Telecommunications Specialist Resume

Title
Telecommunications Specialist

Primary Skills
Sonet, DS1 and above troubleshooting, Facilities knowledge, network t...

Location
US-CA-Orangevale

Posted
Jan-02-09

____________________OBJECTIVE____________________
Seeking employment in Telecommunication industry. I have 16 years experience in telecommunications, performing a variety of duties such as, identify and isolate various types of troubles using a variety of test and troubleshooting methods.

____________________QUALIFICATION HIGHLIGHTS____________________
* Coordinate trouble clearing processes with appropriate personnel and work groups
* Achieved position trainer/mentor for my work group
* Attained highest technical craft job title at AT&T


____________________EXPERIENCE____________________
Communications Technician, 2001-present
AT&T, Sacramento CA.
* Currently worked 8 years within the NRC(Network reliability center) performing a variety of duties, including monitoring and resolving NMA tkt troubles within the network, working at Sonet desk, mentoring and coaching, working at test assist desk, assisting PCO/MCO groups troubleshooting hicap ckts
* Test and control equipment using computer input/output devices. Perform surveillance and monitoring of all transport network elements
* Perform corrective/maintenance and review computer printouts for problem resolution on the network DS1 and above
* Accesses available technical references such as schematic drawings and circuit layouts and designs

Maintenance Administrator, 1999-2001
SBC West, Sacramento CA.
* Process and provisioned DSL orders using a variety of systems, such as AMOS, SORD, LMOS, and PBOD

Staff Associate, 1993-1999
Pacific Bell, Sacramento CA.
* Processed phone bills, using a variety of equipment

Intelligence Analyst, 1988-1992
US Army, Germany
* Performed a variety of analytical work, including gathering information and creating reports, briefings and writing documents, concerning enemy military capabilities. Performed analysis on potential threats to US military forces in Europe, Middle East and North Africa. Assisted superiors in disseminating information to military commanders

____________________SKILLS____________________
* Electrical/electronics background
* analysis technical, research and investigation, testing, problem resolution
* circuitry knowledge, data communications, facilities knowledge, word document knowledge
* DS1 and DS3 troubleshooting, Sonet troubleshooting, hicap testing, DWDM troubleshooting

____________________TRAINING____________________
Training includes, Netsmart 1500 user operations, Alcatel 7340 FTTU surveillance, umc1000, oc192 connect DX, Cisco ONS 15454, OC3 Express, DEXCS, Litespan 2000 provisioning and maintenance, Titan, DACS4, DACS3, OC12 and OC48, WFAC, NMA, TIRKS, Remote DS1 testing, Hicap testing, and various other in house training classes

____________________HONORS____________________
Certificate of Citation 2002 Vail award, Sacramento CA
For skillful handling of an emergency during training class at ATT&T Network Operations Center. Presented by ATT&T West President Chuck Smith

Certificate of Achievement 2008, GNO Service Leader Award, Sacramento CA
For outstanding leadership in demonstrating GNO priorities and guiding principles during the Cisco project for Wachovia. Presented by Ray Luke ATT&T VP Network Reliability Centers and Kevin Peters ATT&T Sr. VP of Global Network Operations

Certifications
See above


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