Information Systems Administrator Resume




Title
Information Systems Administrator

Primary Skills
Network Admin, Help Desk Support, Video Tele-Conference (PolyCom)

Location
US-OK-Del City (will consider relocating)

Posted
Apr-22-09

RESUME DETAILS
CAREER OBJECTIVE
Seeking a challenging position in Information Technology where the opportunity for advancement is consistent with the ability to perform. (Specializing in Network Tech/End-User Support)

SUMMARY OF QUALIFICATIONS
* Network, server, and PC end-user support experience working in large-scale, fast-paced Government environment utilizing Active Directory
* Excellent understanding of PC systems operations and integration
* Experience creating and maintaining technical documentation related to help desk incidents and asset tracking
* Excellent troubleshooting skills of computerized systems down to the component level
* Exceptional customer service, communications, and problem solving skills
* Demonstrated ability to work independently in a deadline oriented environment
* DOD issued Secret Security Clearance (Currently Active)
* 5 Point Veterans preference eligibility for Honorable Discharge

SKILLS
* Networks: LAN Hardware/Software administration, design, installation and configuration
TCP/IP Ethernet Networking, DHCP, SMNP, WINS, DNS, WAN, LAN, Cabling, Servers, Static IP Addressing, and Wireless Networking
Knowledge and understanding of TCP/IP routing protocols and the OSI Model (7 Layer Stack)
* Hardware: Laptops, desktops, compaq/hp, dell, printers, harddrives, servers, cabling(Cat5), and polycom etc...
Growing knowledge of Cisco switches and routers
* Software: Active Directory, DameWare, SharePoint, Java, Microsoft Office, ActivIdentity, PowerPoint, Adobe, Departmental Boot Image Software, PassWare, Ect...
* Operating Systems: Windows 2000, XP, Vista, NT, Windows Server/Exchange 2000, 2003
Growing knowledge of Unix/Linux

EMPLOYMENT HISTORY
Desktop Support Analyst - 2007 - 2008
DOD, US Army, El Paso, TX

Network Support Technician - 2006 - 2007
DOD, US Army, Seoul, South Korea

VTC Operator - 2006 - 2007
DOD, US Army, Seoul, South Korea

EDUCATION
Certificate - 2006
US Army Signal Center, Augusta, GA
Certificate of completetion and understanding of Information Systems from Army Signal Center at Ft. Gordon, GA. Information Systems Operators, a highly informative, intensive 800 hour course covering all aspects of networking, routing, TCP/IP protocol, DOD software, and hardware componets.

Certificate - 2006
Introductory Military Training, Charleston, SC
Specialized Training: leadership, diversity, and communication

H.S. Diploma - 2005
Del City High School, Del City, OK
GPA: 3.5. Alumni

AWARDS OF EXCELLENCE
* Army Achievement Medal, DOD, US Army, Seoul, South Korea 2008. Received for the set-up and maintaince of a Local Area Network. Proficiently and timely resolving any issues at hand, in a diverse environment with limited equipment personnel.
* Certificate of Achievement, DOD, US Army, Seoul, South Korea 2007. Received for demonstrated knowledge and skill in the use of Video Tele-Conferences (Polycom)

PROFESSIONAL REFERENCES
Available upon request

Certifications
See above

CONTACT DETAILS

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