QA Analyst Resume

Title
QA Analyst

Primary Skills
Senior Software Tester

Location
US-TX-Frisco

Posted
Apr-06-09


Skills: Testing Experience
• Effectively lead the defect management process during software
testing and generate a metrics report based on the test results
• Solid knowledge and understanding with QA methodologies
• Conduct training for standard testing deliverables and processes, such as test estimates, test cases, and test plan documents
• Strong understanding with the SDLC process
• Test scripts created and executed using Quality Center
• Create a matrix/status report using Quality Center
• A confident and supportive team player with a proactive approach to problem-solving and other issues of relevance.
• The capacity to work conjunctively as well as in autonomy with a view to fulfilling strict deadlines.
• Performing quality checks at each stage of the design process to ensure conformance with protocol specifications.
• Attend the technical reviews, and assist with the walkthroughs and software inspections sessions
• Validate the software requirements are traceable to the user requirements
• Entry/Exit Criteria Plan are adhered to
• Create test scenarios for user acceptance testing
• Train End Users, using Quality Center
• Business Process Testing
• Build and maintain a team of testers
• Attend review meetings with Project Managers and Developers
• Ensure all deliverables are created with quality according to the documented processes
• Provide estimates on testing efforts
• Write test plans and test cases/test scenarios
• Write test completion reports
• Execute test scenarios and interpret test results
• Maintain a defect-tracking database using Track Integrity, PVCS and Quality Center
• Manage the system testing of one or more applications and ensure quality application test coverage
• Plan, direct and coordinate multiple system test projects


Accomplishments
• Implemented script standards and procedures, to reduce the amount of defects occurring in production
• Revised the script standards, to reduce the amount of duplication and condense the number of steps from about 70 to 30

• Implemented build reviews, walkthroughs with the developers to confirm the functionality of the application and to eliminate testing errors occurring

• Implemented script reviews with the developers and Business Analysts, to confirm the requirements have been incorporated into the scripts

• Conduct training for standard testing deliverables and processes, such as test estimates, test cases, and test plan documents
• Train End Users, using Quality Center

Database Applications
• Oracle 8i, using Oracle SQL
• SAP
• MS SQL
• MS Access
• PeopleSoft 8
• TOAD
• Ariba (J2EE platform)
Testing Tools:
• Test Director/Quality Center
• PVCS
• Track Integrity
Employment:
Senior Tester/Lead EDS(HP Company) , Plano TX, July 2006-Present
• Testing DW Service Center, (Help Desk Application)
• Test the full business process applications from start to finish
• Attend the technical reviews, and assist with the walkthroughs and software inspections sessions
• Review requirements, in the early stages of the SDLC and locate early detection of errors
• Attend Test Plan/Script reviews
• Conduct training sessions for test processes and deliverables
• Train End Users, using Quality Center
• Estimate change Requests in scope for testing
• Compile Project Test Schedule
• Review Business Design Documentation
• Create Test Plan/Test Summary Report/Lessons Learned documents
• Generate Test Scripts/ scenarios in Quality Center
• Lead Issues/Defects Meetings
• Create Test Data for Testing
• Create a matrix/status report using Quality Center
• Perform System and Regression testing
• Record Test Results in Quality Center
• Attend Change Control Meetings
• Communicate with project managers, developers clients to clarify performance requirements and to ensure application efficiency, effectiveness and conformance with regulatory and legislative controls
• Development of Test scripts and all related documentation e.g. documentation sign-offs, test-plans, test report etc.
• Performing quality checks at each stage of the design process to ensure conformance with protocol specifications.

Senior Tester -- Contractor, Government of the District of Columbia
Sogeti-USA, Vienna VA, May,2004-July 2006
• Mentor team members by helping to resolve issues or conflicts on projects prepare weekly status team meetings; evaluate team member performance including setting expectations and providing feedback, and conducting team building strategies. Ensure testing is completed within budget and time constraints
• Test HR (Peoplesoft) and Procurement (Ariba) system applications
• Interpret the functional requirements and design documents and develop and execute the appropriate test plans, test scripts and test cases against the software product suite
• Test the Business Process of the application
• Develop new testing approaches to accommodate tight schedules and resource constraints
• Conduct system, integration, regression and user acceptance testing
• Attend requirements and design meetings with the end user, business analysts and developers
• Develop scripts using Test Director and PVCS for issue reporting and tracking
• Responsible for documenting test results and generating status reports for various phases of the software release
• Report all bugs to the development team and seek resolution to the problems before signing off on the release
• Write SQL queries for backend data validation
Systems Specialist
Westat Incorporated, Rockville MD, July, 2001--May 2004
• Wrote test plans with stated inputs, outputs and expected results
• Verified the application confirmed to its own standard and requirement specifications
• Uncovered needs, weaknesses, and discrepancies in systems to insure the consistency between analysis, design and developed applications
• Assisted in coordinating and administering an issue tracking system that kept track of build status, versions, defects, code changes, and enhancements
• Wrote detailed reports of test results to include detailed procedures conducted during testing, the configuration tested and the
expected results versus actual results
Software Tester
Encompass Global Technologies, Beltsville MD, November 1999--June, 2001
• Identified software defects with a web-based Active Project application
• Performed system, end-to-end, functional, integration and regression testing
• Tested the web site under different platforms to ensure compatibility.
• Attended review meetings to assess product risk areas during the development cycles
• Maintained a Track Integrity database that tracked all discrepancies
• and failed test cases

Education:
B.A., (Honors), Social Science, November, 1989, Polytechnic of East London, England
Training
• ISTQB Certified Software Tester: January 2008
• Certified Software Tester: March 2007
• Introduction to SQL (Oracle), USDA Graduate School: April 2001
• Win Runner Overview, Encompass Global Technologies: March 2001
• Introduction to Database Design, USDA Graduate School: October 2000
• MS Access 2000, New Horizons Computer Learning Center: September, 2000
• Practical Software Testing Methods, Learning Tree International: April, 2000
• Software Testing and Inspection Methods, Encompass Global Technologies: March 2000
• Microsoft Certified Professional (MS Windows NT Workstation): Month October 1999
• A+ Certified PC Technician, Northern Virginia Community College (ICTS): May 1999


Certifications
ISEB Certification
Softest Certified, Software Tester


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