Location
US-CA-San Diego (will consider relocating)
Posted
Apr-15-09
RESUME DETAILS
TECHNICAL EXPERIENCE
MICROS Systems (MCRS), San Diego, CA Aug 2004 -- Feb 2009 Implementation Specialist • Designed databases utilized by restaurants for order entry, timekeeping, and reporting • Worked with and lead the clients through each step of the database design process including, initial information gathering meeting, review of the database, management and staff training, and support during and after the computer system was installed in their business. • Created and modified customized Crystal Reports to satisfy each organizations specific needs. • Managed a cross-functional team of associates, client end-users, and third-party vendors to design, test, and implement their new software.
EDUCATION
Master in Arts, International Relations May 2009 University of San Diego, San Diego, CA
Bachelor of Arts, Anthropology June 2004 University of Washington, Seattle, WA
NON PROFIT EXPERIENCE
International Rescue Committee, San Diego, CA Feb 2009 -- Present • Create newsletter for the Microenterprise Department • Perform general administrative tasks such as data collection, input and organization
I -- to -- I (www.i-to-i.com) Costa Rica Apr 2006 -- May 2006 • Designed syllabus for students consisting of English and art lessons and developmental skill building • Collaborated with community leaders to create a development plan for children's learning center
Starlight Children's Foundation, Seattle, WA Sep 2003 -- Sep 2006 • Planned and implemented fundraising activities and budgets in order to acquire goods/services for the children and their families. • Created project goals and ensured the successful completion of including various drives, parties, outings, for families and volunteers.
ADDITIONAL EXPERIENCE
Hotel Monaco, Seattle, WA Jan 2004 -- Jul 2004 Front Desk Agent • Assisted guests with room accommodations and access to hotel services. • Expert user of the hotel guest reservation and billing system that provides guest and account information. Claremont Hotel, Seattle, WA Jul 2003 -- Jan 2004 Front Desk Supervisor • Resolved guest problems with hotel staff and complaints and/or requests made by guests. • Assisted guests with room accommodations and access to hotel services and expert proficiency in the hotel guest reservation and billing system that provided guest reservations and account information. CERTIFICATIONS AND TECHNICAL PROFICIENCIES
• Microsoft Office: Word, Excel, Access and Desktop Publishing • Knowledge of Crystal Reports and Oracle SQL • CPR and TEFL certified • Knowledge of computer networking and TCP/IP standards
Certifications
See above
CONTACT DETAILS
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