Entry Level Web Development Resume

Title

Entry Level Web Development

Primary Skills

Website Design and Administration

Location
US-CO-Colorado Springs (will consider relocating)

Posted
Jul-18-12

RESUME DETAILS

Career Overview

Seeking a technical career, with a goal towards completing a bachelor's degree in web design. Type of person: Works well in high pressure environments, highly skilled in IT, self-motivated and assertive, quickly learns policies and procedures, highly motivated, exceptionally organized and efficient

Skills and Accomplishments

Business Writing and Research for IT Professional
Business Communication for the IT Professional
Critical Thinking
Soft Customer Education Training 1
Team Collaboration - Brainstormed development team evolution strategy and deployed best practices, such as team programming, test-driven development.
Ensured customer satisfaction by providing online technical support.
Website Design
Created and maintained a website for Z&R Property Management. www.zandrmgmt.biz
Website Design and Administration
Microsoft Word
Microsoft PowerPoint
Microsoft Access
Microsoft Excel
Java
HTML
Clerical Filing
Administrative Clerk
On the Job Trainer
10 years of exceptional customer service,
6 years experience in a self supervised setting

Education and Training

2012 University of Phoenix - Axia Colorado Springs, CO
Bachelor of Science Information Technology/ Web Design

2010 University of Phoenix - Axia Colorado Springs, CO
Associate of Arts Information Technology/Web Design

Work Experience

June 2010 to June 2011
Z&R Property Management Colorado Springs, CO
Administrative and Clerical Support Staff

Directly supported over ten property managers responsible for over twenty commercial properties and over one hundred private residences. Developed and maintained the company website ensuring customer access to account and payment information. Accomplished multiple tasks daily in addition to scheduling meetings, sending out property statements/violation letters, assisting customers with technical difficulties and maintained all company databases. Improved the filing/property administration process; streamlined both hard copy and electronic files resulting in a dramatic reduction in wasted property manager time.

August 2009 to June 2010
Affiliated Computer Services Colorado Springs, CO
Customer Service Agent

Customer service agent to all Verizon clients. Responsible for assisting customers with account issues while achieving the highest standards of quality and customer service. Resolved a variety of customer issues in minimal time while improving customer service utilizing soft customer service training. Also accounted for and safeguarded sensitive customer information without any incidents.

Certifications

See above

CONTACT DETAILS

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