Senior Business Analyst Resume

Title
Senior Business Analyst

Primary Skills
Microsoft Office (Word, Excel, Project, Visio, Powerpoint), SQL

Location
US-NY-New York

Posted
May-20-09


EXPERIENCE
MediaOcean (A Donovan Data Systems Company)
New York, NY
April 2005 to March 2009
Senior Business Analyst
* Acted as a liaison between clients and developers in designing, creating and communicating business needs and setting expectations of system functionality
* Strategically planned and managed project requirements and deadlines with the stakeholders to determine which requirements were critical and which were enhancements or additions to the critical functionality
* Interfaced with corporate clients such as ABC, NBC and Katz Media on business systems design and development issues
* Utilized effective project planning, tracking and communication methods to increase team comprehension of status, risk and responsibility
* Developed, coordinated, and implemented plans to test business and functional processes during system development and quality assurance testing
* Created and executed SQL queries to verify that Reporting and Administration databases were set up properly
* Completed Project Management training course that included working knowledge of project management life cycle methodology

Bookspan (Formerly Book of the Month Club & Doubleday Direct)
Garden City, NY
August 1997 to April 2005
Senior Business Analyst (August 2001 to April 2005)
* Managed all aspects of projects including documentation of all phases of project, coordination of project deliverables, design of detailed test plans, prioritization of tasks and resource allocation
* Synchronized multiple departments and personnel to meet requirements and deadlines across projects
* Coordinated project components in full business and systems integration of two businesses, including formation of GAP analysis, creation of detailed conversion rules, data mapping and documented project aspects and deliverables
* Worked closely with marketers and technical analysts to develop new systems to support the Consumer Marketing Department
* Facilitated training, troubleshooting and writing of system user manuals
* Created MS Access databases to keep track of programming behind special promotion mailings

Business Analyst (August 1998 to August 2001)
* Created and implemented enhancements to existing systems to create interdepartmental efficiencies
* Liaised between multiple departments and Information Technology group to define requests and refine requirements
* Responsible for the creation, proofing and design of creative and lettershop services
* Troubleshot with various internal departments to solve shipping, legal and customer service issues
* Assisted MIS Programming group with Year 2000 Segmentation coding
* Ensured that postal regulations on products were met

Junior Business Analyst (August 1997 to August 1998)
* Established segmentation criteria to select members of monthly catalogs utilizing house selection software for book club fulfillment
* Researched and defined business requirements, documented functional specifications, implemented procedures and conducted user acceptance testing for new marketing promotions and policy changes
* Programmed historical database for marketers to increase response rates by targeting book club members for test and special message mailings
* Helped write Visual Basic Applications for Excel to enhance worker productivity
* Responsible for running simulation tests using Focus and JCL coding to secure proper payment distribution and quality control of customer files and offers

EDUCATION
Hofstra University Hempstead, NY
Master of Business Administration
May 2002
Concentration: Business Computer Information Systems

State University of New York at Binghamton Binghamton, NY
Bachelor of Arts in Economics
May 1997
Concentration: Economics of Business
Deans List

COMPUTER SKILLS
Microsoft Office (Excel, Access, Project, Visio, Word, PowerPoint), JCL, Focus, CICS, TSO, Lotus Notes, Atlassian JIRA, SQL

Certifications
See above


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