Computer Electronics Technician Resume

Title
Computer Electronics Technician

Primary Skills
Windows NT/98/2000

Location
US-OH-Willoughby

Posted
Jan-31-09

SUMMARY
Computer support technician with over12 years experience providing technical assistance to business professionals. Demonstrated ability to integrate computer skills, customer support experience, and related education to exceed technical, business, and customer requirements. Skilled at troubleshooting and fixing problems while minimizing customer stress levels. Professionally certified by CompTIA .

AREAS OF EXPERTISE


* Built, maintained, and repaired computer systems to improve speed, reliability, and efficiency of operation.
* Followed departmental procedures to purchase, configure, and install new and recycled hardware systems, maintaining corporate standards for system compatibility.
* Developed and implemented desktop computing and networking standards and procedures to simplify network environment and troubleshooting.
* Performed routine maintenance on all types of computer equipment and printers.
* Test electrical control units, boards and drives.
* Replace defective electrical parts.

EXPERIENCE
Computer technician - 2005 to 2009
Micros-Retail / Datavantage, Solon, OH
* Followed departmental procedures to purchase, configure, and install new and recycled hardware systems, maintaining corporate standards for system compatibility.
* Developed and implemented desktop computing and networking standards and procedures to simplify network environment and troubleshooting.
* Performed routine maintenance on all types of computer equipment and printers.
* Analyze, evaluate and diagnose complex equipment and application problems independently.
* Installs, configures and tests; servers, workstations and other peripheral devices .
* Set-up, repair, installation and reprogramming of equipment and/or software.
* Discuss with third party system vendors in conjunction with the customer to detail business needs and desires.
* Test electrical control units, boards and drives . Replace defective electrical parts.
* Perform Point of Sale ( POS ) systems and peripherals installation and repair.

Computer technician - 2002 to 2005
X-Technology, Inc., Cleveland, OH
* Performed hardware and software support and installation.
* Performed network integration and system tests.
* Performed software and mechanical upgrades.
* Performed in-home repair of computer systems and related equipment by removing and replacing components or reconfiguring and restoring systems.
* Performed routine maintenance on all types of computer equipment and printers.
* Operated computer help desk-assisting users with problems and solutions.
* Skilled at diagnosing and repairing personal computers.
* Operated a private computer company specializing in building PC's and configuring networks. Replaced and upgraded motherboards, CD-ROMs, and hard drives.
* Installed and configured Windows - 2000 , Windows-XP workstations and Windows-2003 Server (RAID-5 console ) .

Computer technician - 1997 to 2002
Micro Age / Smart Solutions, Cleveland, OH
* Established a corporate standard desktop
* Diagnosed hardware problems with modems, printers, cables.
* Diagnosed hardware failure, user errors. Experienced with computer hardware including personal computers, servers.
* Installed and configured desktop computers in a classroom environment for Cleveland Board of Education.

EDUCATION
Certificate, Computer Technician - 2002
ATS Institute of Technology, Cleveland, OH
A + Certified Professional

Associate, Quality Control Technician - 1996
Technical Computer College, Kharkov, Ukraine

Associate, Mechanical Engineering - 1984
State College of Mechanical Engineering, Kharkov, Ukraine
Associate Degree in Mechanical Engineering. Diploma with honors.

Certifications
See above


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