Solutions-focused Senior Networking Technology Engineer specializing in Information Technology, Network Engineering, Instructional Management, and Training / Development within high-profile public- and private-sector organizations, eager to offer 20+ years' experience. Top-performer who can translate complex technology processes and concepts into easy-to-understand formats. Excellent communicator who can plan, delegate, and handle multiple technological tasks within a fast-paced, deadline-driven environment. Ambitious self-starter who demonstrates superior attention-to-detail and sharp troubleshooting skills.
________________________________________ CAREER HIGHLIGHTS
* Major contributor on the State of Oregon conversion to On-net voice transport (95% complete), and conversion to VOIP phones (20 % complete) 2011 * Major contributor to Chemeketa Community College being recognized by the Governor of Oregon for 10 years as a Cisco Certified Regional Academy 2010 * Successfully member of the Ronler Acres Wafer Fabrication Plant Network Design and Build team that achieved recognition for excellence in job performance.1998 * Honored with 1997's "Intel Award" for contributing to the successful start-up of the P854 microprocessor factory automation system.
________________________________________ PROFESSIONAL SYNOPSIS
ITT EXELIS, CAMP ARIFJAN, KUWAIT 2011 -PRESENT
WAN Network Engineer The WAN Engineer shall be the subject matter experts for all networking support in the Theater Network Operations and Security Center (TNOSC) AOR as well as provide upper level support to the Regional Network Operations and Security Center (RNOSC) * Design and troubleshoot Wide Area Networks (WAN) and Local Area Networks (LAN). * Be the subject matter experts in all current routing protocols to include EIGRP, OSPF, ISIS, and BGP. * Be required to troubleshoot Cisco routers, Cisco VPN''s, eHealth, Router Management, switches and firewalls * Perform daily monitoring of equipment through the use of Ciscoworks, Spectrum, eHealth, and other approved military software to insure appropriate service levels are being met * Monitor SIPR Remedy ticket queues and maintain army standard SLA''s for resolution of tickets * Maintain ACL''s on all WAN Cisco equipment in response to Network Tasking Orders (NTO''s) generated by the military * Sustain the VPN infrastructure in use throughout the TNOSC AOR in the most secure manner possible. * Maintain the TIER 0, TIER1, TIER1/2, VPN infrastructure via the 160th TNOSC throughout the AOR. Evaluate network performance and offer advice to the military to improve the level of network performance maintained for service members. * Responsible for gathering and compiling theater level network diagrams. * Provide assistance on new equipment purchases to replace existing equipment and/or for new connectivity projects. * Create, implement and distribute Theater and Regional level policies and procedures for the Wide Area Network. * Assess bandwidth requirements to ensure network capacity and processing speed. * Perform preventative maintenance procedures to ensure equipment has latest authorized releases, patches, and/or fixes applied. * Maintain, optimize, and monitor network equipment for WAN Infrastructure. This includes firewalls, routers, and switches along with the associated Operating Systems & Applications in accordance with DOD, Army, CENTCOM, DISA, TNOSC, 335th Sig Cmd, and 160th Sig Bde regulations, bulletins, manuals, pamphlets, circulars, standards and directives. Working environment will be 80% indoor, 20% outside. The outside work environment will also be very hot due to conditions within the region.
STATE OF OREGON, SALEM, OR 2010 -2011
Voice Network Engineer * Last resort (tier 3) to resolve issues of voice communications that involve multiple jurisdictions. These issues could involve major state systems and have a high impact in terms of the number of people impacted or the potential for lost revenue. Establishes response protocols for level 1 and 2 support and trains Operations Section staff in voice related customer assistance * Evaluates the voice capacity stance of state local and wide area networks that are managed for multiple jurisdictions and organizations by the SDC. Recommends changes to network devices and PBXs to improve the voice performance for SDC managed networks. Acts independently to diagnose customer problems with voice equipment such as Cisco Unified Communications and Call Manager. Plans and schedules the installation of prototype voice capabilities * Install voice software that is new to the state in an environment where the coordination and implementation is complex. * Works on implementing innovative voice technology to the state, building plans for installations that affect multiple agencies and that may involve multiple vendors. Works on big or unusual projects that may require solving technical voice issues that are new to the state. * High level coordination to implement innovative voice technology such as Integrated Voice Mail to the state. Work with outside parties from other agencies, vendors, counties, and federal government to deploy and maintain voice software. Evaluate voice software packages for issues including cost and functionality and make recommendations to select among multiple vendors. Develop and maintain voice support processes. * Test and select packages such as Cisco IPCC that work with existing systems to improve communications and system functionality. Write project plans for teams with varied skills for use in implementing technologies in multiple sites. Implement voice technologies that are new to the state for the access of information resources in multiple locations that serve multiple agencies and/or jurisdictions. Plan for technologies that provide voice devices that are publicly accessible and that involve the use of the Internet.
CHEMEKETA COMMUNITY COLLEGE, SALEM, OR 2002 - 2010
Instructor-Networking Technology & Electronics Programs * Plan and present results-focused coursework to include providing both instructor lead and student centered instruction using both lectures and hands-on laboratories. * Optimize student success by providing engaging lecturing, comprehensive exam composition, efficient testing activities, and objective grading practices, along with performing individual tutoring support as necessary to attain key academic goals * Utilizes appropriate technology tools to accomplish job functions; understands and utilizes available technology as communication and data gathering tools and integrates technology into curriculum and classroom presentations * Understands, develops, and provides a learning environment that supports diversity and incorporates sensitivity to diversity into the workplace * Prepares and develops materials for assigned classes * Meets all scheduled classes * Maintains records of grades and attendance; reports individual grades when required * Provides students with course syllabi, objectives, and timelines * Applies the college's values for teaching and learning: o creates a learning climate of mutual respect and fairness; o encourages creative and critical thinking; o actively engages students in the learning process; o facilitates learning that applies to and enriches a student's life; o encourages mutual responsibility for a supportive learning environment; o clarifies expectations and encourages student responsibility for learning; o functions as a life-long learner and promotes life-long learning
INTEL CORPORATION, HILLSBORO, OR 1992 - 1999
Network Engineering Specialist (1992 - 1999) * Applied sharp analytical talents toward designing and delivering a robust fully redundant network infrastructure for a wide-ranging microprocessor facility and supportive office networks to include overseeing copper and fiber optic cabling infrastructures. Directed installation of all equipment racks and cabling support systems, and all routers, switches , hubs, and telephony switch installation for 15 communications rooms, a 20,000 sq. ft. main computer room, and 30+ (IDF's), for a 104,000 sq. ft. Class 1 clean room and 3 smaller cleanrooms in a 24x7x365 environment. Managed outsourced technical resources during the base-build construction, and sustaining operations of all buildings brought online and into the production environment. Maintained comprehensive infrastructure documentation for all network devices of assigned and available ports for capacity and lifecycle planning. Managed multiple complex job schedules simultaneously ensuring all work was completed on time and on budget. Was a member of the Intel Oregon Site Network Change Control Board, analyzing and approving all changes affecting the network performance across 7 Oregon campuses. Was an author of a white paper documenting the procedures of installing additional power modules and expansion cards into various vendor chassis, insuring minimal impact to the production network environment.
________________________________________ EDUCATION AND PROFESSIONAL DEVELOPMENT
B.A.E., Education EASTERN WASHINGTON UNIVERSITY A.A.S., Electronic Engineering Technician CHEMEKETA COMMUNITY COLLEGE
Cisco Certified Academy Instructor for CCNA & CCNP v5.0 Cisco Academy Instructor for Fundamentals of Wireless LANS Cisco Academy Instructor for Fundamentals of Network Security Cisco Academy Instructor for VOIP Telephony course based on Cisco CIPT1 & CIPT2 Version 6.0
INDUSTRY CERTIFICATIONS AND CLEARANCES:
Cisco: CCNA, CCNP, CCDA, CCDP SANS: GCIH Secret Security Clearance Being Vetted for Top Secret Security Clearance