Resume of PROJECT COORDINATOR

Title
PROJECT COORDINATOR

Primary Skills
11 Years of experience in Business Administration and Project Coordination and maintaining excellent client relations

Location
US-MD-Aberdeen

Posted
Feb-22-08


Summary of Qualifications

* 11 Years of experience in Business Administration and Project Coordination with professional savvy in maintaining excellent client relations.

* Very adaptable to a wide variety of business models for functionality and applications in daily work environments.

* Highly skilled in the use of numerous information systems i.e. - Microsoft Office Suite, etc.

* Extremely self-motivated, independent and dedicated and is positively capable of meeting strict deadlines and managing heavy, stressful workloads.

Technical Skills

Microsoft Word, Excel, Power Point, Project, Access, Sharepoint, Brio, Siebel, SAP, Oracle, Peachtree, MAS 200, Dimensions, Primavera

Education

May, 1993 - Bowie State University Bowie, MD
B.S. Business Administration; Concentration in Marketing

Jan 2007 - ProConsult, LLC Greenbelt, MD
Project Management Bootcamp - Working toward PMP certification

April, 1999 - Carlson Wagonlit Travel Rockville, MD
Certified Travel Agent

July 2005 - Long & Foster Real Estate, Inc. Belcamp, MD
Licensed Realtor

Work Experience

October 2007 - Present CareFirst Owings Mills, MD
PROJECT COORDINATOR, WORKFLOW

* Supports the project management process; Includes documenting and revising project management processes and procedures

* Identifies opportunities for improvement such as template creation, or incorporation of new processes into the standard methodology

* Maintains and updates the core consolidated project plans: project schedule, tracking and oversight plans, cost tracking reports, etc., and maintains the project on-line database or site

* Supports executive level reporting by compilation of data for the executive report

* Maintains and updates project issues and risks logs; facilitate change management process by documenting change requests, obtaining approvals, etc.

* Establishes and maintains project performance and project management metrics data. (tasks, sequencing, milestones, risk and contingencies) through all major phases of the project

* Coordination of the creation and approval of CareFirst Blue Cross Blue Shield Processes

* Assists with project plans maintenance and tracking

* Assists with status reports by consolidating individual statuses into one status report

* Supports logistics (meeting rooms) for Program and Project leads

* Supports RMIS review of stats and running WEBI reports for budget for project managers

* Organizes and records team meetings

* Leads delivery of smaller tasks on the project under the direction of the project manager


March 2007 - October 2007 Safenet Inc. Belcamp, MD
FINANCIAL ANALYST, WORLDWIDE SALES

* Performed financial analyses on cash flows, operating results, and business plans to determine rates of return, capital/ cash flow requirements, etc.

* Responsible for preparing forecasts and analyses on industry trends and budget analysis.

* Performed non-complex financial analyses that included: analyzing and evaluating the company's operating results and financial position.

* Analyzed options for company improvement on expenses.

* Prepared product line profitability analyses.

* Planned, developed, and prepared, inputs and maintains company's budgets.

* Produced monthly, quarterly, and yearly reports, and display revenues - i.e. - new software sales, professional services, license renewals, user conferences, expenses, etc.

* Worked with department managers through the development process of each budget

* Forecasted accurate and timely cash flow projections, sales projections, and expense projections.


October 2005 - February 2007 Alliance Technology Group Hanover, MD
REGIONAL SALES ADMINISTRATOR/
PROJECT COORDINATOR

* Managed day-to-day operations with the Bank of America account which did $10M in sales last year.

* Was responsible for quoting, order submission, shipment/ delivery tracking of all orders.

* Utilized both the MAS 200 And Ariba invoicing systems to invoice the orders for the Bank of America.

* Attended two weekly project status conference calls with the Bank of America key stakeholders, implementation engineers, service managers and project managers to provide an up to date project status of every active project at all Bank of America data center locations throughout the United States.

* Assisted the Vice President with weekly sales reporting and financial analysis. Multiple reports were created using Excel pivot tables.

* Assisted with the creation of Statements of Work for professional services implementations to include WBS's, and milestones.

* Was involved with the preparation of Government contracts, bids and requests for proposals. Submitted bids through the Federal Biz Opps website for various projects.

* Selected as a part of the project team responsible for selecting a CRM tool that will be rolled out the Q1 2007, and will satisfy the needs of the company as it relates to account management, marketing, quoting, etc. Primarily selected to ensure that the tool will be useful for project and resource management as well as sales forecasting and reporting.


February 2005 - October 2005 Storagetek Elkridge, MD
MANAGER, REGIONAL SALES PROCESS

* Supported Vice President, General Manager and the Regional Finance Manager for the Public Sector Federal Region.

* Managed and advised a group of Sales Coordinators to assist in driving process improvements, linearity, decreased order-to-cash cycle time, and productivity to streamline processes and support profitable revenue growth.

* Ensured proper revenue of $27M per quarter for the region.

* Responsible for financial analysis and reporting for Public Sector using Siebel and database queries.

* Ran pivot table reports and produced ad hoc reporting as needed - to include tracking the progress of the forecast, commit and pipeline in the Siebel system.

* Produced product-level reporting.

* Ensured proper government contracts and GSA schedules were submitted with every order.

* Drove standardization and proper usage of sales automation tools to ensure linearity and reporting accuracy.

* Tracked and supervised all exception orders.

* Provided training to Sales Coordinators.

* Handled any HR issues - i.e. - Evaluations, merit increases, time reporting, promotions, etc.

April 2000 - February 2005 EMC Corporation Columbia, MD
PROJ. SPECIALIST/ PROG. DELIVERY COORDINATOR - July 2003 - Feb 2005

* Managed over 78 Professional Service implementation projects within the Mid-Atlantic Area using the Project Accounting System and Project Tracking database.

* Prepared and edited Professional Services Statements of Work.

* Primary contact person for any issues that arose during the implementations.

* Resolved any issues that were experienced during implementations; anything that may have hindered the revenue of the project.

* Responsible for ensuring the revenue billing credit of $1.2M in Professional Service implementations per quarter using Brio, Siebel and the Project Accounting System.

* Utilized MS Project reporting to assist Program Delivery Manager with the management and deliverables of multiple Professional Services projects within the Mid-Atlantic Area.

* Utilized the Project Accounting system to ensure that projects were being completed on schedule and within budget.

* Responsible for the successful completion and full revenue of deliverables of each project.

* Processed Milestones and Project Completion forms to recognize revenue for the division.

* Processed time and expenses using the Project Accounting System against each project for various vendors, partners and project managers against each project.

* Tracked the financials of the Mid-Atlantic Area on a daily basis using the Brio and Oracle systems.

* Acted as the liaison between all parties involved in implementations and the sales department.

District Administrator - April 2000-Jan 2001, July 2001- July 2003

* Managed and tracked over $40M annually in District sales using Siebel and Brio.

* Processed sales orders and saw them through completion.

* Collected, analyzed, reconciled and manipulated data that was compiled into daily, weekly, monthly and quarterly reports for the District Manager using Excel, Access or PowerPoint.

* Entered accurate forecast data into the Siebel forecasting system and maintained accurate financial records in order for the District to recognize revenue for each quarter.

* Handled any conflicts or issues that arose with each order.

* Created all types of financial spreadsheets, charts and graphs.

Manager, Area Administration - Jan 2001-July 2001

* Managed and ensured proper training of the District Administrators

* Created and implemented structured hands-on new hire training sessions and the assembling of a New Hire Guidelines Manual.

* Maintained and kept track of $120M in Sales annually throughout every aspect of the sales process.

* Kept accurate financial reports and logs and reported findings on a daily, monthly, quarterly and yearly basis directly to the Area Manager to determine the profitability of the Area.

* Compiled data gathered from the District Administrators into Area-level reports.

* Interviewed and hired prospective District Administrator candidates as well as processed the "New Hire" applications and paperwork.

* Created requisitions for purchases and hiring in the MARS System.

* Administered individual employee evaluations, warnings and reprimands in a professional manner.

* Responsible for the securing of temporary staffing whenever needed.

* Managed and reconciled monthly the $25,000 budget for general office expenses through the use of a corporate credit card.


April 1999-April 2000 The Cruise Web, Inc. NW Washington, DC
CRUISE SPECIALIST

* Successfully met quota of sales each month by calling prospective clients, guiding them through the sales process and closed business with the purchase of various luxurious and contemporary cruise vacations.


November 1997-March 1999 The Hertz Corporation Alexandria, VA
EXECUTIVE ASSISTANT TO DIRECTOR OF REGIONAL SALES

* Coordinated various marketing programs for the Regional Sales Manager and 7 Sales Reps to present to prospective clients that profoundly increased the customer base market share within the sales department.

* Created contracts and Requests for Proposal for various customer accounts.

* Maintained a very comprehensive marketing database that encompassed reports for various accounts that were serviced by the Hertz Corporation.

* Created, maintained and administered various competitive, financial and industry-related reports on a daily, weekly and monthly basis.

* Evaluated and maintained accurate customer account information.

Certifications
See above


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