Quality Manager Resume

Title
Quality Manager

Primary Skills
Quality management, engineering, process control, product development, SPC, calibration

Location
Canada-ON-Brampton (GTA) (will consider relocating)

Posted
Sep-29-09

Manager / Documentation and Process Specialist / Engineer •


CAREER OBJECTIVE Long term membership in a group of targeted, focused, dedicated professionals committed to demonstrated leadership and sustain-able manufacturing excellence

QUALIFICATIONS SUMMARY

• Professional Engineer and a Senior Member of the American Society for Quality with over 20 years of progressive manufacturing experience in the plastics, metal fabrication, and electro-mechanical manufacturing and assembly industries; automotive experience

• Demonstrated dedication to: safety-for-all at work; providing on-going safety training; personally modelling compliance daily

• Proven ability to manage continuous change and constantly conflicting priorities while achieving departmental objectives

• Exceptional history of building cohesive and motivated teams in challenging situations in several industries

• Intensively Customer focused, and motivated by the challenge of resolving complex technical or systems issues to their satisfaction

• Extensive hands-on experience developing and sustaining ISO-based quality and business management programs for the shop floor, front office, and suppliers

• Acknowledged skill in existing program and systems evaluation, documentation, and gap analysis leading to improvements

• High mechanical aptitude and experience with many different manufacturing processes: stamping; shearing; punching; forming; moulding; welding; soldering; machining; grinding; plating; painting; assembly; material handling; and various secondary operations

• Solid computer skills in software use and systems programs: proven ability to investigate programming to uncover root causes of systemic non-conformances and propose solutions to programmer

• Excellent oral and written communications skills, including:
classroom teaching; technical presentations; systems training; shop floor instruction; active and reflective listening; team and small group leadership; writing and illustrating manuals, procedures, work instructions, and technical specifications

• Natural warmth, empathy, care, and genuineness that builds relationships of mutual trust and respect among people of diverse cultural, ethnic and socio-economic backgrounds

• Formal engineering training resulting in an organized, thorough, detailed, and methodical approach to resolving complex issues

• Experience as a consulting engineering Branch Manager resulting in acute awareness of the impact of my actions on “the bottom line”


QUALITY EXPERIENCE

2007 /01/01 to 2009 /01/28
1998 /08/01 to 2006 /12/31
1995 /09/05 to 1998 /07/31 ArcelorMittal Tubular Products, Brampton, ON
Quality Manager / Q.A. Manager / Quality Engineer
Developed and maintained ISO 9001 Quality system for structural and mechanical (including automotive) steel tubing manufacturer. Designated Management Representative, leading company through Registrar, Customer, and internal systems audits. Reporting quality and productivity metrics and trends to senior management team. Leading new product development teams. Leading corrective action and process improvement teams. Managing updates and enhancements to the quality system and process computer system. Metrology system management and measuring device design for new applications. PFD; FMEA; PPAP; GR&R; Control Plans

1993 /03/01 to 1995 /08/31
1990 /06/01 to 1991 /01/31 Various manufacturing clients, GTA, Brampton, ON
Quality Consultant / Contractor
ISO9000 quality system design, employee training, documentation preparation & system implementation. Established quality self-audit systems. Evaluate company strengths and weaknesses for management. Production process capability and repeatability & reproducibility studies.

1986 /08/01 to 1990 /05/30 EDAC Incorporated, Scarborough, ON
Quality Assurance Manager
CSA Z299 & AQAP quality system design, employee cross training, documentation preparation & system implementation. Established annual quality self-audit and vendor audit systems. Production process capability studies used to drive process and specification changes. SPC implemented for the stamping and plating processes. Calibration system established and measuring equipment upgraded. Introduced computer generated inspection checklists. Dock-to-stock & JIT certifications. Multi-level Sampling Plans.

1985 /06/01 to 1986 /07/31
1984 /01/01 to 1985 /05/30
1983 /04/01 to 1983 /12/31 Federal Pioneer Limited, East York, ON
Sr. Quality Analyst / Quality Analyst / Instrumentation Engineering Technician
Established & managed measurements lab, 6 month assignment as QC Supervisor with Union reports. Implemented: SPC; defect coding; cost of quality system; Vendor audits. Performed: Quality investigations; design reviews; Quality Circles group leader & Circles Steering Committee member.

ENGINEERING EXPERIENCE

1991 /02/01 to 1993 /02/28 Compar Connectors Markham, ON
Research and Development Engineer
Combination of: daily engineering duties; spec writing; quality investigations; R&D for new processes and products. Extensive use of PC: drafting (ACAD); word processing (WP); finite element analysis (COSMOS/M); data analysis (Lotus); various summary and reporting activities.

ADDITIONAL EXPERIENCE • Various civil engineering clients, ON -- Project Coordinator/ Engineer
• Mecman Engineering and Testing, BC --Engineer, Branch Manager
• Fording Coal, BC -- Project Engineer

EDUCATION
Degree Conferred: 1979 University of Toronto, Toronto, ON
University of Waterloo, Waterloo, ON
Bachelor of Applied Sciences (Civil Engineering)

Registered: 1984 Professional Engineers Ontario, Toronto, ON
Professional Engineer (P.Eng.)

Certified: 1986
Designated Senior Member: 2005 American Society for Quality, Milwaukee, OH
Certified Quality Engineer (CQE), Certified Quality Technician (CQT),

Certifications
Professional Engineer - PEO
Senior Member - ASQ


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