Resume of Vice President Technology

Title
Vice President Technology

Primary Skills
Strategic Planning * Complex Solution Architecture, Design & Integration * IT Governance & Compliance...

Location
US-TX-Austin

Posted
Oct-28-07

MBA, PMP, MCSE

EXECUTIVE TECHNOLOGY LEADERSHIP

Business-minded, decisive leader accomplished in spearheading all aspects of large-scale, complex IT projects at Dell, a global organization. Certified Project Manager offering multifaceted perspectives, coupled with deep exposure to multiple industries (High Tech Manufacturing, Financial Services, Utility and Healthcare).
* Results-centric executive with demonstrated expertise in leading diverse processes such as technology needs assessments, systems acquisitions and organizational development.
* Trustworthy change champion experienced in turning around deteriorating projects, optimizing team performance and delivering continuous process improvements. Additional areas of expertise include:


Strategic Planning * Complex Solution Architecture, Design & Integration * IT Governance & Compliance
Vendor Management & Negotiations * IT Engineering & Operations * Team Building & Leadership
Cross-Functional Collaboration * Decision-Making * C-Level Interactions * Performance Enhancements
Resource Planning * Capacity & Growth Projections * Utilization Management * Offshore Development


PROFESSIONAL EXPERIENCE

DELL COMPUTER CORPORATION, Round Rock, Texas * 1999 - 2007
$60 billion, global leader in computer hardware and software, IT services, enterprise storage and peripherals

Senior Manager, Information Technology
Provided leadership to a dynamic team of project managers, with oversight of application development, software testing, engineering and operations functions. Defined yearly strategic plans and roadmaps working closely with C-level executives. Drove decision-making in regards to developing or acquiring (buying) solutions, designs, architectures, systems and software. Led all projects across all portfolios and reviewed key elements such as scheduling, cost performance, risk and issue management and contingency planning.

Assessed technology needs and directed strategic planning efforts. Formed vendor partnerships and fostered beneficial relationships with contractors and consultants. Determined the impact of new initiatives and aligned changes with annual strategic plans. Established and expanded project organizations in support of business objectives. Examined RFPs. Negotiated rates and resource utilization, with signing authority for contracts and invoice payments.

Selected Contributions:
* Supervised up to 300 cross-functional employees, 25 Project Managers (PMO) and over 86 globally dispersed professionals in the US, Europe and offshore development centers in India and Brazil.
* Saved Dell over $22 million a year through the strategic use of offshore resources.
* Implemented numerous business process changes, such as maximizing efficiencies via IT automation.
* Introduced a management methodology that continues to propel Dell's growth and management of OEM partners.
* Empowered the company with the ability to manage global outages, while keeping key stakeholders and support staff up-to-date, by establishing an event management organization and creating a process framework.
* Optimized the ability to assess risk, measure impacts and manage IT production changes via the development of a comprehensive change management framework.
* Streamlined software development lifecycles by introducing various PMI and CMM concepts.
* Honored with multiple awards for demonstrated leadership and outstanding performance, including 2 Chairman's Stock Awards, annual stock options, long-term incentives and multiple project awards.

ODM Fulfillment - Key Project Highlights:
* Facilitated the development and deployment of an innovative OEM/ODM Fulfillment Channel application that enabled OEMs to manage the routing and fulfillment of customer orders with optimal efficiency.
* Delivered key savings (up to $29 per laptop) via new manufacturing partnerships, which translates to a $70 million yearly margin improvement for volumes of 200,000 units a month.
* Accelerated the on-boarding process of an OEM partner and provided them with full capabilities to ship the product within a period of 6 weeks; eliminated the need to create new IT projects via a seamless process.
* Secured 3 key vendor partnerships with leading high tech manufacturing companies: Wistron, Asus and Quanta.

JAMES E. FANTINEL, MBA, PMP, MCSE * Page 2


Global ERP / Oracle 11i Financials Implementation - Key Project Highlights continued...
* Centralized 3 disparate implementations into a single global instance; updated modules for GL, AP, FA and PA and delivered more than 350 customizations that required large-scale conversions and global integrations.
* Managed a 2-year, $35 million project encompassing over 225 project members and 3,000 global users.
* Integrated 3 central regional systems and numerous tertiary systems into a consolidated, global ERP system.
* Ensured that the system met SEC, Sarbanes-Oxley and other regulatory and financial reporting requirements by improving internal controls.

Additional Project Highlights:
* Produced over $180 million in margin improvements over a 3-year period as lead for the "Symphony" Sales / CRM Implementation; the program had a yearly spend of $8 million and provided automation tools for sales agents.
* Spearheaded the implementation of over 20 new contact centers annually for a period of 2 years; the installations included the management of data connectivity, hardware, call routing and sales/services applications.

ENTERGY SERVICES INC., New Orleans, Louisiana * 1998 - 1999
$10 billion electric utility and energy company operating in Arkansas, Mississippi, Texas and Louisiana

Manager, Information Technology
* Oversaw an operating budget of $88.6 million and capital spending of $19.8 million in support of the VP of Customer Service Delivery.
* Reduced software costs by 15%, while saving an excess of $1.2 million in the first year alone (over $400,000 a year after that) by re-negotiating the Microsoft Enterprise Agreement.

PENDLETON MEMORIAL METHODIST HOSPITAL, New Orleans, Louisiana * 1995 - 1998
$200 million regional hospital system

Director, Management Information Systems
* Directed all aspects of the MIS department, which supported applications, development, network engineering, systems administration, data center, help desk and end-user education programs.
* Promoted quality initiatives as leader of CQI/Process Improvement teams and committees.

Additional roles included Director, Data Processing; Network Manager, Data Processing; and Operations/System and Technical Support, Data Processing at Saint Mary-Rogers Memorial Hospital. Details provided on request.


TECHNICAL SUMMARY

Wide breadth of technical knowledge includes deep exposure to multiple server platforms, software tools, middleware solutions and languages. Details provided on request.


CERTIFICATIONS

Certified Project Management Professional, Project Management Institute
MCSE, Microsoft Certified Systems Engineer
BPI Green Belt, Business Process Improvement Certification, Dell Computer Corporation


AFFILIATIONS

Member, Project Management Institute (PMI)
Member, Information Systems Audit and Control Association (ISACA)


EDUCATION

Master of Business Administration - Executive MBA
Tulane University, New Orleans, Louisiana

Bachelor of Science in Electrical Engineering
University of Arkansas, Fayetteville, Arkansas

Certifications
See above


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