Manager Resume

Title
Manager

Primary Skills
A senior information technology management position responsible for all infor...

Location
US-MN-Lilydale

Posted
Dec-24-08

QUALIFICATIONS SUMMARY Consistently delivers projects quickly and within budget. Particularly skilled in saving troubled projects, managing systems operations and development with complementary technology procurement experience. Three of the systems developed were the best in the country when implemented. Summary of key skills:

Project Management Purchasing/Procurement Hiring
Strategic Planning Contract Management Budgeting
Stakeholder Relations Communications Problem Solving
System Development System Implementation Leadership
Supervision Process Improvement System Design

PROFESSIONAL EXPERIENCE

MAXIMUS
Director Feb 2008 - Nov 2008
Responsible for management of projects including budgeting, personnel, and scope of work. Participate in proposal development.
ZEROCHAOS
Senior Information Management Consultant Nov 2006 - Feb 2008
Engaged by ZeroChaos for EDS as the implementation manager for the New Jersey public assistance project. I supported development of the proposal in response to the New Jersey public assistance RFP. Made significant improvements to the proposal. I supported development of multiple proposals after New Jersey.
UNISYS Apr 2003-Jan 2006
Solutions Director, Health and Human Services Practice 2005-2006 Responsible for supporting the Unisys Health and Human Services Practice. Provided subject matter expertise to customer proposals and acted as a resource to projects based on 22 years of human services experience.
Director of Election Services 2003-2005 Responsible for the development of the elections program within Unisys. Selected elections service partners, assisted Unisys partners and customer relationship executives in pursuing elections business, supported proposal development, and supported projects. Provided elections subject matter expertise in proposals and projects.
MINNESOTA SECRETARY OF STATE
Chief Information Officer Jul 1999 - Jan 2003
Responsible for the strategic direction, development and operation of information systems. Replaced the entire technology infrastructure and systems with e-government capabilities. All new applications were web deployable.

MINNESOTA DEPARTMENT OF HUMAN SERVICES Jan 1988 - Jul 1999
Manager of Application Integration and Development 1994-1999 Responsibilities included developing the Department's administrative application infrastructure and standards, managing the agency-wide data warehouse, providing leadership in evaluation and integration of new technologies, and providing project management and application planning leadership. Managed projects in trouble to successful conclusion.
Supervisor of End User Computing 1989-1994 Manager of desktop support services for the Department's 1,500 workstations with a staff of 10 state employees and 5 contractors. Developed a system of customer service liaisons and a support plans for each division. Developed and published desktop standards.
Senior Systems Analyst 1988-1989 Coordinated the work of consultants as required, consulted on technology acquisitions, evaluate hardware and software, and consulted on other divisional systems activities.

RAMSEY COUNTY COMMUNITY HUMAN SERVICES DEPARTMENT Sep 1977 - Jan 1988
Management Analyst Responsible for improving manual and computer-based processes within the department.

SELECTED ACHIEVEMENTS

* Developed two proposals to acquire a voter registration system at a price the Secretary of State wanted to pay. Resulted in a total project cost of under $2,000,000 where the average states have paid over the last three years has been over $6,000,000.

* Developed a request for proposal to convert over 5 million paper, microfilm, microfiche, and digital documents to a common digital format. Resulted in saving hundreds of thousands of dollars on image conversion services.

* Implemented statewide voter registration system in 87 counties in 6 months for a government agency. Resulted in efficiently processed elections and saved money by retiring a mainframe system.

* Conceived, designed and implemented an enterprise human services data warehouse to analyze managed care encounter data and assess managed care rates. Saved the State of Minnesota millions of dollars and improved program management.

* Developed the advanced planning document (APD) and assisted in negotiating 90% federal funding with the Department of Health and Human Services. Resulted in proceeding with the project and saving the State of Minnesota $4,500,000.

* Redesigned and implemented filings of financing statements for a government organization to enhance archaic technology and to update legislative changes. Resulted in meeting major legislative reform requirements to Article 9 of the Uniform Commercial Code.

* Developed a work order, oversaw the conversion, and coordinated with the system implementation contractor the conversion voter registration data from an old mainframe system in six months. Resulted in a very rapid data conversion and saved $200,000 over having the implementation contractor do the conversion.

* Conceived of an automated eligibility system to improve the productivity of public assistance workers and sold the idea to senior staff. Resulted in a system that produced a net productivity improvement of 25%.

* Coordinated development, testing and implementation of a statewide election night reporting system to improve access to election results for the public and media. Coordinated with 87 counties and broadcast and print media resulting in a much faster election results.

* Coordinated the incremental development of the election night reporting system over the course of three election cycles (primary and general) to produce election results more quickly. This resulted in a lower total cost of development for all the features we had in the system.

* Developed a system to assist county public health nurses administer the Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) program and contact newly Medicaid eligible mothers and see new born babies on a periodic schedule. Resulted in the first application to use Internet technology and improved the administration of the program.

* Developed an insurance recovery system for child welfare medical expenses. Resulted in increased revenue of $1.5 million in first two years.

* Pioneered the use of video conferencing with user groups for the Medicaid Management Information System (MMIS). Resulted in an increase in user participation of 30%.

EDUCATION AND CREDENTIALS

Master of Business Administration, University of Minnesota
Bachelor of Science in Business, University of Minnesota
Certified Project Management Professional (PMP), Member, Project Management Institute
Curam Certified Professional (CCP)

Certifications
See above


You must be logged in and have a current resume access subscription. Login or Register »

Resumes in Lilydale, MN | Resumes in Minnesota

View other Manager resumes, IT Manager resumes