User Experience Designer Resume

Title
User Experience Designer

Primary Skills
Design / Analysis, Prototyping

Location
US-RI-Providence (will consider relocating)

Posted
Mar-01-09

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:: USER EXPERIENCE WORK
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Exnihilo, Providence, RI
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Senior User Experience Designer, 09/2008-01/23/09

- Adapted existing designs to accommodate changing business goals for the Dell Equallogic website redesign, Citizens Bank knowledge management application and Textron site updates.


One to One Interactive, Charlestown, MA
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Information Architect, 12/2007-09/2008

- Defined, created and tested interactive prototypes for web-based applications for McGraw-Hill Construction and Healthy Advice Networks.


Digitas - Boston, MA
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Lead Interaction Designer, 05/2007 - 12/2007

- Collaborated with cross-functional teams to create detailed experience models, scenarios, flow charts / sitemaps, competitive assessments and wireframes that aligned with brand attributes for the following: General Motors (Pontiac and OnStar), Proctor & Gamble (Gillette, Tide, Duracell) and Sara Lee (Jimmy Dean, Hillshire Farm, Best's Kosher and Gallo).


Enlighten -- Ann Arbor, MI
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Information Architect, 04/2005 - 04/2007

- Defined and designed a broad range of Web-based business solutions including rich internet applications for many clients, including: Hunter Douglas, Audi, Jimmy Johns Sandwiches, Blue Cross Blue Shield of Massachusetts and Techstreet (a division of Thompson).

- Performed user needs analysis, contextual research, business process analysis and structured complex content.

- Synthesized business and user needs into web site designs by creating site hierarchies, defining functional requirements and presenting findings and designs to clients and team members.

- Created detailed requirements documentation and functional specifications for use by writers, artists and engineers and ensuring usability throughout the website production process.


Insight Interactive -- Philadelphia, PA
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Information Architect, 3/2005 - 4/2005

- Created wireframes and site maps for pharmaceutical websites as an independent contractor.


WAF Fine Art & Illustration -- Providence, RI
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Webmaster / Interaction Designer, 01/2003 - present

- Designed and currently maintaining artist's online fine arts portfolio.


Bloomington Chamber of Commerce -- Bloomington, IN
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Consultant with the South Central Indiana Small Business Development Center, 01/2004 - 05/2004

- Assessed status of current website. Developed methods for integrating e-commerce activity into the current business model with consultant team.


Instructional Consulting Office (ICO) [at Indiana University] -- Bloomington, IN
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Database Design Consultant, 01/2004 - 05/2004

- Analyzed ICO work system and needs with design team.
- Developed a database and web based interface to track ICO consultant/client interaction for in-house reporting.


Internal Medicine Associates -- Bloomington, IN
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Consultant with the South Central Indiana Small Business Development Center, 08/2004 - 12/2004

- Conducted a socio-technical analysis of the IMA website.
- Created redesign prototype with consultant team.


School of Library and Information Science [at Indiana University] -- Bloomington, IN
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Systems Analysis Consultant, 08/2003 - 12/2003

-- Performed an extensive analysis of the Webmasters work practices.
-- Developed a knowledge management system with analysis team to combat the loss of tacit knowledge caused by high turnover.

Computer Consultant, 05/2003 - 05/2004

- Troubleshoot printers, computers and projectors. Assist students, staff and faculty with technology.


Variations2: Indiana University Digital Music Library Project [at Indiana University] -- Bloomington, IN
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Usability Consultant - 07/2003 - 09/2003

- Conducted usability testing for the Variations2 explanatory website. The team's recommendations were implemented.




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:: TECHNICAL SKILLS
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-- Web Development: HTML, CSS, XHTML, and XML. Some JavaScript, Flash and PHP.

-- Design Tools: Axure, Visio, Omnigraffle, Dreamweaver, BBEdit, Fireworks, Photoshop, Illustrator.

-- Platforms: Mac OS, Windows OS, UNIX. Design for cross-browser implementation on all platforms.

-- Working Knowledge Of: Section 508 and W3C accessibility standards, content management systems and Ajax.


DESIGN / ANALYSIS:
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I am able to translate requirements into tangible system and product designs and have practical experience in producing:
-- scenarios
-- flowcharts
-- wireframes
-- HTML, paper and Axure prototypes
-- use cases and storyboards
-- functional and interaction design specifications


HUMAN FACTORS:
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I am experienced in the full range of usability engineering activities:
-- requirements gathering
-- task analysis
-- workflow analysis
-- user-centered interface design
-- rapid prototyping
-- heuristic evaluation
-- usability testing and analysis of test results


COMMUNICATION:
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-- I am flexible, adaptive and able to multi-task.
-- I enjoy working in fast-paced cross-functional team environments.
-- I can quickly learn emerging technologies.



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:: EDUCATION
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Indiana University: School of Library and Information Science (SLIS) -- Bloomington, IN
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Masters of Information Science (MIS) May 2004

-- Focus: Human-Computer Interaction, Information Architecture


Earlham College -- Richmond, IN
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Bachelor of Arts, December 2000

-- Majors: Economics and Sociology / Anthropology



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:: AWARDS
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The Hunter Douglas iMagine Design Center (work done while at Enlighten) won:
-- Two W3 Silver Awards
-- Finalist in the International Design Excellence Awards (IDEA)

I was the Information Architect on the project and compiled the requirements documentation, designed all application interactions, wrote the functional specifications and worked with the engineers and client to implement the designs.



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:: PROFESSIONAL AFFILIATIONS
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-- Association for Computing Machinery (ACM)
-- The American Society for Information Science & Technology (ASIS&T)
-- Interaction Design Association (IxDA)
-- Boston Web Innovators Group

Certifications
See above


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