Highly accomplished, talented professional with expertise in leading implementations and upgrades of JD Edwards enterprise systems to improve business processes. Unique combination of business acumen and technical aptitude with full life cycle project management background. Adept in requirements gathering, planning, and offshore / onshore team oversight. Skilled in translating business needs into technical solutions. Experience in wide range of industries, to include manufacturing, distribution, retail, telecommunications, consumer packaged goods, and transportation. Functional in Spanish and German.
Strategic and Tactical Planning • Consulting • IT Strategy • ERP Implementation • Policy Development Outsource Team Management • Requirements Definition • Process Improvements • Project Management Relationship Building • Change Management • Cost and Schedule Estimates • Software Development Technology Deployment • Training and Development • Technical Support • CNC Configuration Modification Deployment • Best Practices • Business Models • System Development Life Cycle
PROFESSIONAL EXPERIENCE
FIRST GROUP AMERICA, Cincinnati, Ohio • 2008-Current Leading transportation services provider with $737M in sales and 31,000 employees across 1,100 locations in Canada and U.S. Consulting JDE Release Manager Directed team of 100 consulting developers, offshore developers, and data managers during upgrade and migration from Oracle and legacy system to JDE 8.12. Oversaw integration of three companies. Managed onshore and offshore software development activities.
• Streamlined development and reporting process by creating change control process for both onshore and offshore development teams. • Created SOP manual used by all developers and analyst, outlining procedures for implementation and maintenance. • Aligned activities of offshore developers with corporate procedures by conducting meetings with consulting team. • Eliminated need for replacement Release Manager by providing knowledge transfer. • Simplified process for moving data and objects into new system by working with CNC Manager to establish transfer rules.
SYSTEMS MANAGEMENT, INC. Portland, Oregon • 2006-2008 Technology consulting firm serving private / public corporations and government agencies. Senior JDE Consultant / Technical Lead Provided range of JD Edwards development and implementation services to both Systems Management, Inc., and clients. Leveraged partnership-oriented approach to maximize client satisfaction. Key projects:
• Diamond Foods: Performed on-site project management for OPTIM implementation and created gap analysis plan to transition users in use of Archiving software; archived data from JD Edwards database to avoid purchasing more hardware. Installed archiving software and developed process for archiving sales order and GL data. • Universal Ensco, Inc.: Led multi-country JD Edwards 8.12 implementation. Set up and trained development area and transferred prior modifications. • Foster's Group: Served as Technical Lead for implementation of JDE 8.12 WIM Module. Created data migration process for users in Australia and U.S., developed process flow to automate data flow from JD EXE into EnterpriseOne Item Master and Address Book, and provided technical support to users. • Teichert Construction: Partnered with Technical Manager to plan and implement upgrade from JDE XE to JDE 8.12. Reviewed existing modifications and documentation, guided developers in establishing standardized process for applying retrofits, and mentored end users and power users. • Holiday Retirement Center: Assisted in upgrading JDE World to JDE OneWorld XE. Created UBEs and Apps conversion from RPG and transferred prior modifications.
ACME BRICK COMPANY (JUSTIN INDUSTRIES), Fort Worth, Texas • 2003-2006 Manufacturer / retailer of brick and structural clay tile with $278M in annual sales and 4,000 employees. Senior Developer, JD Edwards OneWorld XE Transportation Led and implemented critical driver payroll system to interface with JD Edwards XE system based on findings from end user interviews. Worked with transportation and payroll departments to determine scope of interface with current system and account for payroll factors, such as drivers' miles, fuel surcharges, and deductions. Guided technical writer in developing documentation for new driver payroll process.
• Transitioned from consultant to full-time employee to provide ongoing development of transportation and advance pricing modules. • Built technical team responsible for creating process to import data from legacy system.
PIER ONE IMPORTS, Fort Worth, Texas • 2003 Major home products retailer with 16,400 employees and $1.5B in annual sales. Consulting JDE Senior Developer Created financial and inventory / distribution module reports. Developed C Business functions to calculate revenue, interactive application to verify Cardex vs. general ledger transactions, and interfaces into accounts payable and general ledger modules from Site Seer applications.
• Interfaced with end users to gather requirement and priorities, defined modification and development needs based on assessment, and followed up with end users to ensure proper results by conducting tests of all modifications and new developments.
SPX DOCK PRODUCTS, Carrollton, Texas • 2002-2003 Metal manufacturer specializing in loading dock products with 650 employees and $67M in annual sales. Senior Developer Set up OMC and OMW for use with JD Edwards XE. Worked closely with CNC Adminsitrator to build / deploy packages to servers and fat clients, set up security, and upgrade existing JDE system to JDE XE. Enhanced reports by using Create!Form form overlay system. Collaborated with analysts to research and test SARs. Developed interface from several ERP systems into JD Edwards for single point of contact reporting. Mentored systems analyst in creating new users and using OMW and Security. Supported end users using AS400 system utilities.
HUTTON COMM., Carrollton, Texas • 2001-2002 Privately held telecommunications company with 500 employees. Senior Developer, JD Edwards OneWorld XE Led integration of DSI / DcLink data collection middleware and UPS services into JD Edwards. Created new reports through OPTIO and application enhancements, and mentored users creating reports and applications.
• Enhanced JD Edwards reports and system performance through collaboration with Oracle DBA.
DIGITAL CONVERGENCE CORPORATION, Dallas, Texas • 2000-2001 Internet technology company with up to 1,000 employees. Interface Developer Provided JD Edwards OneWorld Internet / Retail development and implementation services for start-up company: led implementation of Sales Order process using JD Edwards XE and managed / maintained ongoing development of inter-company JDE ERP / Web interface. Developed Sales Order interface for internet orders and enhanced JD Edwards interface with web applications.
• Coordinated efforts with JD Edwards team members and Arthur Andersen consultants during maintenance and roll-out phases.
JD EDWARDS, INC., Addison, Texas • 1999-2000 Business ERP software developer with training division. Certified Technical / Distribution Instructor Instructed all One World technical classes at training centers in Dallas, Chicago, Denver, and Toronto. Provided technical consultation services to JD Edwards clients, and delivered tailored classes at client sites. • Recognized as Trainer of the Year and three-time Trainer of the Quarter.
CAREER NOTES: Additional experience as General Manager / Principal of Sears franchise store (2004-2007). Grew annual revenue 40% in first year and managed team of 6 full-time employees.
EDUCATION AND CREDENTIALS
Bachelor of Science in Computer Information Services, DeVry University -- Irving, Texas