Business and Information Technology Professional with 8 years experience in the operating and managing of multiple projects, with an understanding of consulting, designing, and increasing profits OPERATIONS * INFORMATION TECHNOLOGY * ACCOUNT MANAGEMENT SUMMARY OF QUALIFICATIONS
* High-performance, results-oriented business management professional with a strong background developing and maintaining complex process driven operations * Proven ability to guide cross-functional teams in the design, re-design, and launch of leading-edge business solutions, driving record-setting sales revenues * Adept at problem solving and applying analytical principles to explore and evaluate solutions * Skilled trainer capable of successfully interacting with diverse individuals and groups, utilizing strong communication skills to ensure technical information is related appropriately * Driven passion for improving business unit operations. * 8 years of consulting in Information Technology * 4 years of business consulting in IT Infrastructure and Business Development * Focused on cutting costs, maximizing revenue, and increasing productivity * Network Infrastructure Design / Development * Process Redesign / Change Management * Process Improvement & Redesign * Contract Development / Negotiations * Budget Administration / Management * IT Operational Policy Development * Cost Reduction and Avoidance * Team Building / Leadership
CAREER ACHIEVEMENTS * Owned and operated a successful IT company * Proven record of assessing, planning, designing, building, executing, and managing projects * Unique customer service skills-oral and written communications PROFESSIONAL EXPERIENCE PRESIDENT February 2007-July 2008 BENCH CREEK CONSULTING Kamas, UT Consultant for businesses in Information Technology assists in finding new markets and new sources of revenue * Increased growth and profits due to creation of responsive and market-driven teams * Manage overall business growth, sales, budget, revenue and structure * Developed and executed plans for customers and maintained those plans correctly and effectively * Assembled team of consultants to assist customers * Assisted companies with redirecting focus and increasing profits INFORMATION TECHNOLOGY CONSULTANT May 2008-July 2008 TECHLOGIC Kamas, UT Information Technology consulting for small to mid-sized companies-lead team projects * Assist in business development * Created new business process to increase productivity with CRM Management, inventory control, account management, and customer service * Helped companies reduce costs, increase productivity VICE PRESIDENT / BOARD OF DIRECTORS January 2006-January 2008 STONE SECURITY Lehi, UT Provides businesses with high quality security and surveillance and the most responsive customer support with 1.5 & 3.5 Million revenues for the first two years respectively * Oversee development and implementation of all technology resources for the IT consulting division * Held full responsibility for starting new division, including formulating company vision, long-range strategic planning, client management, and software development processes * Directed all operations for creating operational procedures for servicing clients, generating new clients and defining organizational structure. * Instrumental in crafting customer service policies, organizing business processes, technical solutions, and documenting all procedures * Created a more responsive and market-driven organization resulting in increased profits by $12K per month * Maintained project in developing and deploying new business operating procedures for tracking inventory procedures and documenting all client infrastructure designs DIRECTOR OF INFORMATION TECHNOLOGY April 2004-August 2006 REEDDATA Midway, UT An optical archiving systems manufacturer providing solutions for a paperless organization * Demonstrated high-level of dedication maintaining Cisco equipment and multiple server platforms, Blade Servers, and various backup software applications * Successfully led development project team in clustering multiple 2003 servers * Earned a reputation among peers for successfully managing projects and implementing strategies to achieve goals, while increasing sales, and documenting all information updates * Served as project manager for optical archiving systems manufacturer providing software solutions for a paperless organization * Collaborated with diverse clientele providing business-consulting solutions for maintaining and developing key technical systems * Directed activities for supporting data centers, Banks, Credit Unions and Auto Dealerships, providing critical security applications such as penetration testing, corporate virus solutions and data encryption * Defined and deployed disaster recovery plans, and maintained communication with clients, administrators, and upper management ADDITIONAL EXPERIENCE * IT Administrator, Microsoft/Convergys, Orem, UT, May 2000-April 2004 EDUCATION AND TRAINING BACHELORS OF BUSINESS Expected 2010 UTAH VALLEY UNIVERSITY Provo, UT Finance * Management TRAININGS * QuickBooks ProAdvisor 2008 * Microsoft Sales Certified 2006 * CSSA Certified 2006 ASSOCIATIONS / TECHNICAL PROGRAMS * Business Network Administration Member, 2007 * Microsoft Office - Word, Excel, Project, Access, PowerPoint, Publisher * A+, Net+, MCP, CSSA-Certified System Security Administrator * Technical Skills- Microsoft Windows Platforms
Certifications
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