Resume of IT Technology Professional

Title
IT Technology Professional

Primary Skills
I am an IT Professional with over 24 years in the IT industry

Location
US-MI-West Bloomfield (will consider relocating)

Posted
Mar-14-07

A Word version of my Résumé is available via your request.

Objective

To obtain a position in the Information Technology Industry that has opportunities to utilize my skills and over 24 years of experience

Experience Summary

* Positions and Industries: Programmer/Analyst, QA Testing Specialist, Application Release Manager, Supervisor, Team Lead, Lead Analyst, PC Support, and Operations Supervisor for major Financial, Manufacturing, Process, Retail and Service Companies
* Experienced with all areas of the Systems Development Life Cycle including: Assessment, Analysis, Design, Build, Implementation and Maintenance of systems together with Business requirements, Detailed design specifications, Detailed software specifications, Application software development/maintenance and Test case development/execution
* Experienced working on Mainframe, Mini and Micro computer systems

Functional Skills Summary

* Ad Hoc Reporting
* Analysis
* Application Development
* Application Integration
* Application Support
* Business Analysis
* Change/Release Management
* Coding
* Consulting
* Data Aging
* Debugging
* Defect Reporting
* Design Documentation
* Design Specifications
* Documentation
* Editing
* Following Established Standards
* Forecasting
* Group Facilitation
* Hardware/Software Installation
* Implementation
* Interviewing Users
* Mentoring
* Problem Solving
* Process Improvement
* Project Leadership
* Project Management
* Quality Assurance Practices
* Reviewing Work of Others
* Software Development
* Software Evaluation
* Software Integration
* Structured Programming
* Supervision
* Team Leadership
* Testing
* Test Case Design
* Test Case Execution
* Test Environment Setup
* Test Plan Design
* Test Plan Development
* Test Plan Implementation
* Test Procedure Design
* Test Procedure Execution
* Test Strategies
* Training
* Y2K Analysis
* Y2K Testing

Technical Skills Summary
Skill (Years Experience)

ABEND-AID (12)
BASIC (5)
C (Training)
CA7 (12)
CHANGEMAN (5)
CICS (Training)
COBOL (20)
COBOL II (12)
COBOL 370 (12)
DATA-AGER (2)
DB2 (12)
ENDEVOR (5)
FILE-AID (12)
FORTRAN (Training)
IMS (Training)
JCL (12)
Mainframe Utilities (12)
MS-DOS (24)
MS-Office Suite (12)
PANVALET (5)
PL/1 (Training)
QMF (12)
RACF (2)
SDM/SDLC (12)
SPUFI (12)
SQL (12)
STORED PROCEDURES (2)
TSO/ISPF (20)
UNIX (4)
VSAM (5)
Windows/95/98/ME/XP
(16 Combined)
XPEDITER (12)

Chronology of Experience

National Systems Consulting - Dallas, Texas
Position: Consultant Duration: April 2006 (1 Month)
Client: MBNA - Dallas, Texas
Client Position: QA Testing Specialist
Environment: IBM Mainframe, JCL
Tools: TSO/ISPF, MS-Office Suite, Windows OS
Industry: Financial
- Analyzed, built and tested JCL which was used to build a test environment for a major financial application
- Analyzed the existing system application JCL and created the full system test JCL to replicate the system processing in the QA environment
- Trained non-mainframe/Client server Testers how to use TSO/ISPF

TEKsystems Inc. - Southfield, Michigan
Position: Consultant Duration: September 2005 (1 Month)
Client: Federal Mogul - Southfield, Michigan
Client Position: PC Replacement Specialist
Environment: PC Replacement
Tool: Windows OS
- Performed New and Upgraded replacement of Desktop and Laptop computers
- Managed replacement scheduling of Desktop and Laptop computers
- Installed required software on the New and Upgraded Desktop and Laptop computers

TEKsystems Inc. - Southfield, Michigan
Position: Consultant Duration: September 2004 - March 2005 (7 Months)
Client: Ford Motor Credit - Dearborn, Michigan
Client Position: Programmer/Analyst
Environment: IBM Mainframe, JCL, COBOL II, COBOL 370, DB2/SQL/Utilities
Tools: TSO/ISPF, FILE-AID, XPEDITER, ABEND-AID, SPUFI, QMF, MS-Office Suite, Windows OS
Industry: Financial/Automotive
- Performed system/program analysis on COBOL II/DB2 and COBOL 370/DB2 programs and JCL in a batch environment and developed specifications for enhancements to the North American Customer, Branch & Dealer Systems/Account Management & Migration system
- Designed, coded, tested and launched batch COBOL II/DB2 and COBOL370/DB2 programs for development and system maintenance
- Interfaced with other development teams to launch quarterly software releases

Synova Inc. - Southfield, Michigan
Position: Consultant Duration: October 2003 - December 2003 (3 Months)
Client: Ford Motor Company - Dearborn, Michigan
Client Position: Programmer/Analyst
Environment: IBM Mainframe, JCL, COBOL II, DB2/SQL/Utilities
Tools: TSO/ISPF, FILE-AID, XPEDITER, ABEND-AID, SPUFI, QMF, MS-Office Suite, Windows OS
Industry: Manufacturing/Automotive
- Performed analysis, designed and launched modifications to the Vehicle Inventory system to improve processing time and performance in a COBOL II/DB2 batch environment
- Designed, coded, tested and launched COBOL II/DB2 programs and JCL modifications for enhancements
- Interfaced with customers to define requirements and review testing results
- Interfaced with Database Administrators for technical requirements

DPM Consulting Services Inc. - Troy, Michigan
Position: Consultant Duration: May 2002 - December 2002 (8 Months)
Client: BCBSM (Blue Cross/Blue Shield Michigan) - Southfield, Michigan
Client Position: QA Testing Specialist
Environment: IBM Mainframe, JCL
Tools: TSO/ISPF, FILE-AID, XPEDITER, ABEND- AID, MS-Office Suite, Windows OS
Industry: Financial/Insurance - Health Care
- Worked with the Development team on a state-wide HIPAA (Health Insurance Portability and Accountability Act) project to test converted and upgraded existing health care claims processing systems
- Met with application team members to define application fields to define testing requirements
- Analyzed the application to understand the data and created test plans in Excel to validate location and values of claim data fields in the test database
- Analyzed the existing system application JCL and created the full system test JCL to replicate the system processing in the QA environment
- At the completion of each test execution, used File Aid to perform the validation of each of the expected fields to ensure the proper processing had occurred and updated the 'Results' field on the test plan. In cases where data was not converted properly used XPEDITER to analyze the program logic and contacted appropriate programmers and recommended corrective action
- Created test plans and application wide strategies for the state-wide claims processing applications to ensure government regulated HIPAA compliancy
- Provided QA testing and data validation for test results
- Interfaced with cross-functional testing teams for launch plans and tests results

Compuware Corporation - Farmington Hills, Michigan
Position: Consultant Duration: January 1995 - December 2001 (7 years)
Client: Ford Motor Company - Dearborn, Michigan
Duration: July 2000 - December 2001 (18 Months)
Client Position: Programmer/Analyst
Environment: IBM Mainframe, JCL, COBOL II, COBOL 370, DB2/SQL/Utilities
Tools: TSO/ISPF, FILE-AID, XPEDITER, ABEND-AID, SPUFI, QMF, MS-Office Suite, Windows OS
Industry: Manufacturing/Automotive
- Designed, coded, tested and launched COBOL II/DB2 and COBOL 370/DB2 programs for a major corporate development project that captured data and maintained a national Customer Knowledge System marketing database
- Designed and developed technical program standards and wrote 'base' technical programs that were replicated within the system by other programmers for various other processing
- Performed analysis and designed a system to interface for a name and address software package providing address standardization for the US and Canada
- Interfaced with external software vendor to learn the application and write system specifications
- Utilized DB2 Stored Procedures
- Wrote documentation and trained team members on software usage
- Provided on-call 24/7 production support after launch as part of the support team
Client: Kelly Services - Troy, Michigan
Duration: October 1998 - March 2000 (18 Months)
Client Position: QA Testing Specialist
Environment: IBM Mainframe, JCL, COBOL
Tools: TSO/ISPF, FILE-AID, XPEDITER, ABEND-AID, DATA-AGER, MS-Office Suite, Windows OS
Industry: Service
- Designed, wrote test plans and tested COBOL programs and system JCL for Y2K compliance
- Conducted training and wrote documentation for the usage of testing tools
- Coordinated the use of test databases and control files with cross-functional testing teams
- Assisted Team members with testing tools and testing practices
Client: Kmart Corporation - Troy, Michigan
Duration: January 1998 - September 1998 (9 Months)
Client Position: Programmer/Analyst/QA Testing Specialist
Environment: IBM Mainframe, JCL, COBOL, DB2/SQL/Utilities
Tools: TSO/ISPF, FILE-AID, XPEDITER, ABEND-AID, SPUFI, QMF, DATA-AGER, MS-Office Suite, Windows OS
Industry: Retail
- Performed analysis, coded and tested COBOL/DB2 programs and system JCL for Y2K compliance
- Assisted team members with testing tools and testing practices
Client: Ford Motor Credit - Dearborn, Michigan
Duration: August 1995 - July 1997 (24 Months)
Client Position: Programmer/Analyst
Environment: IBM Mainframe, JCL, COBOL, COBOL 370, DB2/SQL/Utilities
Tools: TSO/ISPF, FILE-AID, XPEDITER, ABEND-AID, SPUFI, QMF, MS-Office Suite, Windows OS, MHTrans
Industry: Financial/Automotive
- Converted programs of the Used Vehicle Inventory System from VS/COBOL to COBOL 370
- Tested the Used Vehicle Inventory System programs converted from VS/COBOL to COBOL 370
- Designed, coded, tested and launched COBOL 370/DB2 programs and JCL for the North American Used Vehicle Inventory System
- Designed, coded, tested and launched Canadian version of the Used Vehicle Inventory System
- Provided on-call 24/7 production support as part of the support team
Client: Citizens Bank - Flint, Michigan
Duration: May 1995 - July 1995 (3 Months)
Client Position: Programmer/Analyst
Environment: IBM Mainframe, JCL, COBOL
Tools: TSO/ISPF, FILE-AID, XPEDITER, ABEND-AID, MS-Office Suite, Windows OS, Hogan Banking System
Industry: Financial
- Assisted in conversion of data
- Designed, coded and tested COBOL programs to reformat data into a format to provide the data to TRW
- Interfaced between Systems and Account Maintenance Departments
- Trained Account Maintenance Department personnel with new methods of utilizing the Hogan Banking System

May 1992 - Apr 1995: Completed BBA in CIS and attended Specialized Compuware Training (Employed by Compuware January 1995)

AGS Information Systems - Farmington Hills, Michigan
Position: Consultant Duration: January 1986 - April 1992 (6 ½ years)
Client: Ford Motor Company - Detroit, Michigan
Client Position: Application Release Manager, Supervisor, Lead Analyst, Team Leader
Environment: Texas Instruments Mini Computers, UNIX, COBOL
Tools: TSO/ISPF, Lotus Symphony, Word Perfect, MS-DOS
Industry: Manufacturing
- Responsible for ensuring software applications and enhancements for Ford Dealer Computer Services were released utilizing change management and release management, incident and problem management processes
- Interfaced with Product Integration Testing, Product Planning, Customer Support and Marketing Sales Groups
- Coordinated and reported Software Change and Release Management schedules
- Designed, coded, tested and launched COBOL programs utilizing UNIX commands and utilities to monitor software application changes for backup and recovery purposes
- Defined, launched and monitored software and hardware change control processes for the Ford Dealer Computer Services Software Release and Control team
- Monitored progression of hardware and software application changes from the phases of planning, development and testing phases through national release
- Interfaced with the Planning, Development, Testing and Training teams for release content (incidents, change requests, problems) of software and hardware releases
- Supervised, planned and controlled the work of the Software Control Team for maintaining application source control across multiple hardware platforms including building software releases for national deployment
- Provided first level support to application teams for software packaging incidents
- Responsible for investigating and practicing availability and capacity management to ensure cost effective software control practices and service levels for business customers as well as continuity management for the operations of the Software Release and Control team
- Served as technical expert and representative (local and out of state) for 3rd party source control processes and products
- Designed, coded, implemented and trained others on control processes and procedures for packaging software and internal software operations

Broad Corporation - River Rouge, Michigan
Duration: May 1985 - December 1985 (8 Months)
Position: PC Support
Tools: MS-DOS, BASIC Programming Language, Lotus Symphony
Industry: Process/Manufacturing
- Provided Computer programming support for Accounting and Operations Departments
- Assisted in the evaluation of software packages
- Designed, coded and implemented software that improved the efficiency and accuracy of payroll and purchase order functions
- Attended Control Data Institute for a Certificate in Computer Programming after working hours

Compucheck Corporation - Southfield, Michigan
Duration: June 1982 - April 1985 (3 Years)
Position: Operations Supervisor
Tools: MS-DOS, BASIC Programming Language
Industry: Financial
- Supervised staff of 20 data entry operators
- Supported services subscribers
- Monitored IBM 370 computer system
- Designed, coded and implemented software to calculate approval/denial statistics of service subscribers which was used to determine credit policies

Professional Associations

West Bloomfield Parks and Recreation Commission - West Bloomfield, Michigan
Commissioner 2005 - Present
Park Improvement and Land Acquisition Committee - Member 2007
Policy Committee - Chairman and Member 2006
Recreation Programming, Planning and Assessment Committee - Member 2005 - 2006
Finance Committee - Member 2005 - 2006

Middle Straits Lake Improvement Association - Middle Straits Lake, West Bloomfield, Michigan
President 1999 - 2004
Vice-President 1995 - 1998
Board Member 1994 - 2004

Education and Training

BBA Computer Information Systems
Detroit College of Business, Dearborn, Michigan - 1994
Certificate in Computer Programming
Control Data Institute, Southfield, Michigan - 1985
Specialized Training
Compuware, Farmington Hills, Michigan - January 1995 - April 1995
TSO/ISPF, JCL, COBOL, COBOL II, File-Aid, Abend-Aid, XPEDITER, DB2, IMS, C, PL/1, CICS, VSAM

Certifications
See above


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