Information System or IT Professional or MIS Manager or IS Resume

Title
Information System or IT Professional or MIS Manager or IS

Primary Skills
JD Edwards, AS/400, EDI, Windows, Cisco

Location
US-OR-Portland

Posted
Oct-02-08

PERSONAL STATEMENT
Over 8 years of diverse experience in developing and successfully implementing various strategic operations, marketing, IT and personnel strategies designed to improve operating efficiency and increase profits for multimillion dollar corporations. Experience includes JD Edwards, Microsoft, and Cisco software packages. Highly effective in promoting productive work environment with strong commitment to team building, and quality. Exceptional attention to detail with regard to development, packaging and distribution.

HIGHLIGHTS OF QUALIFICATIONS
- Eight years of increasing responsibilities in the Information Technology industry.
- Skilled in all aspects of implementing and maintaining JD Edwards OneWorld XE ERP system.
- Skilled in all aspects of IBM AS/400 Administration.
- Gained diverse experience in ERP CNC functions.
- Supported 250 user Windows 2003 environment.
- Successful Implementation of 150 user 4 server Citrix farm.
- Provided Leadership and Management support to 5 person IT Department.
- Microsoft Certified Systems Engineer (MCSE)
- JD Edwards OneWorld XE System Administrator
- Cisco Certified Network Associate (CCNA)
- IBM AS/400 Security Officer
- JD Edwards Application Analyst - OneWorld XE

EMPLOYMENT HISTORY
Senior Business Analyst/IT Manager - May 2006 - Present
Hickory Hardware, Inc, Nashville, TN
Lead the executive team in effectively managing information resources to support strategic planning for the merger of 5 sister companies into new entity. Led the process to identify information systems needs, to define strategic and tactical projects, and to develop budgets. Managed information technology staff of 4 and $1 Million IT budget for corporate headquarters restructuring. Defined, designed, and developed enhancements to existing JD Edwards ERP and Warehouse Management systems to improve operations. Managed and approved delivery commitments, including costs, schedule, and approach. Cleaned up and corrected a failing accounts receivable process to collect approximately $30 million in delinquent AR. Provided support and direction to EDI area of the business including incoming documents, translation into host ERP package and extraction from ERP to outgoing EDI Documents. Developed remote-based support system and instituted Web-based help desk, this reduced need for staff at remote locations. Researched, designed, and implemented process improvements not only within IT but where Technology applied to customer facing aspects of the business.

Network Administrator - Oct. 2000 - May 2006
Faultless Caster Division, Hickory Hardware, Inc
Installed, configured, and supported 200+ desktop and laptop computers. Replaced HP3000 customized mainframe system with AS/400 running JD Edwards OneWorld XE. Provided CNC support for primary location and 6 remote locations. Designed and implemented WAN technologies to connect all facilities to primary location. Installed and administered Citrix environment. Installed and administered CreateForms! for OneWorld. Implemented dcLink wireless data collection servers. Installed and administered MS SQL Server 2000 to support ERP environment. Provided DBA support for DB2/400 database on OneWorld enterprise Server. Administer E-mail messaging systems for 200 users. Implement VPN between sites and outside sales force. Support T1 to Internet with Sonicwall Firewall. Administer Cisco Voice over IP telephony solution.

Electronic and Instrumentation Repair Tech - Jul. 1998 - Oct. 2000
LTV Steel Company, East Chicago, IN
Analyzed problems and repaired all electrical equipment including DCS computer controlled networked PLC systems. Diagnosed system hardware, software and operation problems, and implemented corrective action. Incorporated the design of network extensions to extend life of PC's in rugged duty environments.

EDUCATION
A.A.S., Electronic Engineering Tech - May 1996
ITT Technical Institute, Newburg Indiana
GPA: 3.94. National Vocational Technical Honors Society

Certificate, MCSE - 2000
Current Technologies CTEC
Completed the Microsoft Certified Systems Engineer, Windows NT 4.0 track.

Jun. 2001
JD Edwards
Trained in CNC Foundation, System Fundamentals, System Administration, OneWorld Overview.

Jul. 2006
Athena Training Center
MCP Training - Exchange 2003

Certifications
See above


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