Resume of PC Technician/Desktop Support

Title
PC Technician/Desktop Support

Primary Skills
PC Repair, Upgrades, & Updates, Office Software Knowledge, Website Creation, Virus, Spyware, & Worm Removal

Location
US-NV-Las Vegas

Posted
Feb-16-07

Skills

•Windows XP Fundamentals Certified
•5 Year In-Field Training and Experience\Knowledge of Computers
•DOS & LOTUS123 trained
•Microsoft Software Novice
•Corel Software Trained
•Network\Internet Configuration Trained
•Computer Component Configuration Expert
•Software Compatibility Experienced & Trained
•Web Design 2.5 Years Experience
•Internet Sales Novice
•Linux\Lindows\ & MS Office Experience
•Custom Computer Design Expert


Experience


Personal Contract Work Details October 2002 -- Present
PC Technician -- Help Desk
For the past 5 years, including in between job assignments I have contracted out my services for various jobs but limited to; OS installs, network setups, workplace optimizations, web protocol configurations, website setups & design, virus & spyware removals, hardware upgrades, hardware updates, PC repairs (hardware & software), and PC fabrications. I have worked with all operating systems including Linux & XP, as well as Windows 2000 Professional. I am currently scheduled to get my COMPTIA A+ Certification on the 16Th of this month, so I am confident to add that my PC repair skills are definitely up-to-date. I have built PC's for customers needs and also programmed them as well. Performed every aspect of a computer repair and configuration. I am also currently attending UOP to attain my IT Associates Degree.

Helio Company April 2006 - Present
Tech Support

Call center tech support for Helio mobile devices. I administer the E-share department of the company, which returns all email inquiries that are sent towards the client basis. I also am leading technician on floor for doing tech support for our devices. (Mobile phones)

LV Auction Services August 2003 -- January 2007
Web Manager/ Tech Support

Managed website, designed and maintained as well. Fix any known PC problems, create new media, and help design auction templates.

SinCity Auctions Inc. October 2002 - August 2003
Web manager\General manager

Managed website, designed and maintained company domain. Kept company PC's maintained, optimized and taken care of, managing all employees under my supervision. Designed auction templates and all other media for company.

Delles Management November 2001 - August 2002
Computer Technician

Managed the company computer protocols. Built PC's in office area, as well as networked the company's computers. Supervised all sales and media introductions and evaluated all ideas presented to the company for considerations. Managed all operations in the company.


Education

University Of Phoenix June 2007
Associates Informational Technology
Las Vegas, NV

Attaining Informational Technology Degree, which consists of customer support, tech support, and knowledge of technology in the public concept, and understanding of public relations to the technological concepts.

Art Institute Of America 2000
Associates Art Appreciation
Minneapolis, MN
•Correspondence Education
•Art Appreciation, History, and Future
•Graphic Design
•Color Theory

Community College of Southern Nevada June 2007

Other Computer Related\Technical - Las Vegas, NV
•Computer Fabrication and Construction
•Attending MSCE Certification,
•Attending Network System Class,
•Attending CISCO\Systems Class, As of Now
•Sociology and Psychology Courses
•Network Systems Classes A


Certifications
-XP Fundamentals
-CompTIA A+


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