IT Project Manager Resume

Title

IT Project Manager

Primary Skills

Business strategy, process re-engineering, program/project troubleshooting, vendor selection

Location
US-CT-Norwalk (will consider relocating)

Posted
Mar-23-12

RESUME DETAILS

Personal Profile

Senior Project Manager
Project Delivery * Stakeholder Management * Team Leadership * Process Re-Engineering * Troubleshooting * Rescues

A national security cleared senior manager with 14 years of leading, project/program delivery, with operational business experience.
A consultant, experienced at challenging and influencing at Board level, and not afraid to confront ordinary thinking by changing mindset from `what does the business want` to `what do we need to achieve and how are we going to make it happen`.
Skilled at managing large scale matrix teams (30+), budgets of over $6m, building strong internal/external relationships, negotiating with third party vendors, and achieving efficiencies through the cost reduction and better use of resources.
Results driven, with the proven ability to effect and drive through organizational and technological change and talented at re-invigorating failed programs and projects. Exhibits significant political and cultural awareness and able to motivate staff to maximum productivity.
Core areas of expertise are business strategy, process re-engineering, program/project troubleshooting, and vendor selection.
Able to bring cross sector experience in the areas of Finance, Retail, Legal, Banking, Government, and other commercial organizations.

Customer, Colleague Feedback & Appraisal Comments 2011
-Excellent Ambassador for HP-

-Peter is very meticulous regards the planning and delivery of his project. He is tenacious in ensuring all tasks are completed. He deals well with conflict situations and has an effective approach to inspire his delivery teams.-

-I think that Peter is very methodical - he led workshops and produced detailed workpackages which ensured that all parties understood and agreed exactly what was expected to be delivered and when.-

-I was very impressed by how loyal and protective of his team he was. I hope to work with him again.-

-I have a great deal of trust in him as a person and meeting his obligations in our professional relationship.-

Key Achievements
Hewlett-Packard
Professional Services Project Manager
Department of Work & Pensions October 2011 - Present
Government
Application Lifecycle Management Tools
* Implemented an application lifecycle management tool. Taking new and existing applications from Accenture, IBM, ATOS Origin, and deploying onto new and existing infrastructure across the program.
* Driving collaboration and productivity across the quality lifecycle, enabling the teams to seamlessly share information, to use automation to accelerate project schedules, and to report on project metrics for informed release decisions.
* With better quality requirements, effective management and a good process which led to a reduction in re-work, faster time to market, a reduction in costs, and an overall better business outcome.

Hewlett-Packard
Professional Services Project Manager Department of Work & Pensions June 2011 - October 2011
Government
Infrastructure Deployments

* Delivered multiple infrastructure environments for large government program; defining a repeatable infrastructure deployment operating model across the program.
* Initiated project planning efforts such as developing the project scope, project plans, defining project guidelines, obtaining business and IT sponsor approvals.
* Managing multiple matrix teams and resources, across geographical locations to deliver infrastructure environments, from procurement of hardware, installation, networking, middleware install / configuration, application installation / configuration, through DEV, OAT, UAT, PRE-PROD to Production.
* Collaborating with Accenture, IBM, ATOS Origin, and fellow project managers and ensuring that the program remained on track.

Hewlett-Packard
Professional Services Project Manager Capita IT Services January 2011 - June 2011
Government
Microsoft Exchange 2010 Migration
* Implemented the migration of 7,400 mailboxes from Lotus Domino to Microsoft Exchange 2010, using the Quest toolset. Through a co-existence solution to allow migrated and non-migrated users to collaborate during the migration project.
* Facilitating the development high level and low level designs, project plan, test plans, migration schedules and end-user migration processes.

Hewlett-Packard
Professional Services Project Manager
Tesco June 2010 - December 2010
Retail April 2007 - August 2007
Retail
Network Monitoring Implementation
* Working with a global grocery retailer; was fundamental in shaping the system monitoring for a leading edge online shopping solution.
* Responsible for prioritizing procedures for changing scope and project acceptance procedures, obtaining feedback to assure that project efforts meet customer expectations for agreed upon schedule, cost and objectives.
* Defining the approach, monitoring standards, and project plan to deliver the solution, ahead of schedule and under budget.

Hewlett-Packard
Professional Services Program Manager
Foreign Office July 2009 - May 2010
Government April 2007 - August 2007
Retail
Service Improvement Program
* Led Six Sigma IT Service Improvement Program, managing four stream leads, for a government sector, with Campuses, and Embassy`s across the globe.
* Managed multiple service improvement project streams including, Release, Incident, Problem, and Change Management. Through detailed analysis, and application of Six Sigma methodologies, identified problems areas of waste, duplication, and efficiency improvements. Streamlining the Change Management process, reducing time to implement change, removed waste, and duplication of effort which occurred across departments. The output of which assisted the program to increase the speed of change without reducing quality.
* Reduced the procurement lifecycle by redesigning the end-to-end processes, procedures; running steps in parallel, which increased procurement revenue.
* Increased first time on Service Desk by analyzing calls which either were large in volume or took a long time resolve. The output of which produced a set of recommendations to implement a knowledge base, and introducing proactive Problem Managements.

Hewlett-Packard
Professional Services Global Deployment
Manager
Foreign Office October 2008 - July 2009
Government April 2007 - August 2007
Retail
Global Operations Deployment Department
* A $176m program for the government sector implementing Microsoft VISTA desktop replacement program, replacing backend infrastructure, across a 19,000 global community.
* Built a deployment department from conception, defining processes, and procedures, creating a deployment operating model.
* Recruited and trained department members, using test rigs, conducting dry-runs, developing a deployment operating model, creating a factory process. Managing multi dependencies in different time zones, leading a team of over 30 people.
* Defined overall deployment approach by developing template project plans, rule sets, and standards, which shaped the approach to each Campus, and Embassy implementation.

Hewlett-Packard
Professional Services
Business Pursuit Manager
Hewlett-Packard June 2007 - September 2008
Professional Services April 2007 - August 2007
Retail
HP Sales Team / Business Development
* Worked with the Hewlett-Packard pursuit team, developing winning proposals, statements of work, cost models, and plans to deliver the solutions.
* Led bid teams from sales opportunity through to customer facing presentation and negotiation.

Hewlett-Packard
Professional Services Project Manager
Barclays Bank September 2007 - May 2008
Financial Services April 2007 - August 2007
Retail
Datacentre Consolidation
* Managed a data verification workstream to capture the requirements and defined the interfaces required to other CMDB environments within Barclays, and other functions such as Estate Mgt, Business Intelligence, and Security & Support.
* Managed tactical server consolidation workstream / Server Consolidation Workstream within the Barclays Server Consolidation project, creating a migration approach, plan, vitalizing the Barclays platform.

Hewlett-Packard
Professional Services Project Manager Cadbury Schweppes April 2007 - August 2007
Retail
Global Storage Upgrade
* Delivered a Global firmware upgrade to over 500 business critical systems/servers, contained within two major data centres run by HP, and IBM. Maintaining business continuity throughout the execution, creating a phased upgraded schedule that mapped to low system unitization widows. Using a virtual team of resources, from Russia, Germany, India, Holland, and United States; all controlled through a virtual project team, the delivery was successful, and remained on schedule.

Hewlett-Packard
Professional Services Project Manager
LCH Clearnet Investment Bank October 2006 - March 2007
Financial Services
Storage, & Data Migration
* Delivered $3m storage, and data migration project for a leading independent financial services group in Europe, serving major international exchanges and platforms, equity markets, exchange-traded derivatives markets, energy markets, and the interbank interest rate swaps market, deploying two XP12000, across a triangulated stretched cluster.
* Turned around client confidence, building trust, between the client, prime, and sub suppliers increasing project revenue. Migrating all 60TB of data without loss, or any disruption to the service being provided.
* Managed the project from end to end, from resourcing, line managing, client liaison, and P&L. Creating project plans, facilitating workshops, defining the approach, from design to data migration strategy.

Certifications

See above

CONTACT DETAILS

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