Information Technology Consultant / Specialist Resume

Title
Information Technology Consultant / Specialist

Primary Skills
Hardware Replacement

Location
US-GA-Hinesville (will consider relocating)

Posted
Mar-13-09

CAREER OBJECTIVE
A rewarding position in the (IT) field. Special area of interest is networking.

EDUCATION
H.S. - 6/00
Benedictine Miltary School, Savannah,GA

B.A., Information Technology - 5/08
Armstrong Atlantic State University , Savannah,GA

RELEVANT EXPERIENCE
Computer Technician - 10/06 to 6/08
Tweaks by Geeks, Savannah, GA
Computer Diagnostics and Troubleshooting. Performed hardware repair and Replacement. Virus, adaware, and spyware removal and protection. Data recovery and system backups. Build custom desktops and laptops for customers.
* Performed hardware and software support and installation
* Performed routine maintenance on all types of computer equipment and printers
* Knowledgeable in computer software, hardware and procedures
* Skilled at diagnosing and repairing personal computers

Help Desk Specialist - 9/08 to Present
Titlemax, Savannah,GA
The helpdesk center provides remote Tier 1 support for over 500 branch offices.
* Installed and performed minor repairs to hardware, software, and peripheral equipment, following design and installation specifications
* Provide support to stores and Field Management by diagnosing and resolving problems.
* Demonstrated ability to analyze, evaluate, and resolve hardware and software conflicts
* Created and maintained user logins and passwords
* Ensure all calls, problems and requests are logged into the Issue Management System accurately and timely.

SKILLS
* Setting Up Hubs and Workstations
* Software Installation
* PC Hardware Design and Setup
* Desktop Support
* Networking


PROFESSIONAL ORGANIZATIONS
Association of Computing and Machinery (ACM) 11/06

SPECIALIZED TRAINING
Microsoft Certified Engineer (MCSE) Course, Savannah,GA 7/05 to 12. The program was from July 2005-December 2005 and ran from 6-10pm Monday-Thursday. Areas of Study: Microsoft XP and Server 2003

Certifications
See above


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