Software Engineer Resume

Title
Software Engineer

Primary Skills
VB, VBA, Delphi, MSSQL, FileNet, KANA, MS Office, DHTML, CSS, JS, VBScript, IE, IIS, DOM, ASP, C, TOAD, VSS.

Location
US-CO-Denver

Posted
Jun-11-09

PROFILE

'I write boring code. It does what is supposed to, it is consistent and there are no surprises.' -- At least according to software testers for the last 15 years and that can increase your ROI. I'm also a proven troubleshooter with experience on a mix of OS, languages, industries and applications; a person who can work alone, on a team, consult, mentor, or teach; a person who strives for efficiently and productivity.

TECHNOLOGIES

Databases
o MS Access, MS SQL Server, Oracle.

Languages
o MS Visual Basic (VB), MS Visual Basic for Applications (VBA), Delphi 5, C, Dynamic HTML (DHTML), Cascading Style Sheets (CSS), MS VBScript, Java Script (JS), and multiple assembly languages.

Applications:
o MS Word, MS Excel, MS Outlook, MS Visual Source Safe (VSS), MS Internet Explorer (IE), MS Internet Information Server (IIS), Document Object Model (DOM), MS Active Server Pages (ASP), MS Data Transformation Service (DTS), FileNet Panagon, KANA Email, TOAD, Customer Care Management System (CCMS) , Rumba.

WORK HISTORY

GREAT-WEST LIFE & ANNUITY INSURANCE CORPORATION, Greenwood Village, CO
Sr. Programmer/Analyst III, March 1998 to November 2007
o Enhanced and maintained a variety of stand-alone, client and server programs systems written in VB.
o Enhanced and maintained two major claims image processing systems using FileNet's Image Management Systems.
o Enhanced and maintained procedures, functions, triggers and data in multiple Oracle DBs.
o Utilized TOAD to manage Oracle DB changes.
o Enhanced and maintained web programs written in DHTML, DOM, JS, CSS, ASP, VBScript and IIS.
o Enhanced and maintained several MS SQL Server DTS programs.
o Enhanced and maintained procedures, functions, triggers and data in MS SQL Server DB.
o Enhanced and maintained code that utilized high-speed optical scanners (including Kofax and Kodak).
o Enhanced and maintained several applications written in Access including one with 180+ queries.
o Backup KANA Email Systems Administrator.
o Enhanced and maintained an IBM mainframe GUI interface program written in Delphi 5 and Rumba.
o Provided daily quality assurance monitoring of Admission & Referral Letter generation for the CCMS.
o Enhanced and maintained code that generates the Admission & Referral Letters using VB and VBA.
o Enhanced several applications by adding MSMQ to handle program messaging and triggering.
o Managed source code version control using VSS.
o Provided daily QA monitoring of incoming data and identification of errors for a variety of applications.
o Solely responsible for enhancements and support for a variety of systems for up to 2.5 years.
o Responsible for program code HIPPA compliance.
o Responsible for system documentation.
o Consistently rate above average in performance reviews.

The 5 following system and applications were enhanced and supported concurrently:

Claims Workflow System (CWS) - A distributed Benefit Claims Imaging Management System consisting of 30 programs, written in VB, which manages claims processing and claims image storage on a FileNet Optical Storage and Retrieval (OSAR) system.

Outstanding Checks (OSC) -- Overpayments (OPT) - A Web-based Benefit Claims management application, utilizing DHTML, DOM, JS, CSS, ASP, VBScript and IIS, to manage data in an Oracle DB.

Monthly Accuracy Reporting Service (MARS) - A Benefit Claims audit application, written in MS DTS, which audits data in Oracle DB.

Pharmacy Benefits Manager (PBM) - A Benefit Claims management application, written in MS DTS, which manages data in Oracle DB.

Late Claims Interest (LCI) - A Benefit Claims audit application consisting of 187 SQL queries and 20 reports spread across multiple MS Access DBs and accessing data in an AIX DB and an Oracle DB.

CCMS Letters -- An application, written in VB, that generates the Admission & Referral Letters for the Customer Care Management System (CCMS).
o Increase the Mean-Time-Between-Failure (MTFB) from 2 days to a MTFB of more than 3 months.
o Increased system throughput from approximately 3,000 letters/day to about 14,000 letters/day.
o Increased system accuracy and reliability by check pointing the letters before printing and by adding MSMQ to handle program messaging and triggering.
o Increased flexibility by adding the ability to generate letters for multiple companies concurrently.

Customer Care System (CCS) - A GUI interface, written in Delphi 5, to the IBM mainframe.
o Prepared for upgrade by replacing 475 3rd party controls with equivalent or similar Delphi 5 controls.
o Removed over 25 dead forms, tabs and frames and more than 15,000 lines of dead code.

Imaging System -- A distributed Benefit Claims Image management system, written in VB, that consisted of 25 programs used to manage Benefit Claims image processing and claims image storage (on a FileNet Optical Storage and Retrieval (OSAR) system). Its successor is the CWS.
o For the last 18 months of the application's life, solely responsible for enhancements and daily support.
o Enhanced system reliability by instituting, and managing, source code version control using VSS, internal rollout documents for each new program version and by making the system Y2K compliant.
o Decreased problem resolution times by adding error logging and error reporting (including e-mail).

EDUCATION

o B.S., Mathematics with Computer Science Emphasis, Metropolitan State College of Denver
o A.S., Electronics Technology, Community College of Denver
o Training Courses at Great-West Life & Annuity Insurance Co:
o Oracle's SQL & SQLPlus, FileNet's Work-Flo & Panagon Systems, KANA Email, Microsoft .Net, Crystal Reports, UNIX

OTHER

o U.S. Army, Specialist 5, X-Ray Technician, Joint Service Commendation Medal, Honorable Discharge
o Amateur Radio Extra Class, AC0EH

Certifications
See above


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