis and design for CDR structure and conversion.
• Creating and executing the test and implementation plans.
• Helping and supervising data import to data-ware house using tools and utilities.
• Monitor and review the project deliverables.
• Creating design document and attending the release management meetings.
• Facilitating open dialog and meetings between client, vendor and developers
• Involved in the development and execution of test and deployment plans.
• Providing 7/24 on call support on rotational basis
• Organize team meeting and lead the vendor resource helping in development and testing.

Environment / Technologies: COBOL, CICS, DB2, JCL, VSAM, ESP, Platinum, CSF, Java, J2EE, XML, EJB, ANT, CVS, Struts, Oracle, PLSQL, Unix and other related utilities.

F. Sr IT Consultant/Sr BA/Sr SA
Project: BDI Compensation Enhancement - Bell Canada, July 2001 to Jan 2002
The purpose of this project is to enhance the BELL to BDI data interface.
The interface will now contain BELL transactions that de-activates products activated previously on BDI transactions. The interface will subsequently also contain BELL transactions that de-activates products activated previously on these BELL transactions.
In support of this, all transactions within BDI Comp will now contain an indicator identifying its source as BDI or BELL. Furthermore, line items that de-activate a previous activation will carry key values for the order that contained the activation.
These key values will now be added to the BELL to BDI data interface. In support of this, the BDI Comp to BDI portion of the data interface will now contain the Business Office Code of the BDI and BELL orders. This will assist in uniquely identifying all transactions. The project was completed in 6 months. Responsibilities includes the following:
• Coded, setup unit test environment and unit tested programs, JCLs affected by the BDI Comp Enhancement project
• Prepared Operational Impact Specification and Overall Test Plan
• Prepared Operations Documentation (Delivery Plan, Host Cutover Document, MVS Change
Details, NFC document)
• Setup client Acceptance Environment

Environment / Technologies: COBOL, CICS, DB2, JCL, , File Aid, Xpediter

G. Senior Systems Analyst
Project: 416/905 Overlay Project - Bell Canada, Oct 1999 to July 2000
Under the overlay concept the existing territory assigned to the existing NPA does not change.
Thus, the 514 and 519 NPA codes will remain active in precisely the same switches and for precisely the same lines as now. No telephone numbers will change.
Growth within the 514 and 519 territories will be accommodated using NXX's in the new area code, as required, to meet demand. Thus a customer could have lines in both NPA's over time, under separate accounts. All local calls must be dialed using the full 10-digit telephone number within the 514 / 438 geographical area and within the 519 / 226 geographical area. The NPA overlay affects virtually all of Bell Canada's operations and requires network rearrangements, reprogramming of central office equipment to process the new area code properly, reprogramming of customers terminal equipment, extensive communications with customers, and modification of OSS (Operational Support Systems) to properly use the new area code.
The project was completed in 10 months. Responsibilities included the following:
• Designed, coded and tested the following Sales & Marketing Application programs impacted by the 416/905 area codes:
- CEdge and BEdge programs
- ABMTRAK programs
- Loyalty programs
Environment / Technologies: COBOL, CICS, DB2, JCL.

H. Senior Consultant-
Project: Bell -Ontario DMC Compensation Plan System - Bell Canada, June 2001 to March 2000
Role:
• Prime Support on Ontario DMC Compensation Plan.

I. Senior System Analyst Mastech Quantum Aug 1997 -- April 1999
1. Ottawa General Hospital (OGH) System Integration project, 2. Manulife Financial 1999 Life, 3. Telus Conversion project
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Education
Ms Computer Science, West Coast University, Los Angeles, California, USA
BS Mathematics, Far Eastern University, Manila, Philippines
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Professional Development
Tier II -- Peritus, Software Testing(Test Director), Introduction to UNIX, MVS/JCL, CICS, XPEDITER, CHANGEMAN, CCCA, TRANSCENTURY, DB2, IDMS/R, Concert Methodology, PMF, CGI QUALITY & CPMF, Clipper 5 programming, Client/Server Computing Fundamentals, Art of Consulting, CA JCL Check Tool, Inter & Intra Skills: Designing Interactive Web App, JavaScript: Client-side Scripting, Advance Web Authoring: CGI &PERL, MS VBScript: Language Basics 1 & 2, E-Strategy, Implementing an E-Strategy, C#, VB.NET, SQL Server, ADO.NET, ASP.NET
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Languages
1. English, Pilipino

Certifications
See above


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