Document Imaging Consultant Resume

Title
Document Imaging Consultant

Primary Skills
Document Management/Workflow Consulting

Location
US-MO-Long Lane

Posted
Feb-12-09

SUMMARY OF EXPERIENCE:
* Document Management/Workflow Consulting
* Strategic Planning and Business Process Analysis
* Software and Hardware Installation, Implementation, and Training
* Database and Network Administration
* Business/Operations Management and Administration
* Personnel and Records Management
* Benefits Administration
* Accounting and Word Processing
* Customer Sales and Service
* Business Ownership and Management

EMPLOYMENT HISTORY:
SUNGARD HIGHER EDUCATION Malvern, PA
Technical Consultant - Document Management - 09/10/2007 - Present
* Consultant Position - designed to prepare the customer for implementation or conversion of an Electronic Content and Document Management System , COLD Reporting, OCR, (strategic planning, demonstration, needs analysis, legal aspects, proposals, statement of work, design, implementation, and training)
* Strategic Planning; analyze operational strengths and weaknesses and the effects on implementation
* Product Demonstration and Parameter Training for all modules
* Review proposed document management solution: hardware, software, staffing requirements providing additional recommendations for implementation or conversion beyond the initial sales process
* Business/Organizational process and procedures analysis, gathering information to assist in determining and supporting the recommendations for implementation provided in a formal written document based on customer's unique environment
* Post-Implementation Consulting offering additional workflow and business process analysis for streamlining and greater efficiency with advanced training, new techniques, and business specific
* Install Servers, PC Workstations and Scanners, Install Software and set up parameters, provide product support
* Oversee the project through the life cycle
* Administrative and End User Training

JACK HENRY & ASSOCIATES, INC. (Now ProfitStars, a Jack Henry Co.) Springfield, MO
Applications Analyst II - Document Management Consultant - 10/08/2001 - 09/07/2007
* Consultant Position - designed to prepare the customer for implementation or conversion of an Electronic Content and Document Management System, * Workflow analysis, design, and application consulting, Document Tracking COLD Reporting, OCR (demonstration, needs analysis, legal aspects, proposals, statement of work, design, implementation)
* Strategic Planning; analyze operational strengths and weaknesses and the effects on implementation
* Product Demonstration and Parameter Training for all modules
* Review proposed document management solution: hardware, software, staffing requirements providing additional recommendations for implementation or conversion beyond the initial sales process
* Business/Organizational process and procedures analysis, gathering information to assist in determining and supporting the recommendations for implementation provided in a formal written document based on customer's unique environment
* Post-Implementation Consulting offering additional workflow and business process analysis for streamlining and greater efficiency with advanced training, new techniques, and business specific application
* Document Imaging/OCR/COLD Reporting Hardware/Software Installation and Post Implementation Support(PC and iSeries based) Install Servers, PC Workstations and Scanners, Install Software and set up parameters, provide product support
* Project Management - Oversee the project through the life cycle
* Administrative and End User Training
* Beta Testing and Software Documentation


PAPERWISE, A LANGWARE COMPANY Springfield, MO
Field Engineer - Document Imaging/Workflow - Design, Testing, and Implementation - 09/2000-10/2001
* Software and Hardware Installation, SQL Database Administration
* End User Training, and Post-Implementation Support, Software Documentation Writer
* QA Lab Management, Network Administration, Beta Testing of various software applications for Document Imaging/Workflow/ECM

MIDWEST MATERIALS COMPANY Springfield, MO
Accounting/Administration - 1st Shift - 09/1999 - 09/2000
* Website - Design, Implement, and Maintain.
* Assistant to Controller
* Accounting/Payroll and Job Estimating

ST. JOHNS REGIONAL HEALTH CENTER Springfield, MO
Hospital - Information Systems Operator - 3rd Shift - 10/1999 - 01/2001
* Assist with updates to Information Systems in preparation for Y2K, Information Systems monitoring, perform backups (optical jukebox and tape media) on a variety of systems (IDX, Open VMS, Cerner, Unix, Oracle); run job streams and reports for department use, report problems to systems managers, and provide end user support.

DT INDUSTRIES, INC. (formerly Detroit Tool) Springfield, MO
HR Specialist/HRIS Administrator - 12/1997 - 04/1999
* Assist V.P. Human Resources with administrative functions related to HR.
* Database Administration (SQL - Personnel Data Systems, CMS Stock Options, and Human Resource Development Programs) for Corporate Office and 23 locations, including PDS software upgrades and troubleshooting.
* Design and Implementation of Executive Promotion Database linking PowerPoint presentations on each executive directly to the database.
* Creation and distribution of executive reports using SQL, Quest, and Crystal Reports.
* Create presentations for executive officers and benefits administrator using Microsoft PowerPoint, Binder, Org Plus Charts, Photo Editor, CD Writer, etc.


STEPHEN L. SHEPARD, ATTORNEY-AT-LAW Springfield, MO
Business Manager, Legal Assistant - 03/1996 - 11/1997
* Business management, network administration, software installation, and end user training.
* Prepare legal documents, create forms and document templates, schedule court appearances and client consultations.
* Personnel management, training, and record keeping.
* Accounting, client account management, and collections.

DETROIT TOOL (now DT Industries) Lebanon, MO
HR ASSISTANT/ADMINISTRATION - 10/1994 - 12/1995
* Department Network Support - Provide computer support/training and trouble shooting for the Human Resource Department.
* Database Management and creation of Training Manuals.
* Provide professional office support, perform word processing and data entry, create forms, letters, reports, and office procedure manuals.
* Benefits administration and employee orientation. Assist employees with benefits application, claims, and processing.

SECRETARIES ETC - Business Support Service Temple, TX
Owner/Manager-Professional Business Support Service
* Business planning, start-up, and recruitment of clients.
* Installation and set up of small office network systems and software packages for business clients. Software and hardware training for clients and their staff.
* Provide word processing services (both local and remote by modem) for numerous businesses including doctors, lawyers, real estate, and insurance to include: form letters, legal documents, reports, correspondence, proposals/contracts, itineraries, resumes, medical/legal transcription.
* Provide accounting services to small businesses in the area.
* Personnel management, training, and record keeping.

ANSWERING ETC Temecula, CA
Operations Manger
* Manage the daily operations of 24/7 answering service: personnel and records, customer service, sales, accounting and collections.

GET PAGED Temecula, CA
Bookkeeper/Sales and Service Representative
* Full Charge Bookkeeping. Invoicing and collection control for 800+ accounts.
* Pager inventory and maintenance.
* Assisted with sales, rental and service.

BANKING EXPERIENCE SUMMARY
Loans, Operations, Deposits, and Collections 1977 - 1987
OVERLAND BANK - Temecula, CA
CHINO VALLEY BANK - Chino, CA
VALLEY BANK - Perris, CA
ST. FRANCIS HOSPITAL EMPLOYEES CREDIT UNION - Peoria, IL
EAST PEORIA FIRST NATIONAL BANK - East Peoria, IL
FIRST TRUST BANK OF ELSINORE - Elsinore, CA

EDUCATION:

Walden University
Working on Bachelor of Science in Computer Information Systems Degree
Specialization: Information Systems Management

Bryan College
Private College 2 Year Technical Program - Computer Programming
* Graduation Date: Feb 2001 GPA: 4.0
Courses: Computer Software Management, Computer Information Systems, Network Infrastructure, Business Office Concepts, Career Development, Practical Business Math, Programming in Visual Basic, C++, Java , Web Design: HTML & Animated Graphics, Database Systems (SQL and Access), COBOL, Server Applications.

Temple Junior College Temple, TX

Additional References Available Upon Request

Certifications
See above


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