Project Manager Resume

Title
Project Manager

Primary Skills
Rational Unified Process (RUP), Requisite Pro (for requirement

Location
US-VA-Reston (will consider relocating)

Posted
Sep-14-09


Professional Summary

• Decisive, detail and result oriented, and problem solver with leadership experience in the IT industry (Hospitality, Mortgage and Financial).
• 7+ years of Experience covered all Phases of SDLC.
• Ability to work independently and manage business requirements and Project Delivery with a focused and scheduled approach, the ability to build and maintain strong working relationships with business sponsors and technical specialists.
• Strong analytical, problem solving, communication and documentation skills, with emphasis on clear, detailed Business Requirements, Business Rules and Functional Specifications, as well as reports to keep executive staff and team members informed of goals and project status.
• Sound understanding of Gap Analysis, requirement management, risk analysis and project plans.
• Proficient in eliciting requirements from the relevant stakeholders. Capable of understanding and documenting them in an organized manner.
• Experience in EDI and excellent knowledge in applications integration.
• Actively involved in interacting with the customers, analyzing requirements, finalizing functional specifications, cost estimation, project planning, budgeting, resource allocation, managing development, testing, and implementation/rollout.
• A decisive leader in a matrix environment with ambiguous and conflicting priorities.
• Good understanding of ETL, Data Processing, Data Management and processing/query Tools such
SAS, PL/SQL, Crystal Reports and COGNOS.
• Experience in conducting Joint Application Development (JAD) and Joint Application Review (JAR)
sessions to develop and agree upon a system that focuses on the business requirements.
• Expertise in Rational Unified Process (RUP), AGILE, Rational Clear Case, Software Development Life Cycle (SDLC) (Extreme programming, RAD), Methodologies and SDLC tools.
• Experience in working with end users to complete UAT and the QA team for developing use cases, test cases and test plans.
• Work Well under pressure/deadlines, Business requirement, vision document, use case, SRS, team work, problem identification and solution, QA, business skills, Technical skills
• Strong Experience in backend testing using automated Mercury Quality Center (Test Director) in the UNIX and Oracle Environment.
• Expertise in using bug tracking defect system, submitting the quality bugs, raising the issues, changes, defects, resolving bugs, and enhancements using Quality Center and Clear Quest.
• Successful in meeting new technical challenges and finding solutions to meet the needs of the customer.
• Dedicated, hard working individual with communication and inter-personnel skills to work at all levels of the organization.
• Multi-tasking capabilities with strong ability to plan, prioritize and manage complex projects under aggressive timelines.
Technical Experience Summary

• Experience in full System Development Life Cycle (Proposals, Process Engineering, Design, Development, Testing, Deployment and Support).
• Experienced in design and development of Web applications using Java (J2EE), IIS & ASP technologies.
• Technical proficiency in Java, JSP, PowerBuilder, Pro*C, Oracle PL/SQL, Crystal Reports, MS Access, Developer 2000, COBOL
• Experienced in GUI design and development using HTML and PowerBuilder. Having good experience in Client side validation using Java Script.
• Expert in Gap Analysis, Impact analysis and UAT implementation
• Proficient in different relational databases, designing and generating reports

Software skills

Operating Systems Unix, Windows 9x/NT, XP.
Programming / Scripting Java, JSP, PowerBuilder, Pro*C, Oracle PL/SQL, Crystal
Reports, VBA, Unix Shell Scripts, SQL, PL/SQL, Visual Basic,
HTML, AMTrix, Mercator,MS Access, Developer2000, COBOL
RDBMS Oracle 10g/8i/7.x, MS-SQL Server 2000 / 6.5.
Project Management MS Project 2000
Processes/Technologies Rational Unified Process (RUP), Requisite Pro (for requirement
gathering), Rose, CRM, ERP,Test Director, Use Cases, Case
wise, Workflow and UML

Projects/Experience

FORD MOTOR COMPANY, MI

Period : Nov 2008 -- Present
Role : Project Manager
Team Size : 18

• Functioning as a Program Manager and leading different teams in SOA environment. Have 21 direct reports, two project managers and an overseas team
• Working with CRM on a multi-million dollar project to automate Dealers Ask Ford tool to be used by Dealers nationwide thereby resulting in head count reduction at all of the call centers and finally saving company about $1.2 million annually
• Successfully moved as many as 15 supported applications and support to Manila, Philippines
• Successfully delivered IVR Automation projects for B2B and B2C call centers
• Worked on a Server Migration project to update and migrate servers from local server rooms to centralized Data Center
• Responsible for the effective management of assigned Corporate IT Project and delivery of expected business solutions - develop project goals and objectives, work plans, timelines, implementation strategies and evaluation methods
• Accountable for budgeting and providing efficient cost estimates
• Creating and defining systems scope and objectives based on both user needs and a thorough understanding of applicable business systems and industry requirements
• Working directly with Business Management to consult and gather requirements using UML and RUP tools
• Researching current IT trends, technologies and market to relate them to the current projects
• Translating organizational business requirements into effective business solutions
• Working with teams designing and installing Development and Application Servers like Oracle database server, Web Sphere, Siebel web and app servers etc.
• Interacting with appropriate support organizations regarding the BAC Server infrastructure for development of server requirements, procurement and support
• Leading the design and implementation of process and system improvements including integration with other functional areas
• Supervising team from Computer Telephony Integration (CTI), Siebel Call Center product and assisting them in writing Vectors, VDNs to associate with call objects
• Supervising the project to develop a new application for IVR(interactive voice response) system using webforms and validation methods using web services against Siebel database
• Supervising consumer facing portal and web development teams using ASP.NET, J2EE, Oracle, IBM websphere and SQL server databases
• Continuously reviewing and monitoring project direction and progress to ensure the effective delivery of quality systems within the allocated timelines and funding
• Applying architectural concepts, principles, and tools relevant to Infrastructure, Information, Applications, Organizational Structure, etc.
• Providing technical expertise and cost effective initiatives
• Developing project plans, Gantt Charts etc. using PM methodologies and phases
• Using UML tools like MS Visio to interact with stakeholders and other higher management regarding the project plan and assigned responsibilities
• Prioritizing activities and supervising BAC (Business assistance center) IT support team as per business objectives of the organization
• Effectively managing and encouraging project staff in the areas of contract negotiations, creation of specifications, project management, change management, effective communication and system development life cycles


FREDDIE MAE

Period : Feb 2008 -- Oct 2008
Role : PROJECT MANAGER
Team size : 8

Enterprise Project Manager for a Financial firm. Responsibilities included report to the CFO, management of a staff of 25+, project management / reporting and budget accountability

• Detailed review and analysis of Financial Planning and Administration current state organizational workflows, processes, procedures documenting inefficient, manual, non-value add workflows, processes and pain points
• Developed and executed strategic plan to improve annual budget process, forecasting, project cost management, monthly close process, capitalization, financial planning expense reporting and analytics
• Managed 2009/10 Budget process including planning, management strategic direction, target setting and scenarios, model system readiness, divisional planning, reports and presentations to management
• Streamlined and automated monthly re-class and accrual process
• Consolidation of Datamarts for improved business unit reporting to align with governance council
• Review and consolidation of cost centers and project codes including cost center upgrade
• Implemented corporate wide use of phase codes
• Interface with Government agencies creating Excel and dimensional reports for regulators
• Excellent data analysis skills and the ability to draw conclusions and make recommendations to senior management
• Developed Financial Planning and Administration SharePoint Portal
• Developed reporting and financial metrics for project and program management reporting
• Provided program and project management reports and recommendations to management
• Established project management documentation and workflow
• Primary interface with Sponsors, Users and Vendors during analysis, design, construction, and testing
• Worked with Technical Consultants on implementation and testing
• Created and maintained project plan and reported status to project sponsors and senior


BONNEVILLE POWER ADMINISTRATION, Hazel Dell, WA

Period : May 2007 - Oct 2007
Role : Project Manager
Team size : 6


ADVANCE COMPUTER FACILITY, Detroit,MI

Period : Dec 2005 -- Nov 2006
Role : Project Manager
Team size : 6


KEY BANK, CLEVELAND, OH

Period : May 2004 -- June 2005
Role : Business Analyst
Team size : 5

Key Bank is one of the leading diversified financial services provider which offers home mortgage services. Key Bank mortgage system is a windows-based software package that is designed to be a complete mortgage lending solution. The system allows for processing, closing and underwriting of all loan types for both wholesale and retail production. The system also provides a centralized repository for underwriting and monitoring process. I gathered requirements for loan lifecycle and identified the processes to convert the time consuming loan lifecycle process into an automated and integrated system that provide a real-time status of loan applications, risk management, and monitoring capabilities



WELLS FARGO BANK, Dalls, TX

Period : Mar 2002 -- Nov 2003
Role : Business Analyst
Team size : 6

For Perk Systems Client Wells Fargo, I did a project. Wells Fargo in pursuit of customer convenience wanted to provide a system to create a system of SMS alerts of their accounts on their cell phones (e-mails secondary). This system was created for existing account holders utilizing VAS system, our new system integrated VAS into it. I did application modeling on customer spending patters; and helped in creation of active alert system, which involved activity based forecasts (based on historical dates). The system responded with quotes and terms for a given customer profile, and also depending on whether the application is for individual/joint/collaboration. Customers were also given online calculator for their convenience. The system involved integration of different sets of primary and secondary users depending upon the flow of the information.

Environment: Requirements Analysis, GAP Analysis, UML, Use Case Analysis, MS Visio, Microsoft project, Requisite Pro, .NET

EDUCATION

California State University, Hayward, CA -- Bachelor of Science, Computer Science

Certifications
See above


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