Qa Analyst Resume

Title
Qa Analyst

Primary Skills
Quality Center, LoadRunner, QTP Quick test professional, Test Director

Location
US-IN-Indianapolis (will consider relocating)

Posted
Jun-12-09



Professional Summary:

Over 5 years of experience in software testing and quality assurance. A creative and professional team player worked with various companies providing expertise, training and support on effective use of QA tools and practices.

Excellent understanding of the Software Development Life Cycle (SDLC) with emphasis on Black Box testing, functional testing, GUI testing, system testing, regression testing, security testing, load and performance testing of Web and Client/Server based applications.

Possess extensive knowledge of software Quality Assurance Techniques and excellent analytical skills coupled with good communication and interpersonal skills. Skilled at building a strong team environment, and have ability to acclimatize to new technologies and situations with ease.


Technical Expertise:

• Proficient in QA processes, test strategies and experience in testing documents like Test plan, Test procedures and Test cases for manual testing.
• Work individually, as well as in team environment, to achieve project quality goals.
• Strong hands-on experience in maintaining and using Test Director for Defect reporting, tracking & change management.
• Strong hands on experience in Manual Testing on client/server and web-based applications.
• Proficient in using testing tools like Quality Center, Test Director, Load Runner
• Knowledge in using automation tools like Quick Test Professional (QTP)
• Proficient in different phases of testing like Integration, System Testing and User Acceptance Testing.
• Experience with Functional, GUI, Database, Stress, Regression, Load Testing, Performance Testing, Beta Testing.
• Knowledge in Relational Database Model.
• Good analytical, presentation and communication skills.
• Good at working individually and as a part of the team.


Skill Set:

Testing Tools Test Director, Quality Center, Load Runner, Pro Tune, Quick Test Professional
Scripting Java Script, VBScript, Shell Script
Environment Windows 9x/2000/NT/XP, UNIX
Languages C, C++, XML, SQL, HTML,
Relational Databases Oracle, SQL Server
Source Control Visual Source Safe





Professional Experience:

Principal Financials Mar '07 -- Till Date
Project: Online Banking
Sr. QA Analyst/Tester

As a QA Analyst/Tester worked for the web based online banking application. This application gives customer access to their account through the Internet. Customers can check their account balance, view accounts activity, transfer funds/balances from other accounts and apply for new loans etc

Responsibilities:
• Involved in requirement analysis and Gap analysis of Business System Design and Use cases
• Designed and developed the Test plan, Test Scripts and test strategies for the applications and executed them.
• Participated in Business/Development meetings to understand user requirements.
• Used Quality Center/Test Director as repository for maintaining test cases, execution and tracking the defects.
• Developed Test scenarios and Test cases using Quality Center/Test Director
• Involved in User Interface, Functionality, Navigation, Volume, Load, Performance and Security testing, Beta Testing.
• Automated Test cases for the purpose of regression testing.
• Developed user defined functions to support automated scripts.
• Integration testing was done to ensure data processing, interface validity and proper communication among components of each application
• Prepared test data for positive and negative testing used in data driven testing for testing the application dynamically
• Performed Sanity testing for each new build of the application.
• Performed functional, system, and regression testing manually and with automated test tools like Quick Test Professional.
• Involved in Developing Test Incident reports/Test Metrics.
• Conducted cross browser testing to check the compatibility of the AUT with different Browser's (IE, Netscape, Mozilla)
• Knowledge in relational database concepts like Tables, Primary and foreign keys, Views and Referential Integrity. Proficient in the data manipulation using SQL for the retrieval of data from the relational database (inner joins, outer join, group by, order by etc.)
• Created User defined functions to avoid redundancy and increase flexibility within the testing repository.
• Developed Vuser Scripts using Load Runner for conducting Performance Testing on the application.
• Performed Load and Performance Testing to identify and report performance bottlenecks.
• Attended project meetings, release meetings, and QA status meetings.
• Performed Automation testing by using Quick Test Professional.
• Performed Data Driven Tests to validate the same scenario with different test data using Quick Test Professional.
• Used GUI, Bitmap and Text checkpoints in QTP scripts for validations
• Conducted Stress testing by using Load Runner.
• Created Load test data in Load testing environment by using Load Runner.
• Parameterized test scripts based on Load test objectives by using Load Runner.
• Designed Both Manual and Goal Oriented Scenarios for Load Generation by using Load Runner.

Environment: Quality Center, Test Director, Load Runner, Quick Test Professional, ASP.Net, C++,
Windows XP/NT/2000/2003/Vista, SQL Server, IIS, SQL Server







GE Power Systems Mar '06 - Feb '07
Project: GE Energy Rentals
QA Analyst/Tester

As a QA Analyst/Tester worked on various projects developed for GE Power Systems. GE Energy Rentals (GEER) uses several systems to create and track quotes, orders, and sales in its inquiry to order to remittance process; integration of these processes is manual.

Responsibilities:
• Analyzed user requirement document and system requirement specification document and use cases for developing Test plan which includes the objective, Scope, Testing strategy and others
• Developed Test scenarios and Test cases using Test Director
• Involved in manual testing of the application using Test Director and established the baseline scripts for future automation
• Involved in User Interface, Functionality, Smoke, and Security testing.
• Conducted System and Regression Testing and identified application errors
• Developed Data Driven Tests using test data from flat files and analyzed the results.
• Performed Positive and Negative testing.
• Involved in Backend testing by using SQL queries
• Performed Navigational testing and identified Broken links
• Tested the application under Load and Stress using Load Runner
• Recorded Vuser Scripts by using VuGen component of Load Runner
• Parameterized test scripts based on Load test objectives by using Load Runner.
• Used correlation in dealing with dynamic data by using Load Runner.
• Used Test Director for Defect Reporting and tracking

Environment: Test Director, Load runner, Quick Test Professional, LDAP Server 3.6, Netegrity's Site minder Policy Server 4.51, Web Logic 6.0/4.5.1, Oracle 8.x, Windows XP/NT/2000/2003


Wachovia Mar '05 -- Feb '06
Project: Online Cash Management System
QA Analyst/Tester

As a QA analyst was Involved in testing Online Cash Management System, and Mutual Fund Calculations of Customers Investments in Wachovia. This application enables the customers to access their Bank account through World Wide Web. Using the 'Customer No.' and 'PIN', their Checking, Saving and Money Market accounts can be accessed. The application provides the 'Account Summary' (balances, last deposits, etc.), 'Activity Detail' (Transaction Details) to transfer funds between the various accounts using 'Fund Transfers'. The user has the option to change his 'PIN' number, enable or disable the ability to transfer funds between accounts. Involved in testing of new mutual fund transaction involving transferring funds to and from different types of accounts and comparing the numbers to database results.

Responsibilities:
• Developed a road map by understanding the business logic and User Requirements for Test execution
• Created comprehensive test plan, methodologies, test process, and test procedures from requirements document and design documents
• Worked with team members to ensure testing deliverables are in compliance with the quality standards and deadlines
• Developed testing schedules for system, functional, end to end and performance testing and reviewed the known risks upfront with the project team
• Created daily test execution status reports and test metrics reports to managers.
• Automated Test scenarios for GUI, Functionality, Security, Database and Regression Testing using Quick Test Professional.
• Performed Data Driven Tests to validate the same scenario with different test data using QTP
• Used GUI, Bitmap and Text checkpoints in Quick Test Professional(QTP) scripts for validations
• Setup test environment identifying the resource requirement of H/W and S/W
• Created Vuser scripts for Load and Performance testing to verify the Throughput Capacity, to ensure performance meets or exceeds previous performance benchmarks using Load Runner
• Used HTML and URL based recording to capture the communication
• Knowledge in Relational Database concepts and Involved in Backend testing by using SQL queries
• Designed Both Manual and Goal Oriented Scenarios for Load Generation
• Configured the Runtime settings as per the test scenario requirements
• Used Rendezvous point to better control and generate peak load on the server there by stressing it, and measuring its performance
• Used Test Director for defect logging and test management

Environment: Test Director, Load Runner, Quick Test Professional, Java, JSP, XML, Web Sphere, HTML, Windows 2000, Oracle


CVS Pharmacy Aug'04 -- Feb'05
Project: DI Center
QA Analyst

This Application was designed to store drug information data in to database, which was made particularly for Pharmaceutical Companies. Other features of this application include maintaining records for drug availability from a variety of manufacturers, interacting with other drugs and providing efficient dispensing and pricing etc. Periodic reports were also generated by the application for various levels of management for decision and control purposes. The integration project used an extensive repository of drug information and provided means for efficient dispensing and pricing of drugs in pharmacies all over the country.

Responsibilities:
• Reviewed Business Requirements Documents to document business rules and Test plan.
• Created functionality test cases after establishing critical values and workflow.
• Conducted Load and Stress testing using Load Runner.
• Analyzed the results, identified bottlenecks and isolated the problems using monitors
• Conducted testing, matched the actual behavior of the AUT with requirements.
• Performed Automation testing by using Quick Test Professional (QTP).
• Reported defects to the development team and tracked using Test Director.
• Responsible for arranging walkthrough and defect review meetings.

Environment: Test Director, Load Runner, ASP, Windows NT/2000, SQL Server, IIS


State Bank of India Nov '02 -- Aug '04
Project: Service Desk Application
QA Analyst

Service Desk is a Client-based support system, which provides an easy and simple method of creating/updating/closing Tickets. Most of the banks maintain all the service desk tickets manually by filling appropriate forms. Maintaining issues related to deposits, loans, debit cards and credit cards is a tedious process. This Service Desk application helps in systematically managing and tracking user issues/problems. The proposed system helps the banking officials to quickly log tickets and also track its status.

Responsibilities:

• Developed a road map by understanding the business logic and User Requirements for Test execution.
• Involved in requirement analysis and Gap analysis of Business System Design and Use cases.
• Participated in Business/Development meetings to understand user requirements.
• Responsible for writing Test Plan, Test Cases, performing System Testing, Regression Testing.
• Investigated Software faults and interfaced with developers to resolve the Technical issues.
• Wrote test procedures, and test cases to simulate actual implementation scenarios.
• Used Test Director for test case documentation and defect tracking.
• Executed test cases, test automation scripts, and interpreted, reported results.
• Involved in System Integration Testing, & User Acceptance Testing.
• Conducted User Acceptance Testing (UAT) with users and helped users in UAT testing.
• Stress testing was done to verify and validate the system and software function properly and without error under different stress conditions.



SSI Technologies, Hyderabad, India Feb '02 -- Oct '02
Project: Multiple Pay Transaction System
Tester

The software handles the payroll computations of corporate companies. The special feature of this software is the ability to configure the payroll calculations by setting various parameters such as the percentage of allowances, number of casual and earned holidays allowed by the organization etc. The software also generates extensive graphical reports on the payroll information to enhance the readability of the pay computations.

Responsibilities:
• Involved in various activities like writing test cases, executing test cases, reporting and resolving the software bugs.
• Performed data integrity testing to find out if the information was shared properly by all the different forms
• Performed sanity testing on each build, User Interface testing, Integration testing, Regression testing and also System testing
• Participated in team meetings, presentations and code walkthrough

Environment: Test Director, SQL, PL/SQL, Oracle, and Windows 2000


Education
Masters in Computer Applications from Annie Besant Post Graduate College, India
GPA 3.5/4.0
Bachelor in Computers Science from Kakatiya University, India
GPA 3.7/4.0

References Available Upon Request

Certifications
See above


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