Resume of Project Manager

Title
Project Manager

Primary Skills
Software Engineering, Risk Management, Integration & Test, Business Requirements Analysis

Location
US-CO-Bailey

Posted
Jan-09-08


PMO PROFESSIONAL

IT Professional Offering Continued Development. Quality-Oriented and Detailed-Focused,
Working Effectively with Clients, Technical Teams, and Vendors

* An innovative problem solver offering 10 years of technical and managerial experience controlling costs, maximizing profits, meeting deadlines, and surpassing expectations
* Expert in leading the development and implementation of emerging technologies to increase productivity while streamlining efficiency.
* Exceptional documentation, presentation, staff development, training, and leadership skills. Authored numerous plans, documents, procedures, standards, policies, guidelines, overviews, assessments, white papers, presentations, reports, and templates.


AREAS OF EXPERTISE

Software Engineering * Risk Management * Integration & Test
Business Requirements Analysis * SW Requirements Analysis * Project Planning * Project Management

* Project Management
* Resource Allocation
* Software Management
* ITIL
* Configuration Management
* Software Metrics, Function Points
* Software Lifecycles
* Resource Management
* Risk Management * Software Development
* Quality Assurance
* Formal Test
* Requirements Analysis
* Test Planning & Integration
* Quality Engineering
* Hardware Administration
* SDLC Metrics
* Business Analysis


* Project Management\Business Analysis: Over ten years direct experience in developing, managing, analyzing and reviewing business processes associated with the PMO. Developed, structured and managed PMO lifecycle for retail applications and telecommunications such as: Express, Victoria Secret, Lane Bryant, New York and Company, Henri Bendel, Bath and Body works, Limited, Structure, White Barn Candle Company, Coldwater Creek, Cricket Communications, Alaska Native Broadband, Leap Wireless.
* Communications: over ten years experience in preparing and delivering presentations to customers, developers, and other stakeholders on project estimation and planning.
* Documentation: Expert in creating, modifying, and using document templates, guidelines, and standards for us in creating project charters and plans.
* Prototypes/Simulations: Over ten years experience in creating prototypes using modeling to produce project plans and analyze project risks. Five years experience in creating reliability models for planning testing to establish reliability resting from business requirements.
* Work Mode: self-directed individual contributor with over nine years managerial experience. Excellent in working with teams, and communicating status, results, risks, plans to higher levels of management and customers.


CAREER DEVELOPMENT


PMO - Manager Business Analysis\ Sr. Project Manager - Cricket Communications, Greenwood Village, Colorado 2006 to Present
* Completed daily managerial duties such as hiring, correcting, resource allocation, mentoring employees on project management and business analysis initiatives
* Drove release management while partnering with IT to implement a 12 week release calendar preventing resource over utilization and improved capacity modeling
* Implemented a full PMO swim lane process map from project charter thru user acceptance testing and lifecycle management post project launch
* Illustrated the importance of return on investments analysis after project launch and overall benefit to corporation
* Recognized risk management and implemented proper impact assessments and change management protocols
* Built relationships between cross-functional teams and educated the importance of following strict PMO methodology
* Performed high level project management initiatives while acting as business analyst for high profile and high budget projects involving Cricket Communications and external partners

Sr. Business Analyst\Project Manager - Coldwater Creek, Sandpoint, Idaho 2005 to 2006

Build and develop initial business analysis and PMO team and methodology to comply with Coldwater Creek and industry standards best practices. Strict focus highlighting business process re-engineering and object oriented business process mapping using UML 2.0 while utilizing project server to coordinate project management activities
* Built and developed detail oriented business analysis team within 3 month period including hiring and training employees
* Implemented and helped Sr. Manager with release management and overall IT resource allocation
* Drove multiple training initiatives associated with Rational Rose and Object Oriented Analysis and Design focusing on UML 2.0
* Developed multiple requirement documents focusing on proper requirements definition using "must" and "shall" statements
* Successfully managed largest project in company history focusing on logistical inventory management completing a full business process flow and implementing a successful re-engineered solution within one year

Manager - Software Quality Assurance - Coldwater Creek, Sandpoint, Idaho 2005 to 2006

Develop and implement a strong quality assurance environment focusing on core business systems such as: HP 3000 Ecometry direct catalog system, AS400 Island Pacific inventory management system, AS400 PKMS warehousing system, Ultimate Software payroll and HR system, Multiview financial GL and sales audit system, Kenexa HR candidate applicant tracking system, Tradewinds retail point of sale system, along with many other in house applications.
* Report and work directly with Executive Director on streamlining best business practices
* Developed and managed complex Software Quality Assurance team conforming to ITIL business practice while adhering to Sarbanes-Oxley change management guidelines
* Produced software quality assurance standards and procedures, and numerous document templates.
* Educate business partners of Software Quality Assurance initiatives and critical business impact
* Assist Project Delivery on managing complex projects along with forecasting accurate project timelines

IT Team Lead - Limitedbrands, Columbus, OH 2002 to 2005

Designed and created special project team to implement largest information technology projects in company history. Managed projects to maximize efforts and control cost while completing the projects well under budget within allotted time frame. Responsible for hiring associates, team development, and keeping morale high while successfully adhering to company SDLC levels

* Executed a Multi- million dollar, 1300 store POS rollout, spanning 3 months with a 0.01% abort rate coming in well under budget
* Executed a Multi- million dollar, 904 store POS rollout, spanning 3 months with a 0.02% abort rate coming in $600,000 under budget
* Level III Technical Development and 24x7 Support providing analysis for all retail store technology
* Managed, hired and trained key personnel based on project initiative
* Managed vendor relations and communication with field technicians
* Project Liaison between business partners and IT while determining project scope and implementation
* Assisted Executive Director with department needs and implementation of best business practice methodology








POS Specialist -Limitedbrands, Columbus, OH 2001 to 2002

Provided a high level Quality Assurance and Retail Support to broad spectrum of more than 4000 retail store POS and Telecommunication systems throughout the continental United States. Mentored and developed Store System help desks for Express, Victoria Secret, Bath and Body works, and Limited stores.

* Performed Configuration management on POS software and hardware for a multi system environment
* Tier 3 Developer and Support for 30 associate help desk and 4000 store system environment
* Domestic travel to store locations for project management and technical support
* Responsible for over 100 platform lab for testing and development, including software and hardware.
* Executed blue prints outlining strategic testing and development strategies.


Computer Operator II - Limitedbrands, Columbus, OH 1999 to 2001

Performed high level monitoring, system maintenance, system backup and recovery of large processing machines such as IBM AS400, Tandem data warehouse, Mainframe applications.
* Actively Monitored all job streams pertaining to AS400, Mainframe, and data warehouse processing
* Developed and implemented backup and recovery processes for AS400
* Wrote training manuals and procedures for lower level associates


Grounds Maintenance Supervisor - University Of Nebraska, North Platte, NE 1997 to 1999
Responsible for crew of 12 grounds and maintenance personnel for the University of Nebraska West Central Research Facility.
* Supervised Technical team of 12 to carry out grounds maintenance needs and requests
* Assisted professors with specific agricultural research studies
* Forecasted department budget
* Implemented 2 distant learning class rooms entailing support of all networking, distant learning technology, and telecom equipment
* Carried out all MAC(Move Add or Change) requests for Information Technology campus wide







TECHNICAL QUALIFICATIONS

HARDWARE: * PC Hardware Configuration Operating Systems: * Windows XP, XP Professional, 2003, 2000, 98, 95 * Windows 2000, 2003 Server * Unix * JDA\JBA * PC Technician * Xcellnet * Remoteware * Dameware * PC Anywhere * Ghost * Raide * Peoplesoft * Kenexa * Tandem * Island Pacific * Ecometry HP 3000 * Symbol Handheld RF * Routers: Symbol, Cisco, Vanguard * Digital relay * T1 * Shopertrak * Peregrine * Remedy
LANGUAGES: * HTML * VB * XML * SQL* Mercury Development Tools: * Load Runner * Quick Test Pro
PROJECT MANAGEMENT TOOLS: * MS Project * MS Access * MS Office * MS Outlook * Sharepoint
ANALYSIS: business process, business requirements, functional requirements, system & software requirements, reliability, risk, sizing, effort estimation, DOOR's

EDUCATION

Computer Information Management
Ashworth College
Atlanta, Georgia

Welding and HVAC
University Of Nebraska
North Platte, Nebraska

CERTIFICATIONS / STUDIES

* ITIL (IT Service Management) (2005)
* Nortel IP BCM Phone Systems
* Panasonic Digital Phone Systems
* Shoppertrak
* Object Oriented Analysis and Design using UML 2.0

Certifications
See above


You must be logged in and have a current resume access subscription. Login or Register »

View all resumes in US-CO-Bailey »
View all resumes in US-CO »

View other Project Manager resumes, IT Manager resumes